Banfield Pet Hospital

4.0
266 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Coral Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4151 Turtle Creek Dr, Coral Springs, FL
33067, United States

Hours

Reviews

4.0
266 reviews
5 stars
174
4 stars
28
3 stars
12
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for their professionalism, kindness, and compassion towards pets.

Customer Service Issues

Several reviews highlighted significant issues with customer service, including poor communication, long wait times, and unprofessional behavior from some staff members.

Management Concerns

Multiple customers expressed dissatisfaction with the new management, citing a decline in service quality and negative experiences with specific staff members.

Care Quality

While many reviews commended the quality of care provided to pets, there were also complaints about inadequate responses to urgent medical situations.

Pricing Transparency

Customers reported confusion and dissatisfaction regarding pricing, particularly with unexpected charges and issues related to wellness plans.
  • AD
    Amber Carreau Davidson
    5 days ago
    5.0
    Will miss this vet office as I've moved states but everyone is very professional here I feel safe and confident bringing my animals here for care.
  • BM
    BRIAN MARCANO
    Nov 7, 2025
    5.0
    Buena atención
  • JB
    Janiece Jean Baptiste
    Oct 17, 2025
    5.0
    This is an amazing Banfield! Dr. Jorge, vet tech Armando, Heather, and Kierra were all phenomenal! This location here is everything! Great customer service, they truly go the extra mile!
  • CM
    Christine Marici
    Oct 1, 2025
    1.0
    I had an incredibly disappointing experience at Banfield in Turtle Run that I feel compelled to share. My daughter took her dog there a couple minutes to 5pm when they close at 6pm, after she vomited some mucus with blood, and instead of providing immediate care, the staff urged her to go to an emergency vet simply because they didn’t want to stay a few extra minutes to help. This was not only alarming for my daughter but also showed me a complete lack of concern for our pet's well-being. The emergency vet they sent us to was also shocked to see why our vet didn’t do more. To add insult to injury we were quoted $800 for fluids, an ultrasound, and blood work—procedures that could have easily been quickly handled by our regular vet if they would have cared enough to take the time. It felt like they were more focused on leaving work than actually caring for my pet. This experience has left me extremely frustrated and disillusioned. Not to mention costing us more money and stress. Sadly they weren’t always like this. I do not recommend them to anyone.
  • JV
    Jomary Olmeda Velez
    Sep 24, 2025
    5.0
    Buen servicio hacia los animales ,me encanta su trato y servicio ! Los recomiendo 🤍

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.