Petco

4.4
1151 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Apopka Pet Store located at 2227 E. Semoran Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2227 E Semoran Blvd, Apopka, FL
32703, United States

Hours

Reviews

4.4
1,135 reviews
5 stars
771
4 stars
210
3 stars
63
2 stars
28
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Grooming Issues

Several customers reported negative experiences with grooming services, including mishandling of pets and unexpected charges.

Product Availability

Customers frequently noted issues with stock availability, particularly for specific pet food brands and items.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Many reviews mention that prices are perceived as high, with some customers expressing frustration over additional charges and the cost of services.
  • JU
    Jesica Underwood
    Dec 26, 2025
    1.0
    Nickolett the online order manger as she stated is very rude and short with people. She needs to learn customer service skills! I was early on picking up my order by 10 minutes and she chewed me out telling me that I am not allowed to come early. She cancelled my order despite having 2 bags of litter on the shelf 30min prior to my pickup time 😶 Stop telling customers what to do and not do.... I REALLY HOPE she treats the dogs better than people. Rude people suck!
  • CK
    Cortney Knox
    Dec 13, 2025
    5.0
    I’ve never had a bad experience at this Petco. Everyone is friendly from the time I walk in the door until I walk out. My Lab Foxy has been going there since I got her as a puppy almost 2 years ago. Everyone loves her and she loves them too. And she loves the free cookies. 🤣
  • SB
    Stephone Best
    Dec 5, 2025
    1.0
    Snakes are DEHYDRATED almost 0 humanity in enclosure Snakes are also overpriced with little to no knowledge
  • JG
    Jessica Gonzalez
    Nov 16, 2025
    2.0
    I would like to start off by saying my dogs haircut came out just fine. It was the service that Ariel provided that was more upsetting. She up charge me $25 without my permission. Then explain to me that it was better for my dog for whatever reason she decided. I told her I didn’t authorize that nor was it discussed with me. She then told me she would make a note in my account that I wouldn’t want that service again. Which wasn’t my point at all. I make decisions on what I want done for my dog. If something cost extra that needs to be discussed with me up front. I don’t appreciate the misleading, the extra charge, the lack of understanding, or the lack of desire to resolve the actual issue. I love my dog, but I don’t need to spend $100 to get her bathed and cut. She doesn’t need special accommodations. I left there uneased about the entire situation as she sat down and chit chatted with her coworker like nothing happened. I don’t even spend $100 on my own haircut or wash.
  • YR
    Yarilis Rivera
    Nov 10, 2025
    1.0
    Excelente servicio,en la vacunación, lo único malo es qué siempre tienen diferentes veterinarias! Y que las personas que ponen a preguntar los datos de la mascota de uno Y todo lo demás ellas no son las veterinaria Y actúan como si fueran ellas fui para las vacunas Y pase un mal rato con la que me atendió primero me pone a pesar a mi gatito con todo Y su bulto le dije no así no se pesa las otras veces que eh venido lo sacan me dijo que no que así se podía Y cuando me tocó el turno con la veterinaria ella vio a mi gatito Y me preguntó cuánto peso Y le dije Y me dijo llévalo a pesar otra vez Y le dije lo que paso Y estaba molesta, porqué ella sabe que los Animalitos no se pesa así hay que sacarlos del bulto. Y lo más malo es que no tienen personal bilingüe.

Frequently Asked Questions About Petco

Does the Petco Apopka location have a vet hospital?

No, Petco Apopka does not have a full-service vet hospital.

Does Petco Apopka offer vaccinations?

Yes, Petco Apopka provides vaccinations.