Banfield Pet Hospital® - Bradenton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Feedback on customer service is mixed; while some staff are praised for their friendliness and professionalism, others are criticized for rudeness and unhelpfulness.
Appointment Issues
Numerous customers reported problems with appointment scheduling, including cancellations and long wait times, leading to frustration.
Care Quality
While some reviews highlight excellent care and compassion for pets, others express concerns about misdiagnoses and inadequate treatment.
Wellness Plans
Many customers feel that the wellness plans are misleading and costly, with some stating they felt pressured to enroll.
Staff Turnover
There are complaints about high staff turnover, which affects the consistency of care and customer experience.
JR
Jai Rosado
Sep 22, 2025
2.0
Giving 2 stars simply for the 2 individuals that helped us, Xavier and Kayla, who were both apologetic and accommodating. However, our first experience with this clinic and it started by having our online appt rescheduled because 5:30pm appointments weren’t accurate, as the doctor leaves at 5pm. We rescheduled for today at 1:15pm. My husband took an extended lunch from work to take our pup in, just to find out that Dr. Goranova had decided to leave for lunch, completely disregarding our time. My husband chose to do a drop off appt instead and come back later. At pick up, we found out that they never ended up doing the nail service we requested in the entire 4 hours of him being there.
We’ve had great experiences at Banfields but we will not be back to this location.
GS
Gloria Santtiago
Sep 15, 2025
5.0
Every time I go there, there’s not a long Waiting time everybody is so friendly and everybody’s knowledgeable.
FJ
Felicia Johnson
Sep 11, 2025
5.0
My Smokey always has a pleasant experience. The doctors and the assistants do a wonderful job of caring for his medical conditions.
MF
mfinnie46@gmail.com finnie
Aug 5, 2025
4.0
My experience here for the first time was fine I prefer to be with my fur baby when he us getting examined but they took him and kept him and then brought him back so experiencing the whole procedure was off to me I prefer to be there with my baby boy....
JJ
Javier
Aug 4, 2025
1.0
We took our pup milo for shots on the 30th of July requested invoice as proof to get app for grooming was told that it would be emailed never happened . Went to the grooming app at pet smart which banfield vet is located ,it was closed so we could'nt get proof of shots the groming staff tried calling other banfield locations see if the info was in the computer nothing .Called banfield hospital monday morning its closed what a terrible way to run a business .This place has lost my buisness.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, but you can call them during hospital hours for urgent care advice. They can provide referrals to emergency hospitals if needed. Outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive care services are offered at Banfield Pet Hospital in Bradenton?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in Banfield's Optimum Wellness Plan?
It provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. Wellness plans automatically renew annually unless paid in full.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread payments across 12 months via automatic withdrawal or credit card charges, or opt to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Bradenton?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Are there any nearby pet stores I can visit before or after my appointment at Banfield?
Yes, PetSmart is nearby, offering pet supplies and grooming services, convenient for pet owners visiting Banfield Pet Hospital.
Can I combine my visit to Banfield Pet Hospital with other local activities?
Yes, you can visit nearby places like LA Fitness for a workout or Sprouts Farmers Market for organic groceries before or after your pet’s appointment.
What nearby services are available in case I need mobile phone repair while visiting Banfield Pet Hospital?
Phone Physician Phone Repair is nearby and offers mobile phone repair and IT services if you need assistance while in the area.