Petco

4.3
1000 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Altamonte Springs Pet Store located at 375 E. Altamonte Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
375 E Altamonte Dr, Altamonte Springs, FL
32701, United States

Hours

Reviews

4.3
993 reviews
5 stars
658
4 stars
185
3 stars
55
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Grooming Experience

While some customers had positive experiences with grooming, others reported issues with staff behavior and care during grooming sessions.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with pricing policies, leading some customers to consider alternatives.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Veterinary Services

Customers expressed concerns about the veterinary services, citing cramped conditions and lack of proper care during appointments.
  • SM
    sarah meowmeowL
    6 days ago
    5.0
    I love Petco. My local store has great employees, store is always clean and stocked.
  • HM
    Heber Moises
    Nov 16, 2025
    2.0
    The store and staff are ok but had a bad experience attempting to adopt a kitten, we went there with my kids, found a kitty we loved, filled out the form they require and they never got back to us. I called Tears of Orlando and they said the kitty had been adopted but that someone would look at our application and get back to us "right away".... It's been two weeks and adopted a cat elsewhere The store makes money out of pet adoption, they should make sure the Organizations they work with are not such a glaring disappointed.
  • EE
    Erin
    Oct 24, 2025
    5.0
    Brittany B. has been grooming my goldendoodle, for a while now and always does a great job! I feel completely comfortable leaving him with her. She’s caring and attentive — she even noticed an ear infection starting before I did. Highly recommend!
  • BH
    Barbara Holmes
    Oct 22, 2025
    5.0
    Staff are friendly and very helpful every time I come in. Recently, I had an issue with a storewide discount not being applied on the Petco app on the last day of the sale/discount. I called the store and they said the item should be included on the 20% off and that if I came into the store, they would make sure I got the discount. They also honored the lower price in the app too, which I really appreciated because pet foot is so expensive these days!
  • MW
    Mamie Woods
    Oct 16, 2025
    3.0
    I took Ziggy, my male yorkie to Petco for a routine bath. We had used Petco several times and I was pleased with the results. But, this last visit I was called by the veterinary hospital that they had Ziggy there because he had a cut on his tongue. Well, you can imagine my response! Mind you, Ziggy is a true Yorkie who thinks and acts like a big dog😊. They ended up giving him a antibiotic and inflammatory prescription. I noticed each time I’ve gone to that particular Petco the groomers are different. I will be forming a relationship with a consistent groomer who knows Ziggy’s personality. By the way Ziggy is fine🐶

Frequently Asked Questions About Petco

Does the Petco Altamonte Springs location have a vet hospital?

Yes, Petco Altamonte Springs has a full-service vet hospital.

Does Petco Altamonte Springs offer vaccinations?

Yes, Petco Altamonte Springs provides vaccinations.