Brand Certified
Banfield Pet Hospital
3.7(203 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
380 South State Road 434, Altamonte Springs, FL
32714, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(407) 786-7122
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Altamonte Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Banfield Pet Hospital
380 South State Road 434, Altamonte Springs, FL
32714, United States
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.7
203 reviews
5 stars
113
4 stars
23
3 stars
11
2 stars
9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the friendly staff while others report unprofessional behavior and poor communication.
Pricing Transparency
Many customers expressed concerns about high costs and lack of transparency in pricing, feeling that they were charged for unnecessary services.
Quality of Care
While some reviews highlight excellent care and compassion from veterinarians, others report dissatisfaction with diagnoses and treatment plans.
Appointment Management
Numerous customers experienced issues with appointment scheduling and management, including long wait times and last-minute cancellations.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report serious concerns and a lack of trust.
- SSSophiaFeb 22, 20265.0Dr Nuremberg is a rockstar and the staff is as well, literal angels to my pets. Thank you for the attention to detail and follow up and care you guys provide to my babies. With the current staff, I feel safe with my pets lives in their hands. I’ve been going here for 9 years with my 4 pets, and even when my one cat had to be euthanized elsewhere due to complex medical issues, they offered me different options to assist for affordability and they listened to my concerns. Thank you guys for all of the referrals to specialists and for all of your care!
- JJJeffrey Donahue (Jeff)Feb 19, 20265.0Every other place does terrible with my dog. This place cares.
- MSMichelle SoaresFeb 11, 20261.0Go somewhere else!!!! I scheduled an appointment almost a week in advance and took time off from work to take our new addition for their first vet appt. After waiting at the front desk for about 4 minutes without anyone greeting us, we finally got checked in. When they tried to take our dog and say since this is a drop off appt. we will call you when we are done. I corrected them and said no, it’s not a drop off, they checked to make sure I was not lying. When she saw I was correct, she had to go talk to the doc. To whom we have yet to even meet…..apparently the doctor was already at lunch and the only way to get my dog looked at was to leave him. We said no, we scheduled a regular appt. We were told there was nothing else that could be done even though I took time off work. What a waste of time!!!! They are not about the pets and treating them and helping them they are clearly about getting as many appointments as possible by doing all drop offs and racking in the money!!! I am glad the doctor got to eat, we wasted almost an hour and still do not have our dog taken care of. Would not suggest this vet. They may be reasonably priced, but you get what you pay for!!! Avoid this place!!! They do not care about anybody or anything except themselves and money!!!!!
- YRYudelquis RondaJan 27, 20265.0Son muy amables 💯 %
- SSStephJan 8, 20261.0Poorly managed and unprofessional office. Booked an appointment for 12:30. They called me at 12:10 to tell me theyre canceling the appointment because it was too close to the vets lunch time.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Altamonte Springs?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The hospital is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice or referrals to emergency hospitals. For emergencies outside of hospital hours, please contact your local emergency hospital.
What veterinary services are offered at Banfield Pet Hospital?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter surgeries, end-of-life care, microchipping, and DNA testing.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. They automatically renew annually and offer discounts on treatments not covered by the plan.
Can I get veterinary advice online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or via the Banfield app available on iOS and Android devices.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you attend with your pet, drop-off appointments where you leave your pet and are notified when ready, and virtual visits available for Optimum Wellness Plan clients.
What nearby pet-related stores can I visit when I come to Banfield Pet Hospital in Altamonte Springs?
Nearby pet stores include PetSmart, which offers pet services and training, making it convenient to shop for pet supplies or training after your veterinary visit.
Are there any nearby dining options close to Banfield Pet Hospital for a quick meal or smoothie?
Yes, Planet Smoothie is nearby offering healthy smoothies and snacks, and Papa John's Pizza provides convenient pizza options, ideal for grabbing a bite before or after your visit.
What other services can I find near Banfield Pet Hospital in Altamonte Springs?
Nearby you can find several beauty salons like SportClips and Patty Serna Salon, as well as retail stores such as T.J.Maxx. Additionally, there are automotive repair shops and pest control services available in the area.
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