Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bradenton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
209 reviews
5 stars
128
4 stars
21
3 stars
14
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from staff, including long wait times for updates on their pets.
Wellness Plans
Numerous reviews expressed dissatisfaction with the wellness plans, citing hidden costs and aggressive upselling tactics.
Staff Competence
While some staff members were praised for their care and professionalism, others were criticized for lack of knowledge and poor treatment of pets.
Appointment Management
Customers frequently experienced issues with appointment scheduling, including last-minute cancellations and long wait times for services.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with care while others reported serious concerns about the quality of service.
- RCRyan S. CalhounDec 18, 20251.0I’m beyond frustrated with this location! I brought one of my dogs in for a potential UTI and was immediately given an upsell to X-rays, rushed blood/urine work, and other unnecessary medications/procedures. Despite having a wellness plan, I was told all of this would be out of pocket. When I asked why I even had the wellness plan, they changed the total. Despite taking my dogs to banfield locations for the past 5 years, it seems like they didn’t care to even check to see if we had a plan or not. Dropped her off at 8:30 and didn’t hear any updates until AFTER i had called asking for more information at around 3 in the afternoon. Was originally told there were no updates and the doctor hadn’t seen her yet, 30 minutes later I got a call saying she was ready to be picked up. When I arrived I was notified that they wanted to schedule a short check up in about two weeks, scheduled the appointment for 9:00 am no big deal. Fast forward two weeks, I drop my dog off again and clearly notified them I was ready to pick her up as soon as she was done. Again no updates all day. Called at 3 asking what was going on to be told that the doctor hadn’t even seen my dog yet because they were busy with other appointments. Called again at 4:30 and was told the could not get her to pee (7 hours after I had dropped her off), which is completely unbelievable considering that not only has she always gone pee whenever she’s let outside, but also that we brought her in for not being able to hold her pee. I was told it would be another hour and finally picked her up at 5:40, when I did pick her up she immediately peed twice right in front of the building. We will NEVER be going back to this location again. They lied to me about my dog, they held her all day long with no updates on two separate occasions, and will tried to upsell me on unnecessary extras before even seeing her, then attempted to charge me full price ignoring my wellness plan.
- JRJai RosadoSep 22, 20252.0Giving 2 stars simply for the 2 individuals that helped us, Xavier and Kayla, who were both apologetic and accommodating. However, our first experience with this clinic and it started by having our online appt rescheduled because 5:30pm appointments weren’t accurate, as the doctor leaves at 5pm. We rescheduled for today at 1:15pm. My husband took an extended lunch from work to take our pup in, just to find out that Dr. Goranova had decided to leave for lunch, completely disregarding our time. My husband chose to do a drop off appt instead and come back later. At pick up, we found out that they never ended up doing the nail service we requested in the entire 4 hours of him being there. We’ve had great experiences at Banfields but we will not be back to this location.
- GSGloria SanttiagoSep 15, 20255.0Every time I go there, there’s not a long Waiting time everybody is so friendly and everybody’s knowledgeable.
- FJFelicia JohnsonSep 11, 20255.0My Smokey always has a pleasant experience. The doctors and the assistants do a wonderful job of caring for his medical conditions.
- MFmfinnie46@gmail.com finnieAug 5, 20254.0My experience here for the first time was fine I prefer to be with my fur baby when he us getting examined but they took him and kept him and then brought him back so experiencing the whole procedure was off to me I prefer to be there with my baby boy....
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, but you can call them during hospital hours for urgent care advice. They can provide referrals to emergency hospitals if needed. Outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive care services are offered at Banfield Pet Hospital in Bradenton?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in Banfield's Optimum Wellness Plan?
It provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. Wellness plans automatically renew annually unless paid in full.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread payments across 12 months via automatic withdrawal or credit card charges, or opt to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Bradenton?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Are there any nearby pet stores I can visit before or after my appointment at Banfield?
Yes, PetSmart is nearby, offering pet supplies and grooming services, convenient for pet owners visiting Banfield Pet Hospital.
Can I combine my visit to Banfield Pet Hospital with other local activities?
Yes, you can visit nearby places like LA Fitness for a workout or Sprouts Farmers Market for organic groceries before or after your pet’s appointment.
What nearby services are available in case I need mobile phone repair while visiting Banfield Pet Hospital?
Phone Physician Phone Repair is nearby and offers mobile phone repair and IT services if you need assistance while in the area.