Banfield Pet Hospital

4.0
188 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Boynton Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
335 N Congress Ave, Boynton Beach, FL
33426, United States

Hours

Reviews

4.0
188 reviews
5 stars
128
4 stars
10
3 stars
8
2 stars
4
1 star
38
  • BL
    Bivian Lainez
    Sep 30, 2025
    5.0
    Muy profecionales exelente servicios y todo el personal es muy amable
  • S5
    speds 5
    Sep 15, 2025
    5.0
    Very caring staff the vet kept me informed with Max Would recommend the office staff and doctor
  • MC
    Michael C
    Sep 15, 2025
    1.0
    I am very disappointed with the customer service at the Banfield Pet Hospital on Congress. Unlike other Banfield locations, this branch is unwilling to assist with scheduling appointments at different offices, which creates unnecessary inconvenience for clients. I was even told to simply visit the branch across the street rather than being helped here. Additionally, I was assured that I would receive a call back, but that follow-up never came. This lack of communication and accountability reflects poorly on the level of care and professionalism expected from a veterinary provider. It is unfortunate, but I can now understand why others have begun leaving negative reviews regarding their customer service. I strongly recommend visiting another Banfield location where your time and your pet’s needs will be taken more seriously.
  • AA
    alba aceves
    Mar 29, 2024
    5.0
    I want to thank the pet store’s veterinarians for their exceptional care and professionalism towards Nipsey. Their kindness and expertise were evident from the moment we arrived, making us feel valued as customers. Please extend my sincere appreciation to the entire team for their outstanding service 🩷
  • TP
    Tammy Pinto
    May 6, 2021
    5.0
    Absolutely love the Boynton Beach office. Been going there for over 20 years. Last week we had an emergency with our dog, he was having seizures and they were amazing with him, kept him comfortable and calm and we were able to stay with him. Gave him medication and he's doing much better now.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.