Petco

4.4
649 reviews

About

Pet StorePet supply storePetco
Visit your Doral Pet Store located at 10610 Nw 19th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10610 NW 19th St, Doral, FL
33172-2542, United States

Hours

Reviews

4.4
636 reviews
5 stars
455
4 stars
77
3 stars
40
2 stars
5
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of professionalism.

Grooming Issues

Several customers reported negative experiences with grooming services, including mishandling of pets and failure to follow grooming instructions.

Store Environment

The store is generally described as clean, organized, and well-stocked, contributing positively to the shopping experience.

Staff Recognition

Specific employees, particularly Martin and Rose, received high praise for their exceptional service and knowledge.

Product Availability

Customers expressed frustration with inventory management, noting instances of out-of-stock items and issues with online order fulfillment.
  • NB
    NICOLE BRESSA
    5 days ago
    5.0
    Great place and great service
  • GS
    Gualberto Santiagio
    Jan 5, 2026
    5.0
    Excellent service and professional personnel.
  • RG
    Rudy G
    Dec 30, 2025
    5.0
    Good variety of brands. My go-to for my frenchie
  • FC
    Fernando Cascante
    Dec 8, 2025
    5.0
    I have shopping at the Petco on 107th St. in Doral [ same plaza as the Office Depot ], for many years now, and always found Mr. Rose, one of the employees at this location, to be extremely warm, helpful [ beyond normal means ], always smiling, and will go out of her comfort/whatever else she is doing, to take care of us, which is something you do not find much in South Florida these days. She has always provided a superb Customer Experience to me, and it is one of the reasons I continue to shop at this site, eventhough there are two competitors nearby. Moreover, I noticed she was recently placed to manage the Aquarium area, and find the manner in which she has placed the plants in the tanks across the wall, instead of all bundled in the corner plant tank, creates a desire to buy the plants as they arranged very nice across the area you walk through. You have a great team there, Martin the Manager is also top tier, but Rose is in a league of her own on just being so incredibly nice/well-informed, and wears your colors Proud. Sincerely,
  • JP
    Juan Sebastián Gonzalez Peña
    Nov 23, 2025
    1.0
    Today we took my dog for grooming at this Petco, and my experience was very bad. When I picked him up, he was extremely scared, nervous, and showing strange behavior. He wouldn’t even let me touch him for a while. The lady who provided the service told me, in a rude way, that my dog is not welcome anymore because he was “too anxious.” Even if that were true, that is not the way to treat our pets or their owners. I left feeling very disappointed and concerned about how he was handled. I believe this situation shows a lack of empathy and professionalism. Definitely not coming back.

Frequently Asked Questions About Petco

Does the Petco Doral location have a vet hospital?

Yes, Petco Doral has a full-service vet hospital.

Does Petco Doral offer vaccinations?

Yes, Petco Doral provides vaccinations.