Petco

4.3
1384 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Clearwater Pet Store located at 5120 East Bay Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5120 E Bay Dr, Clearwater, FL
33764, United States

Hours

Reviews

4.3
1,376 reviews
5 stars
877
4 stars
271
3 stars
108
2 stars
45
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude behavior and lack of assistance.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor quality and high prices, leading to frustration and loss of business.

Product Availability

Customers noted issues with stock levels, including out-of-stock items and limited selection, particularly for specific pet needs.

Store Cleanliness

The store is generally described as clean and well-maintained, contributing positively to the shopping experience.

Knowledge and Expertise

While some staff were recognized for their knowledge, others were criticized for lacking experience, particularly in specialized areas like aquatic care.
  • GD
    Greg DeSoto
    Nov 8, 2025
    5.0
    We just randomly stopped in here to get a fish out of left field. There was a guy named Jesse that was so insanely helpful and cool to talk to I had to leave a review and give him a shoutout. Instead of just a fish we left with multiple fish, plants, a tank and so on. He spent a good 1/2hr making sure we got what we needed and how to set everything up. Good on you Jesse for being a fantastic employee and what seemed like just a cool guy. We appreciated you!
  • KK
    Kelly Kerr
    Nov 6, 2025
    5.0
    I visited this place a week ago and got some great toys and treats for my new cat. Everyone was super helpful. Today I called them and spoke to Jesse. I had quite a few kitty litter cleaner box and cat questions. He was helpful and positive. That’s all I need for a personal review.
  • MK
    Michael Kilian
    Oct 29, 2025
    5.0
    Awesome service in the fish arrangement. Knowledge people there.
  • AA
    Arden Dittmer (AroundtheTownSigns)
    Oct 13, 2025
    3.0
    Not enough workers. They need at least 1 more on shift to handle things.
  • LR
    LeAnn Rosario
    Sep 27, 2025
    5.0
    Once again AyJay has out done it. My little man is clean and smelling nice once more. Grooming a husky is hard job but Anubis loves his groomer one we say AyJays name he runs to the door, like let's go! 😀 we always have a wonderful experience. Everyone one is so nice and friendly at this location. We can't wait till next time.

Frequently Asked Questions About Petco

Does the Petco Clearwater location have a vet hospital?

Yes, Petco Clearwater has a full-service vet hospital.

Does Petco Clearwater offer vaccinations?

Yes, Petco Clearwater provides vaccinations.