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Brand Certified

Banfield Pet Hospital

4.1
(283 reviews)

Business Details

973 E Bloomingdale Ave, Brandon, FL
33511, United States
(813) 643-3652
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Brandon Bloomingdale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
973 E Bloomingdale Ave, Brandon, FL
33511, United States

Hours

Reviews

4.1
283 reviews
5 stars
194
4 stars
21
3 stars
9
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Compassion

Many customers praised the staff for their kindness, empathy, and professionalism, especially during difficult times.

Service Quality

There are mixed reviews regarding service quality, with some customers expressing dissatisfaction due to long wait times, unorganized appointments, and lack of communication.

Appointment Issues

Several customers reported problems with appointment scheduling, including cancellations, drop-off requirements, and miscommunication about appointment types.

Facility Cleanliness

The facility is generally described as clean and well-maintained, contributing positively to customer experiences.

Upselling Concerns

Some customers felt pressured by staff to purchase additional services or products, leading to dissatisfaction with the overall experience.
  • AA
    Andrea
    Feb 20, 2026
    1.0
    I could hear the techs talking and laughing at me from the other room because of a billing issue. Honestly still pretty shocked.
  • TP
    Tina Pugsley
    Jan 13, 2026
    5.0
    The staff and doctors here are just incredibly kind, understanding, helpful, professional, and passionate. I haven't met a single staff member who wasn't super kind to my girls and me. When I'm panicking, they're always so empathetic and calming. If you love your fur babies, this is definitely the place to take them. Thank you, The Pugsley pack 🐾🐾🐾
  • LA
    Lourdes Amil
    Jan 12, 2026
    5.0
    I cannot say enough about the compassion, professionalism, and humanity shown to us by Dr. Laggada and Vet Tech Jessica during one of the hardest moments of our lives. We brought our beautiful baby Lexi, in for end-of-life care, and from the moment we entered the room, we felt genuinely seen, heard, and supported. Jessica was incredibly kind, gentle, and present. She took the time to listen, explain the process clearly, and allowed us all the space and time we needed. Her empathy and softness made an unbearable situation feel safe and respected. Dr. Laggada was equally remarkable. He thoroughly reviewed Lexi’s medical history, acknowledged all the extensive care she had already received (including at UF ER), and reassured us that we were making the right decision for her quality of life. His words were compassionate, honest, and deeply comforting. At no point did we feel rushed, dismissed, or treated like “just another appointment.” They both shared in our grief, treated Lexi with dignity, and allowed her to pass peacefully while being held and loved. That level of care will stay with us forever. If you are facing a difficult decision with a beloved pet, know that Lexi was treated with extraordinary kindness, respect, and love by these two incredible humans. We are profoundly grateful.
  • AF
    Anne Farrah
    Nov 19, 2025
    5.0
    Max had to have anesthesia for teeth cleaning. He was treated very lovingly by all staff especially his nurse. Thank you!
  • JH
    Julia H
    Nov 18, 2025
    5.0
    From the minute I walked in I was greeted with a warm smile and kindness..Tori was the assistant and she went above and beyond she was so friendly and took her time to gain my dogs trust...Tori is awesome

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.

Brand Certified Facts from Banfield Pet Hospital

Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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