Our Goals Are To Help Your Pet Live A Long, Happy And Healthy Life. To Provide High Quality Veterinary Care And Preventive Medicine As Well As Excellent Client Service.
While many customers praised the staff for being friendly and caring, there were significant complaints about rudeness and unprofessional behavior from front desk personnel.
Quality of Care
Several reviews highlighted the caring and thorough treatment provided by veterinarians, particularly Dr. Harris and Dr. Steele, although there were also reports of misdiagnoses and inadequate care.
Pricing Issues
Customers frequently mentioned concerns about high prices and unexpected charges, with some feeling misled by the clinic's pricing practices.
Customer Experience
Overall, experiences varied widely; some customers reported excellent service and care, while others had negative encounters that led them to seek care elsewhere.
Facility Reputation
The clinic has a mixed reputation, with some long-time clients expressing loyalty and satisfaction, while newer clients reported dissatisfaction and issues with service.
MA
Manuel Alejandro
May 19, 2025
1.0
These people engage in false advertisement over and over again. Just look at the prior reviews. Quoting low then adding charges, even under the new administration. I’d say specially the new administration, making up fees and services, or providing them when not absolutely needed.
While I understand that taking over a new business can be challenging, it doesn’t mean to systematically take advantage of the uninformed.
This is no way of doing good business.
I will not be getting my money back, but I hope whoever sees this review, goes in there informed; or does not go inside at all.
AA
Anaid Ace
Jan 2, 2024
1.0
Very unprofessional and rude
MM
montoya4321
Jan 26, 2023
5.0
First time with our Dog and things went well!
Dr. Harris seems very experienced.
Frequently Asked Questions About Old Cutler Animal Clinic
What veterinary services does Old Cutler Animal Clinic provide?
Old Cutler Animal Clinic offers high quality veterinary care, preventive medicine, pet grooming, and pet boarding services to ensure your pet lives a long, healthy life.
Where is Old Cutler Animal Clinic located?
The clinic is located at 20205 Franjo Road, Cutler Bay, FL 33189, USA.
What are the clinic's hours of operation?
Old Cutler Animal Clinic is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 8:00 AM to 1:00 PM. The clinic is closed on Sundays.
How can I contact Old Cutler Animal Clinic?
You can call the clinic at +1 305-251-6151 or email them at oldcutlerac@aol.com.
Does Old Cutler Animal Clinic offer boarding services for pets?
Yes, Old Cutler Animal Clinic provides pet boarding services in addition to veterinary care and grooming.
Can I find gas stations near Old Cutler Animal Clinic?
Yes, there are several gas stations nearby including BP, Sunoco Gas Station, Amoco, Mobil, and Exxon & Mobil Stations, making it convenient to refuel before or after your visit.
Are there any parks near the clinic for a relaxing walk with my pet?
Yes, Franjo Park is nearby where you can enjoy a pleasant walk or outdoor time with your pet before or after your appointment.
What nearby facilities can assist with moving or transportation needs?
Close to the clinic, you'll find Penske Truck Rental and U-Haul Neighborhood Dealer, which can help with truck rentals and transportation needs.
Is there a pharmacy near Old Cutler Animal Clinic for pet medications or supplies?
Yes, CVS Pharmacy and Sebanda Insurance are nearby, providing convenient access to medications and insurance services.
What restaurants or places to eat are close to the clinic?
Nearby dining options include Cutler Bay Sports Bar, Sandbar Sports Grill, El Rinconcito SuperLatino III, and El Riconcito Super Latino where you can enjoy meals before or after your visit.