Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Aventura provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.6
311 reviews
5 stars
176
4 stars
18
3 stars
17
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while some customers praised the friendly and compassionate service, others reported rude and unhelpful interactions.
Service Quality
Many customers expressed dissatisfaction with the quality of veterinary care, citing misdiagnoses, lack of follow-up, and upselling of unnecessary services.
Appointment Management
Numerous reviews mentioned long wait times and issues with appointment scheduling, leading to frustration among pet owners.
Wellness Plan Concerns
Customers frequently criticized the wellness plan as being misleading, with many feeling it did not provide the promised value or coverage.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, highlighting effective treatments and caring staff.
- ERErica RomanDec 30, 20255.0Had our first visit yesterday for our newest fur baby and Dr. Jasmine Padilla was absolutely amazing! She answered all of our questions, she was very kind & compassionate. The young lady at the front desk was also very sweet. I am very happy I can bring my babies and feel comfortable with the treatment they receive.
- JCJoao Pedro Werneck de CastroDec 23, 20255.0Since 2012, Benfield Pet Hospital has been taking care of my pets. I routinely use the wellness plan to keep my dog and cats healthy. I recommend.
- LALaura AcevedoDec 19, 20251.0Beware of Jasmine Padilla “DMV MPH”. Worst veterinary doctor I’ve encountered. Came into the room 45 min late, did not know how to define my dogs condition, did not know what to do, did not know how to proceed. Came into the room and did not disinfect nor washed her hands and proceeded to pinch my dogs wound with extremely long nails. Did not correct nor apologize for her malpractice, stated there was nothing she could do and we had to leave. Absolutely worst service ever by this doctor and this company. Do not recommend.
- NGNicole GrangerOct 3, 20255.0Me and Wick had a couple great experience here at Banfield. I believe we have seen 3 different Vets here and all were very nice, didnt feel rushed, all showed concern for my cat as if it were theirs. front desk ladies were also very friendly. will definitely return in the future if Wick needs some more vet attention.
- LCLise ColetteOct 2, 20253.0My last visit was not as good as the last one. The doctor never called me or talk to me to let me know about Ella having low white blood cells. No one told me what to do to remedy the problem I had to Google it. Really...
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Aventura offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA tests for pets.
What are the operating hours for Banfield Pet Hospital in Aventura?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 17:00 PM. It is closed on certain holidays including December 24-25 and January 1.
Does Banfield Pet Hospital provide emergency care for pets?
No, Banfield does not provide emergency care. During hospital hours, they offer urgent care advice and referrals to emergency hospitals if needed. Outside of hospital hours, pet owners should contact their local emergency hospital.
Can I schedule an appointment online or through an app at Banfield Pet Hospital?
Yes, you can schedule appointments through the Banfield website or via their app, available on both iOS and Android platforms.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, nutrition and dental care consultations. It is a wellness plan that automatically renews annually and is not insurance but may offer discounts on treatments.
What appointment types does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for clients with Optimum Wellness Plans.
How can I get remote veterinary advice from Banfield?
Clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
Which nearby stores can I visit for pet supplies around Banfield Pet Hospital in Aventura?
Nearby you will find PetSmart offering pet grooming and pet store services, which is convenient for picking up your pet's supplies after a vet visit.
Are there coffee shops near Banfield Pet Hospital in Aventura where I can relax while waiting?
Yes, Allegro Coffee Company and WFM Coffee Bar are nearby coffee shops where you can enjoy a beverage while waiting for your pet's appointment.
What nearby attractions are there to visit before or after my visit to Banfield Pet Hospital in Aventura?
You can visit the Gulfstream Racetrack Park nearby, which offers a park and active lifestyle activities, making for a nice outing around your appointment.