Banfield Pet Hospital

Reviews

• AS

  Ashley Slade

  Feb 2, 2026
  5.0
  Great experience starting from our first visit. Everyone is so positive and made our new kittens feel special. They set up kitten plans for long term care which we really appreciated! Highly recommend to anyone in the area!
• JR

  Jenn Randall

  Jan 31, 2026
  1.0
  Made an appointment for my dog who needed an antibiotic. There was a time available for 11:00. Shortly after scheduling I received a phone call stating the appointment time would not work because "it's too close to the vets lunch time" and they could not see me at this time. Another appointment time was not offered and when I tried to explain the situation I was told it was "an inconvenience". The level of complete unprofessionalism was disheartening.
• CC

  Captjay

  Jan 10, 2026
  5.0
  I have been bringing my. Malinois there for years for their 5 star care. I Also have a cat that was injured and they treated him and gave me Meds for a reasonable price.I am very pleased with the staff and care. God Bless all of you.
• EO

  Evelynn O’Connell

  Jan 9, 2026
  1.0
  I'm not one to write reviews but after our experience and the treatment we received elsewhere I decided I needed to write a review. I went to banfield pet hospital Dec 6th for a wellness visit & to update my dog honeys shots. They don't do wellness exams in front of you they take all dogs to the back. Prior to taking her to the back they tried to get me to signup for all kinds of programs that cost money I declined. It was clear what we were there for I didn't need any extras especially because the wellness visit is around 168 just to walk in the door plus whatever the shots cost. So prior to them bringing my girl to the back they ask do you have any concerns I said yes as my dog has two lumps on her. They took her back came back gave me my dog back and said I could cash out 0 information given on the spots so I asked about them and the lady I spoke with had no clue she said it's cosmetic and to put a cone on if it bugs her. Fast forward to December 30th my dogs lumps became a huge issue I Calle the vet as I was just there and they said well we need to schedule another wellness visit I said my dog needs this lump removed I was supposed to get info on it you gave me nothing so respectfully I'm not paying another wellness exam. I want to speak to someone else a doctor called me back end of day with 0 information given yet again and said she would check and get back with me it's now January and I just got a call yesterday 1/8 still with 0 information asking me if I wanted to book a surgery with them I said no I'll never take my dog back. Once this happened on Dec 30th I called every vet in town and paws @ vet in nfm answered they were amazing not only was the wellness fee $50 the vet sat with me and my dog and did the exam right there told me the cosmetic spot was actually cancer got us in gave us a excellent price and had the surgery scheduled and preformed all before banifeild could even call me back about a dog that had just seen. With that being said don't bring your dog here go to paws@ vet in nfm they truly care and pay attention to detail you are not a number in their office. They preformed a beautiful surgery and my dog will live many more happy days because of them. If you go to paws @ vet website I wrote a awesome review and posted photos below 1000/10 recommend them. Run from this place
• RR

  Robin Ruse

  Jan 5, 2026
  5.0
  The Vet came in the room and was very talkative with us! Roxy had a great visit!

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