Banfield Pet Hospital® - Boynton Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Very disappointing and concerning experience. We brought our dog in for a vaccine and specifically asked for his teeth to be checked. Instead, he was taken away from us, which was already stressful for him and uncomfortable for us as owners.
A few minutes later, we were told the vaccine was done and that a blood test showed some inflammation, but the doctor, Tracy Scola, couldn’t even explain the cause. No real answers, no proper consultation.
An assistant later told us to come back in three weeks and didn't have any information about the dental check we requested. When we reviewed the visit summary online, it showed only a vaccine and a blood test. His teeth were never examined.
This is unacceptable. Our dog cannot tell us what happened, and after this experience, we simply cannot trust this clinic with his care.
EL
ernie Librizzi
Apr 22, 2026
5.0
Been going there for over 10 years and loved the care my dog received. They are friendly and always ready to help you.
MG
Michelle Guess
Mar 25, 2026
5.0
I had the pleasure of having VT, Alex assist with my fur baby's blood work and pedicure! What an articulate young man and Foxie loved him! And as always having Dr Toker as her DR was fantastic!
DL
Don’t Lie
Apr 27, 2024
1.0
Reallly really bad customer service, no hospitality, and no compassion what so ever. I called in and requested a consult to put my dog into sleep due to his illness and our family has decided to say good bye to him because we have no ability to continue any further treatment, it is heartbreaking to see him suffering every day. After the staff spoke to me over the phone and tell me to wait for couples minute that turned in to 25 minutes, then it automatically sent me to their mailbox to leave a msg without having anyone answering me.
I do not recommend this type of heartlessness business like this to any one.
MR
Mikki Rivas
Jan 27, 2017
5.0
I Love this team! Thank you for loving me back!
LUNA 🐾
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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