Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Doral provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
198 reviews
5 stars
128
4 stars
11
3 stars2
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from the front desk staff, leading to frustration and dissatisfaction.
Veterinary Care
While some customers praised the attentiveness and professionalism of specific veterinarians and staff, numerous reviews highlighted a lack of genuine care and empathy for pets, with accusations of prioritizing profit over animal welfare.
Billing Practices
Several reviews criticized the clinic's billing practices, claiming that customers were pressured into unnecessary tests and treatments, and that the wellness plans offered little value.
Wait Times
Customers frequently mentioned long wait times for appointments and services, contributing to a negative overall experience.
Mixed Experiences
While some customers had positive experiences with specific staff members and appreciated the care provided, many others expressed dissatisfaction with the overall service and vowed not to return.
- GBGregory BasaldellaNov 14, 20255.0La mejor atención que henos tenido con nuestros perritos, la amabilidad de yeremy y el trato que tienen con las mascotas hacen que sea la mejor opción para traerlos! 100% recomendado
- DRDiogo RosostolatoSep 21, 20255.0Although I was late for consultation they’ attended Shuri and Phoebe with attention and professionalism. The nurse Alejandro is very attentive and caring with my pets. The receptionist Jeremy is very kind and polite. This place provides a very good service.
- ATAlba TrevisiolSep 9, 20255.0All the staff were very attentive and helpful. The Dr. Martell carefully explained everything related to my cat; he was very professional and very kind, as were the nurses and the front desk staff. They definitely provided me with excellent service. Thanks🐱
- MJMariana JenaAug 25, 20251.0Save yourself time and money find yourself a better vet. Dr Adriana Diaz Ricciuti refused to see us stating that we were late for our appointment, mind you we called 20 minutes ahead to let them know we were running only 5 mins behind and they kept us on hold we get there 7 mins past our appointment time and they’re checking out someone else but of course that time is counted against us somehow? They took their sweet time checking the other person out of course and then proceeded to tell us we were over 15 minutes late and the Dr no longer had any availability to see us. They handled the situation very poorly all because the doctor was just in a rush to get home and didn’t feel like sticking to an already scheduled appointment over a difference of 5 minutes. Absolutely ridiculous, they didn’t even have a set late policy we kept asking their late policy and she just kept responding that they understand but the doctor no longer has availability. It really doesn’t seem like they care for your pets, every time we go they want you in and out with barley any care for the animal. My dog has serious anxiety and get anxious when we get to the office so for us to get there for them to not honor the appointment and put our dog through that, horrible. Do better.
- KRKatherine RomanAug 22, 20251.0I do NOT recommend Banfield at all. This place is a disgrace to pet care. I brought my dog in for an emergency, and instead of focusing on saving his health, all they cared about was pushing their so-called “monthly plan” and how much money I was going to pay. ⚠️ Do NOT believe their payment plans. They sell them as if they were “insurance,” but that is a complete lie. When my previous dog passed away, they still forced me to keep paying for FIVE more months for this so-called “discount plan.” No compassion, no understanding — just money first. Now, with my new dog, I hoped things would be different in an emergency. It wasn’t. They didn’t care about examining him or recommending the necessary treatment. Instead, they dumped a menu of tests and fees in front of me and basically asked me to “pick and choose” what I wanted to pay for. This is not Walmart — this is supposed to be medical care for animals who are part of our families. I ended up leaving and driving over an hour to my trusted veterinarian, where my dog finally received the urgent care he needed — without being treated like a credit card swipe. Banfield should be ashamed. They care more about selling plans than saving pets’ lives.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours for Banfield Pet Hospital in Doral?
Banfield Pet Hospital is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 17 PM.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer to emergency hospitals if needed. For non-hospital hours, please contact your local emergency hospital.
Can I schedule an appointment online or via an app?
Yes, you can schedule an appointment through the Banfield website or via their mobile app available on the Apple App Store and Google Play Store.
What types of veterinary services does Banfield Pet Hospital offer?
Banfield provides services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Is the hospital wheelchair accessible and does it have restrooms?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and standard restrooms available for visitors.
How can I get online veterinary care from Banfield?
If you have an Optimum Wellness Plan, you can get 24/7 general pet care advice and triage support from a veterinarian via Vet Chat™ through the Banfield app.
Are there any nearby restaurants where I can eat before or after my visit to Banfield Pet Hospital?
Yes, nearby eateries include Sproutz, a health food and smoothie bar, Chipotle Mexican Grill, and Cebiche Station, a Latin American restaurant.
Where can I find a bank or ATM near Banfield Pet Hospital?
Bank of America ATM and Bank of America Advanced Center are conveniently located nearby, allowing easy access for your banking needs.
Are there fitness or wellness facilities near Banfield Pet Hospital in Doral?
Yes, nearby wellness options include Orangetheory Fitness Doral and Energy Fit and Spa, perfect for post-visit relaxation or exercise.
What is the address and contact number for Banfield Pet Hospital in Doral?
The hospital is located at 5875 NW 105 Ct, Ste 105, Doral, FL 33178. The main contact number is +1 305-470-4696.