Vetco Total Care Animal Hospital

4.7
380 reviews

About

VeterinarianAnimal Hospital

Location

Vetco Total Care Animal Hospital
9200 Wiles Rd, Coral Springs, FL
33067, United States

Hours

Reviews

4.7
378 reviews
5 stars
341
4 stars
10
3 stars
1
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being caring, friendly, and attentive to their pets' needs.

Communication Issues

Several reviews highlighted problems with communication, including unreturned calls and lack of updates regarding pet care.

Inconsistent Experiences

While many customers reported positive experiences, some expressed dissatisfaction with specific doctors and the quality of care received.

Facility Cleanliness

The clinic was frequently noted for being clean and well-maintained, contributing to a positive atmosphere for both pets and owners.

Appointment Wait Times

Customers reported long wait times for appointments and service, which detracted from their overall experience.
  • BK
    B Kappel
    Aug 23, 2025
    5.0
    They called me back to setup an appointment the next day. When I arrived I was taken into a clean exam room. The doctor and techs were very good with my cat Cheech. Doctor Costas gave him a thorough exam and did some blood tests. When the results came back the doctor called me the next day with a treatment plan. I thought it went very well. I would definitely go back.
  • DD
    domenica d
    Jul 29, 2025
    5.0
    Staff was amazing and so good with my cat! Overall experience 10/10
  • RI
    rcse island
    Jul 17, 2025
    5.0
    The doctor and staff are great here. So caring and friendly.
  • EE
    EZ
    Jul 16, 2025
    1.0
    The new doctor here is awful. Terrible person and careless for loyal and long standing prior relationships with customers at this location. Not only did they lose this customer but they also cost Dr Garner their client. Vetco lost their entire system history and couldn't find any of my prior visits. They never update their customers if they plan to move the doctors that they have been seeing for years and grew a trusting relationship with. This is all a huge inconvenience.
  • MV
    Marline S. V.
    Jun 22, 2025
    1.0
    I’ve been a loyal Vetco customer since moving to the area and have never experienced any issues until recently. My dog had his last wellness visit in October 2024 and is up to date on all his vaccinations and checkups. He’s typically seen once a year, with his next visit scheduled for October 2025. I have an active Chewy subscription that auto-delivers his medication every six months. Unfortunately, my most recent order was canceled without explanation. I called Vetco on June 17th and was informed that a new veterinarian is now requiring all pets to be seen before approving prescriptions. This policy is confusing, as my dog is current on everything and not due for a visit until October. I requested to speak directly to the veterinarian, but the receptionist relayed the message instead. I was advised to go ahead and reorder the medication, and it would be approved. However, the order was canceled again. My dog has never gone without his medication. He is also my emotional support animal, so this delay is not only concerning for his health but also deeply upsetting for me. I reached out again on Friday, June 20th, and still haven’t received a response.

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Coral Springs provide?

Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more, focusing on compassionate care and client education.

Where is Vetco Total Care Animal Hospital located?

It is located at 9200 Wiles Rd, Coral Springs, FL 33067, USA.