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Banfield Pet Hospital

4.0
(219 reviews)

Business Details

8192 Wiles Rd, Coral Springs, FL
33067, United States
(954) 755-7310
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Coral Springs Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
8192 Wiles Rd, Coral Springs, FL
33067, United States

Hours

Reviews

4.0
219 reviews
5 stars
147
4 stars
16
3 stars
6
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff's kindness and professionalism, while others report rudeness and lack of empathy.

Veterinary Care

While some customers appreciate the thoroughness and compassion of the veterinary staff, others express dissatisfaction with misdiagnoses and inadequate treatment.

Pricing Concerns

Many reviews highlight dissatisfaction with pricing, describing the services as expensive and feeling pressured into unnecessary treatments.

Scheduling Issues

Numerous customers reported problems with appointment scheduling, including last-minute changes and confusion over appointment types.

Compassionate End-of-Life Care

Several reviews commend the staff for their compassionate handling of euthanasia and end-of-life care for pets.
  • TA
    Talya Alanez
    Feb 5, 2026
    1.0
    These people have the worst attitude, I’m never coming back here.
  • LC
    Lauren Costa
    Jan 28, 2026
    1.0
    I had a disappointing experience at this location. I brought my 8 week old golden retriever there because she was not doing so good. When we got there they told us that they had an emergency and that we can leave her there and they’d call us when she was ready but it would take a couple hours. We told them that we weren’t from the area and they were able to accommodate. They ran a couple tests and she came back positive for parvo. When the Doctor came in he was very insensitive and told us and I quote “return her where you got her from because her chances aren’t good” and that all the puppies were going to die. I work in healthcare and this Dr didn’t seem to have any empathy at all. He gave us a referral to an ER and said they’re cheaper because they just opened which I found weird because come to find out their other location treats parvo. Dr. Grigoras Florin Cilmau left a very bad taste in my mouth and gave us 0 hope for our dog. I would definitely avoid this location or Dr. Girgoras Florin Cilmau I will say everyone in the front and the nurses were very nice but outside of that absolutely not. I’m at a different ER and they told us Sunny had a 90% chance of surviving with proper care
  • LO
    Luis Osorio
    Dec 8, 2025
    1.0
    Always the same thing! I have a complaint . I’m unhappy with the way scheduling is handled . Idk if it’s the app or what but it’s not the first time it’s happened. Last time I schedule the appointment for in room and then I get here and it’s a drop off . Today I had to miss work because I scheduled at 8:30 and my appointment was moved to 10!
  • MS
    Maria Soledad Silverman
    Nov 12, 2025
    5.0
    Very professionals doctor, nurses and front desk staff
  • IF
    Irina Fayyer
    Oct 22, 2025
    5.0
    We recently brought our beloved 19-year-old cat to Banfield Pet Hospital to be put to sleep, and I can’t express enough gratitude for how kind and professional the staff was during such a heartbreaking moment. They showed genuine compassion from the moment we called — even making an exception to stay open a little longer so we could come in. The environment they created was peaceful and comforting — no wait time, everything handled gently and with care. It truly made this tragic goodbye as calm and loving as possible. A month later, we received a beautiful handwritten card personally signed by the team. That thoughtful gesture meant so much to us and showed how deeply they care about both their patients and their families. Thank you, Banfield, for treating our dear cat and our family with such empathy and respect. You made an unbearable moment a little easier to bear. ❤️

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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