Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fort Myers provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
372 reviews
5 stars
231
4 stars
38
3 stars
22
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Feedback indicates a mix of experiences with staff competence, with some praising the caring and knowledgeable staff, while others reported issues with communication and veterinary assessments.
Customer Service
Customers expressed dissatisfaction with customer service, citing rude interactions and long wait times, but also noted instances of helpful and friendly staff.
Care Quality
While many reviews highlighted the compassionate care provided to pets, there were significant concerns about the quality of medical care and the handling of urgent situations.
Wellness Plan Issues
Several customers reported dissatisfaction with the wellness plan, citing unexpected costs and limitations on coverage, leading to frustration and a desire to cancel plans.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious concerns and negative experiences.
- SMSarah McGinnis2 days ago5.0My dog was injured at the salon in this petsmart ending up with two chemical ulcers. Thanks to Dr. Johnson and her team, my dog was diagnosed efficiently and quickly with recommendations to an amazing opthamologist who quickly resolved this issue and cured my baby’s eyes. The staff at this pet hospital are empathetic, positive and nothing but a reassuring presence in times of uncertainty and stress. Thank you Dr. Johnson & team for your amazing help.
- BNBryan NeerkenDec 11, 20255.0Very nice experience, and very helpful staff.
- NUNoel UmbergerOct 30, 20251.0I unfortunately had a bad experience. I brought my French bulldog in with an injury to her ear. The veterinarian recommended either they could do surgery or they could release the discharge. I was not immediately presented with an estimate for the surgery that estimate was sent to me 15 minutes before they closed immediately upon receiving the estimate I attempted to call to them and ask them if signing up for the pet insurance would takeoff how much it would takeoff how much it would cover and no one answered the phone. My dog was in pain. She was sent home with no pain medication. I made an appointment at another location to at least have the hematoma drained so that my dog wouldn’t be in pain and was advised that that is not recommended for this type of injury I feel that my dogs pain was not taken into account and questions that I asked there were no answers for. I would highly recommend going to the Banfield pet Hospital located off of Pine Island Road in Cape Coral. Not only did this location contact me immediately Appointment They answered all of my questions immediately and effectively, and I was able to get the surgery for my dog
- PRPatricia RalstonOct 11, 20255.0They were amazing taking care of my Maggie. I definitely recommended them, if your pet needs help.
- AMAna MorellSep 24, 20255.0I cannot be more grateful for the attention and concern that Kerry, Laura , and the young lady that always takes care of Gizmo with his IV fluid I can really say how much they love Gizmo there is not a moment I go there they take the time to give him the love and care he needs Especially this past Tuesday 9/23 I had the pleasure to meet Dr Diaz she was amazing in helping me with my concern in making Gizmo comfortable knowing there is nothing much we can continue to do due to his critical kidney failure very hard decisions but I know he will not suffer anymore 😢💔😢💔 will miss you Gizmo ♥️ once again Thanks to that amazing Banfield Team in Fort Myers Fl
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact a local emergency hospital.
What are Banfield Pet Hospital's hours of operation?
Banfield is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an appointment at Banfield Pet Hospital in Fort Myers?
You can schedule an appointment online via the Banfield website, through their app available on iOS and Android, or by calling their main phone number.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's a preventive care plan that includes annual exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
Does Banfield offer any virtual pet care services?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located in Fort Myers?
Banfield Pet Hospital is located at 5013 S Cleveland Ave, Fort Myers, FL 33907, United States.
Are there any pet stores near Banfield Pet Hospital where I can shop during my visit?
Yes, PetSmart, a pet groomer and store, is located nearby for your convenience.
What shopping options are available close to Banfield Pet Hospital?
Nearby shopping includes Old Navy (clothing), Best Buy (electronics), Marshalls (department store), Ross Dress for Less, and J.Crew Factory among others.
Are there dining options close to Banfield Pet Hospital?
Yes, dining nearby includes Square 1 Burgers & Bar, The Standard at Page Field Commons (restaurant and cocktail bar), and Logan's Roadhouse, a steakhouse and American restaurant.