PetVet365 Pet Hospital Clermont/Winter Garden

Reviews

• GA

  Gerrie Apker

  Nov 12, 2025
  5.0
  PetVet365 got my older doggie in on Halloween as a new patient AND were very calm about it when I told them that the little rascal would bite with little provocation, since he even bites me. They got his cough checked out and performed a wellness check, all with no one being injured. Vet Lori Gifford and her staff knew exactly what to do with a quickly little rescue dog and live to tell about it. I am beyond thrilled with PetVet365. I wish I had discovered them years ago.
• BR

  B Ruppert

  Nov 10, 2025
  5.0
  Perfect. I’m very satisfied
• AP

  Amy Patterson

  Oct 17, 2025
  5.0
  Caring staff, super clean, very cute clever rooms that are stocked with everything to keep your pet comfortable.
• TB

  Tirzah Breen

  Oct 9, 2025
  4.0
  The positives first. I love the vets, the vet techs, and the facility is awesome. There have been some long wait times when I had appointment, but I've experienced that with other vets too. They also use an in-house online pharmacy, and they charge $15 for each written Rx. They have indicated that this helps support their small business. PetVet365 is not alone in taking this approach. I also understand that the intention behind this shift, ostensibly, for many vets, is to support patient adherence, improve convenience, and maintain the financial health of the practice. These are all valuable goals, and I appreciate the effort to enhance care for my furry friends. However, I do have concerns from the perspective of a client about this pharmacy policy. The increased cost of medications through the in-house pharmacy, combined with the fee for providing a written prescription, creates a financial burden for pet owners who are trying to balance quality care with affordability, especially when veterinary costs have spiked so drastically in the last few years. For many, this limits access to competitive pricing from other trusted pharmacies, which can feel restrictive for pet owners rather than supportive, and may actually prevent some pet owners from providing the rx their pet needs because they may not be able to afford it. Pets are being surrendered in high numbers to shelters because pet owners can no longer afford veterinary care, and the cost of prescriptions is part of that. Additionally, the policy unintentionally places a strain on clients’ ability to manage medications efficiently, especially when alternative pharmacies, such as Chewy, Petsmart, Walgreens, or CVS, are more convenient or better equipped for certain medications and have drastically better pricing for the consumer. While I understand the intent is to support their veterinary practice, these unintended effects can ultimately reduce the overall accessibility and satisfaction for clients. Furthermore, it places additional burden on pharmacies that typically serve human patients with their medications. These pharmacies and pharmacists are overworked in our healthcare system already, and now there is an added influx of pet prescriptions because of this trend in the veterinary industry. I truly value the care for my pets and the relationship I have started with PetVet365. My goal in sharing this feedback is simply to provide perspective on how this policy affects clients, to share the information with customers considering using the practice, and, hopefully, to encourage consideration of approaches that balance practice needs with accessibility and affordability for pet owners.
• MG

  Margarita Grisales

  Oct 7, 2025
  5.0
  Great experience. I like the privacy you have when you bring your pet in thanks to their private rooms. They are great for the pets and comfy for the humans. Service was great overall.

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