Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Feedback indicates a mix of experiences with customer service, with some praising the staff's kindness and professionalism, while others report rudeness and lack of empathy.
Veterinary Care
While some customers appreciate the thoroughness and compassion of the veterinary staff, others express dissatisfaction with misdiagnoses and inadequate treatment.
Pricing Concerns
Many reviews highlight dissatisfaction with pricing, describing the services as expensive and feeling pressured into unnecessary treatments.
Scheduling Issues
Numerous customers reported problems with appointment scheduling, including last-minute changes and confusion over appointment types.
Compassionate End-of-Life Care
Several reviews commend the staff for their compassionate handling of euthanasia and end-of-life care for pets.
TA
Talya Alanez
Feb 5, 2026
1.0
These people have the worst attitude, I’m never coming back here.
LC
Lauren Costa
Jan 28, 2026
1.0
I had a disappointing experience at this location. I brought my 8 week old golden retriever there because she was not doing so good. When we got there they told us that they had an emergency and that we can leave her there and they’d call us when she was ready but it would take a couple hours. We told them that we weren’t from the area and they were able to accommodate. They ran a couple tests and she came back positive for parvo. When the Doctor came in he was very insensitive and told us and I quote “return her where you got her from because her chances aren’t good” and that all the puppies were going to die. I work in healthcare and this Dr didn’t seem to have any empathy at all. He gave us a referral to an ER and said they’re cheaper because they just opened which I found weird because come to find out their other location treats parvo. Dr. Grigoras Florin Cilmau left a very bad taste in my mouth and gave us 0 hope for our dog. I would definitely avoid this location or Dr. Girgoras Florin Cilmau I will say everyone in the front and the nurses were very nice but outside of that absolutely not.
I’m at a different ER and they told us Sunny had a 90% chance of surviving with proper care
LO
Luis Osorio
Dec 8, 2025
1.0
Always the same thing! I have a complaint . I’m unhappy with the way scheduling is handled . Idk if it’s the app or what but it’s not the first time it’s happened. Last time I schedule the appointment for in room and then I get here and it’s a drop off . Today I had to miss work because I scheduled at 8:30 and my appointment was moved to 10!
MS
Maria Soledad Silverman
Nov 12, 2025
5.0
Very professionals doctor, nurses and front desk staff
IF
Irina Fayyer
Oct 22, 2025
5.0
We recently brought our beloved 19-year-old cat to Banfield Pet Hospital to be put to sleep, and I can’t express enough gratitude for how kind and professional the staff was during such a heartbreaking moment. They showed genuine compassion from the moment we called — even making an exception to stay open a little longer so we could come in.
The environment they created was peaceful and comforting — no wait time, everything handled gently and with care. It truly made this tragic goodbye as calm and loving as possible.
A month later, we received a beautiful handwritten card personally signed by the team. That thoughtful gesture meant so much to us and showed how deeply they care about both their patients and their families.
Thank you, Banfield, for treating our dear cat and our family with such empathy and respect. You made an unbearable moment a little easier to bear. ❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
What are the operating hours of Banfield Pet Hospital in Coral Springs Riverside?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals, but for emergencies outside these hours, please contact your local emergency hospital.
What types of preventive care services does Banfield offer for pets?
Banfield offers a wide range of preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early diagnostic screenings, nutrition consultations, dental care, and more. It is designed for preventive care and automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or mobile app, available on iOS and Android. The website provides a direct scheduling link for your convenience.
Does Banfield Pet Hospital offer any online veterinary advice services?
Yes, Banfield clients with Optimum Wellness Plans can access remote veterinary advice 24/7 via Vet Chat™ on the Banfield app for general pet care and triage support.
Are there any nearby restaurants where I can wait or grab food when visiting Banfield Pet Hospital?
Yes, nearby restaurants include Raw Addiction, Rob's Bageland (bakery and bagels), Marco's Pizza (Italian), Fuji Sushi Cafe, and ZENSHI Handcrafted Sushi where you can enjoy meals while visiting the area.
What other services or shops are close to Banfield Pet Hospital in Coral Springs Riverside?
Nearby places include Publix Super Market at Riverside Square for groceries, Orchid Nails and Salon Bella for beauty services, and several gyms such as KidStrong Coral Springs and Conquer Fitness Club for fitness.
Is there convenient access to pharmacies and other essentials near Banfield Pet Hospital?
Yes, Publix Pharmacy at Riverside Square is nearby for prescription needs, as well as Dry Cleaning Depot and Presto! ATM for additional convenience during your visit.
Does Banfield Pet Hospital have wheelchair-accessible facilities and accommodate LGBTQ customers?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ customers, ensuring an inclusive and accessible environment for all pet owners.
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