Banfield Pet Hospital

4.0
215 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
8192 Wiles Rd, Coral Springs, FL
33067, United States

Hours

Reviews

4.0
214 reviews
5 stars
144
4 stars
16
3 stars
6
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff's compassion and professionalism, while others report rudeness and lack of empathy.

Care Quality

While many customers appreciate the quality of care provided to their pets, several reviews highlight serious concerns about misdiagnoses and inadequate treatment.

Scheduling Issues

Numerous complaints about scheduling difficulties, including appointment changes and poor communication regarding appointment types.

Pricing Concerns

Many customers express dissatisfaction with pricing, feeling that services are overpriced and that the wellness plan does not provide adequate value.

Staff Competence

There are mixed reviews regarding staff competence, with some praising knowledgeable and caring staff, while others report negligence and poor communication.
  • MC
    Master Of Grass Lawn Care
    Dec 8, 2025
    1.0
    Always the same thing! I have a complaint . I’m unhappy with the way scheduling is handled . Idk if it’s the app or what but it’s not the first time it’s happened. Last time I schedule the appointment for in room and then I get here and it’s a drop off . Today I had to miss work because I scheduled at 8:30 and my appointment was moved to 10!
  • MS
    Maria Soledad Silverman
    Nov 12, 2025
    5.0
    Very professionals doctor, nurses and front desk staff
  • JA
    Juan Anchieta
    Oct 22, 2025
    5.0
    Very helpful and caring
  • IF
    Irina Fayyer
    Oct 22, 2025
    5.0
    We recently brought our beloved 19-year-old cat to Banfield Pet Hospital to be put to sleep, and I can’t express enough gratitude for how kind and professional the staff was during such a heartbreaking moment. They showed genuine compassion from the moment we called — even making an exception to stay open a little longer so we could come in. The environment they created was peaceful and comforting — no wait time, everything handled gently and with care. It truly made this tragic goodbye as calm and loving as possible. A month later, we received a beautiful handwritten card personally signed by the team. That thoughtful gesture meant so much to us and showed how deeply they care about both their patients and their families. Thank you, Banfield, for treating our dear cat and our family with such empathy and respect. You made an unbearable moment a little easier to bear. ❤️
  • AF
    Auricelia Fernandes
    Oct 13, 2025
    1.0
    This place is very expensive.the package nothing working .you need to pay over the package. Not recommended.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.