Petco

4.2
529 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Boca Raton Pet Store located at 9960 Glades Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9960 Glades Rd, Boca Raton, FL
33434, United States

Hours

Reviews

4.2
521 reviews
5 stars
328
4 stars
85
3 stars
36
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their helpfulness and knowledge about pet care.

Customer Service

There are mixed reviews regarding customer service, with some praising it while others reported rudeness and unprofessional behavior.

Grooming Issues

Several customers expressed dissatisfaction with the grooming services, citing poor experiences and unprofessional staff.

Store Cleanliness

Feedback on store cleanliness was negative, with multiple reports of unsanitary conditions and dirty environments.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and availability of specific items.
  • NM
    Nadezda Musatova
    Oct 4, 2025
    5.0
    Great selection of staff of cats , dogs and small animals.
  • BG
    Bethany Gordon
    Oct 4, 2025
    2.0
    The last THREE appointments I have had they rescheduled me last minute because the doctor at the clinic called out of work. This is spanning over like 2-3 weeks. Any other job and a person would be let go for such unprofessional behavior!
  • PS
    Patti Shipp
    Sep 23, 2025
    5.0
    Great always helpful and friendlyservice and knowledge.
  • BH
    Barbara Heller
    Sep 22, 2025
    5.0
    Jimmy is so great! And all of the staff is awesome! Thanks for your help guys! Love shopping at this location! Every time! Tscharna and Gio are also very kind!
  • GG
    gary g
    Sep 12, 2025
    2.0
    Went to get food for my daughter's snake ,,20 minutes wait for help ,but thats not the complaint. One person infront of me had a problem with the pos. The cashier was texting on the cell while helping the customer ,,she told the customer ,what you want me to do about it ,,while the cell was in her hand and the customer had to figure the problem out herself .name was alex.

Frequently Asked Questions About Petco

Does the Petco Boca Raton location have a vet hospital?

Yes, Petco Boca Raton has a full-service vet hospital.

Does Petco Boca Raton offer vaccinations?

Yes, Petco Boca Raton provides vaccinations.