Petco Grooming

4.7
145 reviews

Hours

Reviews

4.7
125 reviews
5 stars
110
4 stars
6
3 stars
0
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Many customers praised the grooming results, noting their pets looked great and were well cared for.

Customer Service

While some reviews highlighted excellent customer service, others reported poor communication and unprofessional behavior from staff.

Staff Competence

Several customers expressed confidence in the groomers' skills, mentioning specific groomers by name for their exceptional work.

Pricing Concerns

A number of reviews mentioned dissatisfaction with pricing, citing high costs and unexpected charges.

Appointment Experience

Customers noted long wait times for appointments and suggested scheduling adjustments for multiple pets to reduce stress.
  • TC
    Tony Camacho
    Oct 20, 2025
    5.0
    I loved the way my Mozelle looked after her grooming. A huge thank you to Sarah Z, you were awesome.
  • MM
    michael mirabella
    Oct 13, 2025
    5.0
    Groomers are always listening to us about our dog’s needs. They are very friendly and always do an amazing job.
  • VT
    Vanessa Trujillo
    Oct 12, 2025
    5.0
    Sarah was so patient and respectful. She dealt with a Karen before me and she was so respectful to her and then still gave me a smile and treated me so kindly. She treated my Penelope so sweet and loving. They are best friends now!
  • MA
    Michael Abalsamo
    Oct 11, 2025
    5.0
    Tayna is the reason why I keep coming back. The whole staff at Petco is awesome as well.
  • SB
    Shauna Boo
    Sep 29, 2025
    1.0
    ⭐ 1-Star Review Let me start by saying Lucy’s haircut turned out nice, and I appreciate the groomer’s work on that end. However, I am leaving this review with one star because of the poor customer service and lack of communication I experienced. Lucy’s grooming appointment took five hours, which was already much longer than I’m used to. When I dropped her off, I was quoted $121 and signed a form the groomer said was just for consent to groom. I was told there might be a small additional fee of $5–10 for matting if they found any, but Lucy should be fine. When I returned to pick her up, my total was $188 a huge jump from what I was quoted. No one called to notify me about the extra charges or to get my approval. I was then told I had been charged for an “extra-large dog” rather than a “large dog,” plus a $15 matting fee, even though no one mentioned any of this beforehand. When I brought up my concerns, the three employees at the counter just stood there with no apology, explanation, or attempt to adjust the bill. I left feeling completely taken advantage of. The only reason I gave Petco a try was because of the weekend availability, but this experience was frustrating and disappointing. My usual groomer finishes in two to three hours and charges a flat $120 with no hidden fees. Unfortunately, I will not be returning after this experience.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Brandon?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Brandon take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.