Many customers praised the grooming results, noting their pets looked great and were well cared for.
Customer Service
While some reviews highlighted excellent customer service, others reported poor communication and unprofessional behavior from staff.
Staff Competence
Several customers expressed confidence in the groomers' skills, mentioning specific groomers by name for their exceptional work.
Pricing Concerns
A number of reviews mentioned dissatisfaction with pricing, citing high costs and unexpected charges.
Appointment Experience
Customers noted long wait times for appointments and suggested scheduling adjustments for multiple pets to reduce stress.
TC
Tony Camacho
Oct 20, 2025
5.0
I loved the way my Mozelle looked after her grooming. A huge thank you to Sarah Z, you were awesome.
MM
michael mirabella
Oct 13, 2025
5.0
Groomers are always listening to us about our dog’s needs. They are very friendly and always do an amazing job.
VT
Vanessa Trujillo
Oct 12, 2025
5.0
Sarah was so patient and respectful. She dealt with a Karen before me and she was so respectful to her and then still gave me a smile and treated me so kindly. She treated my Penelope so sweet and loving. They are best friends now!
MA
Michael Abalsamo
Oct 11, 2025
5.0
Tayna is the reason why I keep coming back. The whole staff at Petco is awesome as well.
SB
Shauna Boo
Sep 29, 2025
1.0
⭐ 1-Star Review
Let me start by saying Lucy’s haircut turned out nice, and I appreciate the groomer’s work on that end. However, I am leaving this review with one star because of the poor customer service and lack of communication I experienced.
Lucy’s grooming appointment took five hours, which was already much longer than I’m used to. When I dropped her off, I was quoted $121 and signed a form the groomer said was just for consent to groom. I was told there might be a small additional fee of $5–10 for matting if they found any, but Lucy should be fine.
When I returned to pick her up, my total was $188 a huge jump from what I was quoted. No one called to notify me about the extra charges or to get my approval. I was then told I had been charged for an “extra-large dog” rather than a “large dog,” plus a $15 matting fee, even though no one mentioned any of this beforehand. When I brought up my concerns, the three employees at the counter just stood there with no apology, explanation, or attempt to adjust the bill. I left feeling completely taken advantage of.
The only reason I gave Petco a try was because of the weekend availability, but this experience was frustrating and disappointing. My usual groomer finishes in two to three hours and charges a flat $120 with no hidden fees. Unfortunately, I will not be returning after this experience.
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Brandon take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Brandon do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Brandon?
Petco Grooming in Brandon is open Monday to Wednesday from 8:00 AM to 7:00 PM, Thursday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book a dog grooming appointment at Petco Grooming Brandon?
You can book a dog grooming appointment online through their reservation URL: https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=2722.
Does Petco Grooming Brandon offer nail trimming services?
Yes, nail trimming is available for cats and dogs as an a la carte service or part of grooming packages at Petco Grooming Brandon.
How much does dog grooming cost at Petco Brandon?
The grooming cost varies based on dog size, coat type, and selected services. Contact Petco Brandon for an estimated price during a consultation which is included with appointments.
How long does a dog grooming appointment typically take at Petco Brandon?
The grooming duration depends on the dog's size and requested services. An estimated completion time is provided at the start of the appointment. Express service is available for quicker grooming for an additional fee.
Where is Petco Grooming located in Brandon, FL?
Petco Grooming is located at 2434 W Brandon Blvd, Brandon, FL 33511-4717, USA.
Is there a Petco store near Petco Grooming Brandon where I can buy pet supplies?
Yes, there is a Petco pet store nearby where you can purchase pet supplies and also find dog training services.
Can I visit the Vetco Vaccination Clinic nearby when taking my pet to Petco Grooming Brandon?
Yes, the Vetco Vaccination Clinic, a veterinarian service, is located near Petco Grooming Brandon, offering convenient access to vaccinations during your visit.
Are there any places to shop or grab a coffee near Petco Grooming Brandon for customers waiting during appointments?
Barnes & Noble, nearby Petco Grooming Brandon, provides a bookstore and coffee shop ideal for customers to relax and enjoy a coffee while waiting for their pet's grooming appointment.
Can I combine my visit to Petco Grooming Brandon with nearby beauty or fashion stores?
Yes, nearby stores like Ulta Beauty, Benefit Cosmetics BrowBar, Charlotte Tilbury, and Avenue offer beauty and fashion products, perfect for customers interested in beauty and shopping during their visit.