Banfield Pet Hospital

4.0
209 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bradenton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4425 14th St West, Bradenton, FL
34207, United States

Hours

Reviews

4.0
209 reviews
5 stars
130
4 stars
21
3 stars
14
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for their friendliness and professionalism, others are criticized for rudeness and unhelpfulness.

Appointment Issues

Numerous customers reported problems with appointment scheduling, including cancellations and long wait times, leading to frustration.

Care Quality

While some reviews highlight excellent care and compassion for pets, others express concerns about misdiagnoses and inadequate treatment.

Wellness Plans

Many customers feel that the wellness plans are misleading and costly, with some stating they felt pressured to enroll.

Staff Turnover

There are complaints about high staff turnover, which affects the consistency of care and customer experience.
  • JR
    Jai Rosado
    Sep 22, 2025
    2.0
    Giving 2 stars simply for the 2 individuals that helped us, Xavier and Kayla, who were both apologetic and accommodating. However, our first experience with this clinic and it started by having our online appt rescheduled because 5:30pm appointments weren’t accurate, as the doctor leaves at 5pm. We rescheduled for today at 1:15pm. My husband took an extended lunch from work to take our pup in, just to find out that Dr. Goranova had decided to leave for lunch, completely disregarding our time. My husband chose to do a drop off appt instead and come back later. At pick up, we found out that they never ended up doing the nail service we requested in the entire 4 hours of him being there. We’ve had great experiences at Banfields but we will not be back to this location.
  • GS
    Gloria Santtiago
    Sep 15, 2025
    5.0
    Every time I go there, there’s not a long Waiting time everybody is so friendly and everybody’s knowledgeable.
  • FJ
    Felicia Johnson
    Sep 11, 2025
    5.0
    My Smokey always has a pleasant experience. The doctors and the assistants do a wonderful job of caring for his medical conditions.
  • MF
    mfinnie46@gmail.com finnie
    Aug 5, 2025
    4.0
    My experience here for the first time was fine I prefer to be with my fur baby when he us getting examined but they took him and kept him and then brought him back so experiencing the whole procedure was off to me I prefer to be there with my baby boy....
  • JJ
    Javier
    Aug 4, 2025
    1.0
    We took our pup milo for shots on the 30th of July requested invoice as proof to get app for grooming was told that it would be emailed never happened . Went to the grooming app at pet smart which banfield vet is located ,it was closed so we could'nt get proof of shots the groming staff tried calling other banfield locations see if the info was in the computer nothing .Called banfield hospital monday morning its closed what a terrible way to run a business .This place has lost my buisness.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.