Brand Certified
Banfield Pet Hospital
3.9(381 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5013 S Cleveland Ave, Ft Myers, FL
33907, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(239) 938-9980
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fort Myers provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
381 reviews
5 stars
237
4 stars
38
3 stars
22
2 stars
15
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, although some reported negative experiences with specific employees.
Communication Issues
Several reviews highlighted problems with communication, including lack of follow-up on test results and insufficient explanations during appointments.
Service Consistency
Customers experienced a mix of positive and negative service, with some reporting excellent care while others faced issues such as long wait times and unsatisfactory treatment.
Wellness Plan Concerns
Some customers expressed dissatisfaction with the wellness plan, citing high costs and limited coverage for necessary treatments.
Emergency Care
Multiple reviews indicated poor experiences during emergencies, with some customers feeling their pets were not adequately cared for or prioritized.
- MMM&M6 days ago5.0Dr. Sarah Diaz Rieumont and staff were so compassionate and understanding during a very difficult time with my dog. Their empathy and care meant so much to me. I’m truly grateful for their help and support.
- BBBetsy BeilFeb 24, 20265.0We were in Florida with our 16 yr old dog that needed to be seen by a vet on a Saturday. We were able to get in and have him checked out. They were very kind and professional.
- G1GamerQueen 14Jan 26, 20265.0Luffy mom here luffy enjoyed going to the vet he loves going every time the team is super nice listening to every concern you have very professional this is my second time coming to this banfield and im never changing it super happy with everything and they even helped me find the right plan to fit my frenchie thank you guys so much. Happy dog mom and happy doggie here!!
- SMSarah McGinnisJan 10, 20265.0My dog was injured at the salon in this petsmart ending up with two chemical ulcers. Thanks to Dr. Johnson and her team, my dog was diagnosed efficiently and quickly with recommendations to an amazing opthamologist who quickly resolved this issue and cured my baby’s eyes. The staff at this pet hospital are empathetic, positive and nothing but a reassuring presence in times of uncertainty and stress. Thank you Dr. Johnson & team for your amazing help.
- BNBryan NeerkenDec 11, 20255.0Very nice experience, and very helpful staff.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact a local emergency hospital.
What are Banfield Pet Hospital's hours of operation?
Banfield is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an appointment at Banfield Pet Hospital in Fort Myers?
You can schedule an appointment online via the Banfield website, through their app available on iOS and Android, or by calling their main phone number.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's a preventive care plan that includes annual exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
Does Banfield offer any virtual pet care services?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located in Fort Myers?
Banfield Pet Hospital is located at 5013 S Cleveland Ave, Fort Myers, FL 33907, United States.
Are there any pet stores near Banfield Pet Hospital where I can shop during my visit?
Yes, PetSmart, a pet groomer and store, is located nearby for your convenience.
What shopping options are available close to Banfield Pet Hospital?
Nearby shopping includes Old Navy (clothing), Best Buy (electronics), Marshalls (department store), Ross Dress for Less, and J.Crew Factory among others.
Are there dining options close to Banfield Pet Hospital?
Yes, dining nearby includes Square 1 Burgers & Bar, The Standard at Page Field Commons (restaurant and cocktail bar), and Logan's Roadhouse, a steakhouse and American restaurant.
Brand Certified Facts from Banfield Pet Hospital
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