Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, particularly at the front desk, with reports of rudeness and lack of empathy.
High Costs
Several customers expressed dissatisfaction with the high costs of services and perceived upselling practices, feeling that they were charged excessively for treatments.
Inconsistent Quality
Feedback indicated inconsistency in the quality of care, with some customers reporting excellent experiences while others faced misdiagnoses and inadequate treatment.
Staff Professionalism
While many reviews mentioned friendly and knowledgeable staff, there were also complaints about unprofessional behavior from certain employees.
MS
Maria Soledad Silverman
Nov 12, 2025
5.0
Very professionals doctor, nurses and front desk staff
JA
Juan Anchieta
Oct 22, 2025
5.0
Very helpful and caring
IF
Irina Fayyer
Oct 22, 2025
5.0
We recently brought our beloved 19-year-old cat to Banfield Pet Hospital to be put to sleep, and I can’t express enough gratitude for how kind and professional the staff was during such a heartbreaking moment. They showed genuine compassion from the moment we called — even making an exception to stay open a little longer so we could come in.
The environment they created was peaceful and comforting — no wait time, everything handled gently and with care. It truly made this tragic goodbye as calm and loving as possible.
A month later, we received a beautiful handwritten card personally signed by the team. That thoughtful gesture meant so much to us and showed how deeply they care about both their patients and their families.
Thank you, Banfield, for treating our dear cat and our family with such empathy and respect. You made an unbearable moment a little easier to bear. ❤️
AF
Auricelia Fernandes
Oct 13, 2025
1.0
This place is very expensive.the package nothing working .you need to pay over the package. Not recommended.
AM
Antonette Mcginty
Sep 15, 2025
5.0
The staff is always so gentle and patient. I love that the doctor follows up with the patient.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
What are the operating hours of Banfield Pet Hospital in Coral Springs Riverside?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals, but for emergencies outside these hours, please contact your local emergency hospital.
What types of preventive care services does Banfield offer for pets?
Banfield offers a wide range of preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early diagnostic screenings, nutrition consultations, dental care, and more. It is designed for preventive care and automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or mobile app, available on iOS and Android. The website provides a direct scheduling link for your convenience.
Does Banfield Pet Hospital offer any online veterinary advice services?
Yes, Banfield clients with Optimum Wellness Plans can access remote veterinary advice 24/7 via Vet Chat™ on the Banfield app for general pet care and triage support.
Are there any nearby restaurants where I can wait or grab food when visiting Banfield Pet Hospital?
Yes, nearby restaurants include Raw Addiction, Rob's Bageland (bakery and bagels), Marco's Pizza (Italian), Fuji Sushi Cafe, and ZENSHI Handcrafted Sushi where you can enjoy meals while visiting the area.
What other services or shops are close to Banfield Pet Hospital in Coral Springs Riverside?
Nearby places include Publix Super Market at Riverside Square for groceries, Orchid Nails and Salon Bella for beauty services, and several gyms such as KidStrong Coral Springs and Conquer Fitness Club for fitness.
Is there convenient access to pharmacies and other essentials near Banfield Pet Hospital?
Yes, Publix Pharmacy at Riverside Square is nearby for prescription needs, as well as Dry Cleaning Depot and Presto! ATM for additional convenience during your visit.
Does Banfield Pet Hospital have wheelchair-accessible facilities and accommodate LGBTQ customers?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ customers, ensuring an inclusive and accessible environment for all pet owners.