Banfield Pet Hospital

4.0
265 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Coral Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4151 Turtle Creek Dr, Coral Springs, FL
33067, United States

Hours

Reviews

4.0
265 reviews
5 stars
173
4 stars
28
3 stars
12
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some staff members are praised for their compassion and helpfulness, others are criticized for poor communication and unprofessional behavior.

Veterinary Care

Many customers appreciate the quality of veterinary care and the compassion shown by the veterinarians, particularly Dr. George and Dr. Molina.

Management Issues

Several reviews indicate dissatisfaction with the management and operational changes, leading to a decline in service quality and customer experience.

Facility Conditions

There are reports of cleanliness issues and pest problems at the facility, which have negatively impacted customer experiences.

Appointment Scheduling

Customers have expressed frustration with long wait times for appointments and difficulty in getting timely responses from the staff.
  • BM
    BRIAN MARCANO
    Nov 7, 2025
    5.0
    Buena atención
  • JB
    Janiece Jean Baptiste
    Oct 17, 2025
    5.0
    This is an amazing Banfield! Dr. Jorge, vet tech Armando, Heather, and Kierra were all phenomenal! This location here is everything! Great customer service, they truly go the extra mile!
  • CM
    Christine Marici
    Oct 1, 2025
    1.0
    I had an incredibly disappointing experience at Banfield in Turtle Run that I feel compelled to share. My daughter took her dog there a couple minutes to 5pm when they close at 6pm, after she vomited some mucus with blood, and instead of providing immediate care, the staff urged her to go to an emergency vet simply because they didn’t want to stay a few extra minutes to help. This was not only alarming for my daughter but also showed me a complete lack of concern for our pet's well-being. The emergency vet they sent us to was also shocked to see why our vet didn’t do more. To add insult to injury we were quoted $800 for fluids, an ultrasound, and blood work—procedures that could have easily been quickly handled by our regular vet if they would have cared enough to take the time. It felt like they were more focused on leaving work than actually caring for my pet. This experience has left me extremely frustrated and disillusioned. Not to mention costing us more money and stress. Sadly they weren’t always like this. I do not recommend them to anyone.
  • JV
    Jomary Olmeda Velez
    Sep 24, 2025
    5.0
    Buen servicio hacia los animales ,me encanta su trato y servicio ! Los recomiendo 🤍
  • GR
    giggles0313 r
    Sep 12, 2025
    5.0
    The staff is Unbelievably Nice!!! Shea & Heather were Amazing!!! Every vet should have people like them!!! They both were compassionate, patient & incredible…they made a very difficult time easier!!! THANK U!!!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.