Banfield Pet Hospital® - Boca Raton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I’ve been enrolled into a policy, believed to be an insurance!! No paper work given no T&C no enrolment signed paperwork!! A bloody nightmare.
No paperwork have been given to my acknowledgment
Taking legal advice !!
Be aware pls
MA
Michael Anthony
Dec 2, 2025
1.0
Showed up for a yearly dental plan this morning, was confirmed all last week, and months ago they scheduled it early because it said it was ok. Showed up and was told they have no idea what’s going on don’t know if it’s covered completely wasted my time. The manager there did nothing for me was rude said she was trying to help but did nothing. They basically took no accountability for their actions and completely wasted my time. Thanks Michelle
DT
Dominique Taudin
Nov 1, 2025
1.0
We used to go to both West Boca and St Andrews Blvd in Boca Raton depending on their availabilities. There is obviously a very poor coordination between the 2 locations. One saying the dental cleaning cannot be performed because the blood test was performed by the other hospital. Very disappointing. I consider cancelling my subscription.
KH
Karen Hosier
Oct 15, 2025
5.0
Excellent first experience with our pups! Place was super clean and the staff was incredibly friendly. Special thanks to Chloe and Dr. Hemphill for treating our pups with such care! We look forward to returning here!!
AM
andre marien
Sep 18, 2025
5.0
Staff was so friendly and doctor super helpful. place is nice and clean
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
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Certified March 01, 2026Yext Knowledge Graph
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