Banfield Pet Hospital® - Delray Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the caring and attentive staff, highlighting their dedication to pets' well-being.
Customer Service
Several reviews noted poor customer service experiences, including unresponsiveness and disorganization.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs and feeling pressured into unnecessary procedures.
Mixed Experiences
While some customers had positive experiences, others reported serious issues, including misdiagnoses and inadequate care.
KE
kim ebbesen
6 days ago
5.0
Fantastic ! Great Dr E and lovely front desk
DH
Deborah Howard
Dec 19, 2025
1.0
Do NOT get their dog health plan. We were overcharged and unnecessary tests were run at the Delray clinic. Our dog ended up being very sick with bladder stones as a result of their negligence. When we cancelled the plan and sent a registered letter to say why, we got no response. Suddenly the balance due (far smaller than what they overcharged us) was in collections, a year later. No letter, no attempt to resolve the dispute. Not even an apology, even when we were promised "someone would call back."
CR
carol ruby
Dec 10, 2025
5.0
I always have a positive experience at Banfield. They get me in when I need to be seen the staff and doctors are wonderful and they treat my dog very special.
JS
Janelle Spielholz
Dec 10, 2025
5.0
Pedicure
JR
Jonathan D. Rausch
Dec 9, 2025
5.0
Brought our doggie recently for an ear infection. They were quick. Efficient. Helpful. Gave us ear drops for Gus. Go and bring your pets. Plenty of parking as well. In a nice strip center. East of I95.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Delray Beach offer?
Banfield Pet Hospital provides comprehensive veterinary services including preventive care, vaccinations, dental care, parasite control, nutrition advice, spay/neuter surgery, microchipping, DNA testing, and end of life care.
Does Banfield Pet Hospital offer emergency care?
No, Banfield Pet Hospital does not provide emergency care. Clients can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, contacting a local emergency hospital is recommended.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan is an annual preventive care plan including exams, vaccines, early screenings, dental care, nutritional consultations, and more. It is not insurance but provides discounts for unpredictable medical conditions and automatically renews annually.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or app. Banfield requires appointments and offers in-room visits, drop-off appointments, and virtual visits for clients with the Optimum Wellness Plan.
What are the hospital hours for Banfield Pet Hospital in Delray Beach?
Banfield is open Monday-Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital have wheelchair accessible restrooms and accommodate LGBTQ clients?
Yes, the hospital has wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring an inclusive and accessible environment for all pet owners.
What nearby restaurants can I visit before or after my appointment at Banfield Pet Hospital?
Nearby dining options include BurgerFi for burgers and hot dogs, Vienna Bierhaus for casual dining, Empanadas Delrey for Argentine fast food, and First Watch for breakfast and brunch. These places offer convenient meal options around your visit.
Are there any fitness or wellness centers near Banfield Pet Hospital in Delray Beach?
Yes, nearby you can find One2One Personal Training gym and Club Pilates studio for your fitness needs, as well as BodyVital Massage and European Therapeutics for massage and spa services to relax after your pet's appointment.
Where can I shop for groceries or pet supplies near Banfield Pet Hospital?
Whole Foods Market and Delray Coffee Shop are nearby for groceries and cafe options. Additionally, Delray Plaza shopping center provides various shopping opportunities near the hospital.
How do nearby transportation options affect getting to Banfield Pet Hospital?
The nearby Delray Beach Station shopping center is a local landmark, and while not a transit station, it helps orient customers. For transportation, customers should check local transit options to Delray Beach as there is no direct mention of public transit stops near the hospital.