Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Posner provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
400 reviews
5 stars
262
4 stars
54
3 stars
16
2 stars
10
1 star
58
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff's compassion and care for their pets, especially during difficult times.
Friendly Staff
The majority of reviews highlighted the friendliness and professionalism of the staff, making customers feel welcomed and valued.
Customer Service Issues
Several customers reported poor experiences with customer service, including long hold times and unhelpful staff.
Pricing Concerns
There were multiple complaints regarding unexpected costs and dissatisfaction with the wellness plan, leading to feelings of being misled.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with the quality of care and treatment received.
- HWH M Wages3 days ago5.0Our 12yr plus, 55lb dog [a family member-our son] had a huge cyst on his left leg causing him extreme pain even with pain meds. The very nice vet confirmed it was cancer & it would only get worse. So hubby & I had to do the hardest thing and say Goodbye to our son to stop his extreme pain bc we couldn't prolong our son's suffering. That truly was the hardest thing that we ever had to do. Banfield Hospital gave us time to say our Goodbyes before, during [holding & talking to our son to the end] & after. We couldn't afford a cremation, so the vet tech went above & beyond with a hair clipping & lasting memories. So in our darkest moment, Banfield Hospital were the best! Thank you!
- SWSteven WilliamsOct 25, 20255.0Highly recommend based on my experience! Dr. Morales is awesome. You can tell he really cares about our fur-family. Plays with our baby kittens, gives lots of attention. Really, the whole group here is great - that is hard to do when busy!
- SCstephen christensenOct 2, 20255.0Banfield at Posner Park is terrific the best Vet Hospital around the area and the staff is fabulous so kind and compassionate they treat Cubby like there own
- MMMrs. MCSep 11, 20255.0Bandfield Harrison is thee best hospital. The Doctors here are compassionate and the front desk staff are kind and professional. .It’s more like a private vet and I really like that. I live and hour away and prefer the drive to continue the quality care for my pet at this location.
- AAAris aponteSep 10, 20255.0Great personnel is all I have to say from the customer entry device to the vets, make all the difference is all about the people we have choices you are my first and best choice, every time not once disappointed. Keep it up is not the company you all make me come back time after time 👍🙏
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Davenport?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What preventive care services are available at Banfield Pet Hospital?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care with discounts on treatment. It automatically renews yearly unless paid in full at enrollment.
Can I receive veterinary advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android devices.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments to provide attentive and timely care.
What types of appointments does Banfield offer?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for customers with Optimum Wellness Plans.
What nearby pet-related businesses can I visit along with Banfield Pet Hospital?
PetSmart, a pet store and grooming service, is nearby, making it convenient to shop for supplies or schedule grooming after your visit to Banfield.
What dining options are available near Banfield Pet Hospital for pet owners to enjoy?
Near Banfield Pet Hospital, you can visit Dos Panza Taqueria Cantina for Mexican cuisine, Sake for Japanese food, or Honey's Bee Bee Que for barbecue and Southern-style dishes after your pet’s appointment.
Can I find beauty and spa services near Banfield Pet Hospital?
Yes, nearby you will find Jana's Envy, a beauty salon and spa, and Posner Commons which offers beauty and spa supplies, ideal for a self-care visit around your pet's hospital appointment.