Banfield Pet Hospital® - Destin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, attentiveness, and genuine care for pets.
Communication Issues
Several reviews highlighted problems with communication, including lack of transparency about services and charges, leading to feelings of being misled.
Wellness Plan Concerns
Numerous customers expressed dissatisfaction with the wellness plan, citing unexpected charges and difficulties in canceling or transferring plans.
Mixed Experiences
While some customers reported positive experiences with care and treatment, others shared serious concerns about the quality of care and handling of their pets.
Long Wait Times
Multiple reviews mentioned long wait times for appointments and services, contributing to frustration among clients.
LP
Leo Pietrcollo
3 days ago
5.0
My little Gigi had surgery this past Thursday the staff could not be more attentive they were wonderful with her and Dr. Perrone was Fabulous thank you Banfield that for being so wonderful.
Cheryl Pietrcollo
KB
Katy Boese
Feb 18, 2026
5.0
We have only been with Banfield in Destin for a year and thus far have had a wonderful experience!! Our dog, Cotton is very skittish and Taylor made sure he was comfortable before taking him back for treatment. She was very pleasant, kind and knowledgeable about his care. All services were explained and discussed including getting a quote for a future procedure. We have been very pleased with Banfield veterinary care!!
CV
Christina Vilnit
Jan 26, 2026
1.0
They offer a monthly payment plan and then tell you can cancel after so many month but lie and just try to bankrupt you. Would not recommend at all.
AA
Amber Arvizu
Dec 5, 2025
5.0
This is the best Veterinary clinic I have ever experienced! They explain EVERYTHING, are affordable with the plan pricing, and truly love my animals! Currently have 3 dogs and 4 cats (fosters included) with them and couldn’t be happier! They have cured me from thinking all vets are out to just make a quick dollar, and that says ALOT about how they treat their clients - humans and animals alike! Such thoughtful touches when sending our girl home from her spay.
MS
Michael Scebbi
Oct 22, 2025
2.0
⭐️⭐️ Two-Star Review – Dental Visit at Banfield (Destin, FL)
My dog had a dental cleaning done today at Banfield in Destin. While the staff was generally polite and everything seemed to go smoothly at first, I left feeling very concerned and disappointed with the overall care.
When I picked my dog up, I noticed she was wet and smelled strongly of urine. I asked the technician about it, but they only mentioned that dogs tend to drool after sedation and did not address the urine concern at all. I also asked whether she had been given the pain medication injection that’s included in the dental package if needed. I was told no, she had not received any pain meds.
After leaving, I noticed that she was still excessively drooling, clearly uncomfortable, and whimpering. Her mouth was visibly curled on one side—something I’ve never seen before. I’ve had three other dogs undergo dental cleanings under sedation, including one of a very similar breed, and none of them reacted like this afterward.
I called Banfield to report that she seemed to be in pain, but they brushed it off as a side effect of the anesthesia. I explained my concerns, but they were dismissive and offered no further support or pain relief—even though it's part of the care plan.
It's frustrating that more effort is made to medicate my dog before regular appointments just to manage her behavior, yet when she’s in actual pain, necessary and included medication is withheld. I don't understand the inconsistency. My dog deserves better care than this.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Destin offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental, spay/neuter, end of life care, microchipping, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in Destin?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hospital hours, contact your local emergency hospital.
Can veterinary care be accessed online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote pet care advice 24/7 through Vet Chat on the Banfield app.
What is included in the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, early screening diagnostics, dental care, nutrition consultations, and more, with automatic yearly renewal options.
How do I schedule an appointment at Banfield Pet Hospital in Destin?
You can schedule an appointment online via the Banfield website or use the Banfield app available on iOS and Android to book visits conveniently.
What types of veterinary appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments where you leave your pet and are notified when ready, and virtual visits for Optimum Wellness Plan clients.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital in Destin?
Nearby you can visit Pure Barre, a gym for fitness activities, O'Quigley's Seafood Steamer for dining, and beauty salons like Amazing Lash Studio or Salon Salon for relaxation and grooming.
How can the nearby Pure Barre gym benefit Banfield customers?
Customers can combine pet care visits with their personal fitness routine at Pure Barre gym, located near Banfield Pet Hospital, making efficient use of their time in Destin.
Are there local dining options near Banfield Pet Hospital in Destin?
Yes, O'Quigley's Seafood Steamer is a nearby seafood and American restaurant where customers can enjoy a meal before or after their veterinary visit.
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