Many customers praised the staff for being caring, friendly, and attentive to their pets' needs.
Communication Issues
Several reviews highlighted problems with communication, including unreturned calls and lack of updates regarding pet care.
Inconsistent Experiences
While many customers reported positive experiences, some expressed dissatisfaction with specific doctors and the quality of care received.
Facility Cleanliness
The clinic was frequently noted for being clean and well-maintained, contributing to a positive atmosphere for both pets and owners.
Appointment Wait Times
Customers reported long wait times for appointments and service, which detracted from their overall experience.
BK
B Kappel
Aug 23, 2025
5.0
They called me back to setup an appointment the next day. When I arrived I was taken into a clean exam room. The doctor and techs were very good with my cat Cheech. Doctor Costas gave him a thorough exam and did some blood tests. When the results came back the doctor called me the next day with a treatment plan. I thought it went very well. I would definitely go back.
DD
domenica d
Jul 29, 2025
5.0
Staff was amazing and so good with my cat! Overall experience 10/10
RI
rcse island
Jul 17, 2025
5.0
The doctor and staff are great here. So caring and friendly.
EE
EZ
Jul 16, 2025
1.0
The new doctor here is awful. Terrible person and careless for loyal and long standing prior relationships with customers at this location. Not only did they lose this customer but they also cost Dr Garner their client. Vetco lost their entire system history and couldn't find any of my prior visits. They never update their customers if they plan to move the doctors that they have been seeing for years and grew a trusting relationship with. This is all a huge inconvenience.
MV
Marline S. V.
Jun 22, 2025
1.0
I’ve been a loyal Vetco customer since moving to the area and have never experienced any issues until recently. My dog had his last wellness visit in October 2024 and is up to date on all his vaccinations and checkups. He’s typically seen once a year, with his next visit scheduled for October 2025.
I have an active Chewy subscription that auto-delivers his medication every six months. Unfortunately, my most recent order was canceled without explanation. I called Vetco on June 17th and was informed that a new veterinarian is now requiring all pets to be seen before approving prescriptions. This policy is confusing, as my dog is current on everything and not due for a visit until October.
I requested to speak directly to the veterinarian, but the receptionist relayed the message instead. I was advised to go ahead and reorder the medication, and it would be approved. However, the order was canceled again.
My dog has never gone without his medication. He is also my emotional support animal, so this delay is not only concerning for his health but also deeply upsetting for me. I reached out again on Friday, June 20th, and still haven’t received a response.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Coral Springs provide?
Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more, focusing on compassionate care and client education.
Where is Vetco Total Care Animal Hospital located?
It is located at 9200 Wiles Rd, Coral Springs, FL 33067, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I make an appointment at Vetco Total Care Animal Hospital?
You can schedule an appointment online via Petco's booking website or through the Petco app available on the Apple App Store.
What is the contact phone number for Vetco Total Care Animal Hospital?
The main phone number to reach the hospital is +1 754-241-3197.
Does Vetco Total Care Animal Hospital have an online presence on social media?
Yes, they are active on Facebook at https://www.facebook.com/Petco/ and on TikTok at https://www.tiktok.com/@petco, with the Instagram handle 'Petco'.
Is there a Petco store near Vetco Total Care Animal Hospital for pet supplies and grooming?
Yes, there is a Petco pet store and groomer nearby, making it convenient to get pet supplies and grooming services before or after your vet visit.
Are there any restaurants near Vetco Total Care Animal Hospital for a meal during your visit?
Nearby restaurants include Huey Magoo's Chicken Tenders and Bubbakoo's Burritos, offering chicken and Mexican cuisine options for a meal around your visit.
What fitness centers are close to Vetco Total Care Animal Hospital?
Nearby fitness centers like AKT, F45 Training East Coral Springs, and Yoga Joint Coral Springs allow for a workout or yoga session before or after visiting the animal hospital.
Are there wellness or spa centers near Vetco Total Care Animal Hospital?
Yes, Liquivida Wellness Center and Hand and Stone Massage and Facial Spa are nearby for medical spa and massage services, perfect for relaxation during your visit to the area.