While many customers praised the grooming quality and care provided by specific groomers, there were also complaints about inconsistent results and some poor experiences.
Staff Professionalism
Overall, the staff received positive feedback for being friendly, professional, and attentive to both pets and their owners.
Customer Experience
Customers appreciated the ease of scheduling appointments and the welcoming atmosphere, although some reported issues with communication and service delays.
Pet Comfort
Several reviews highlighted the staff's ability to make pets feel comfortable during grooming, though there were instances where pets were left feeling distressed.
JY
Joseph Yacyshyn
4 days ago
5.0
Very positive
VV
Valerie
Nov 4, 2025
5.0
My fur baby loves Jen, we all do. I completely trust Jen and I know when I leave that Mia is in caring, loving and dedicated hands. I can’t tell Mia she’s going to the “spa” to see Jen until we actually get there because she gets extremely excited knowing she’s seeing Jen. We have NEVER had any problems and you can see the love in Jen’s eyes. Mia actually jumps out of my arms to get to Jen. I can’t even imagine taking Mia somewhere else. If you want what we have for Mia, RUN and ask for Jen. You’ll never worry leaving your fur baby with her. Jen is professional, knowledgeable and caring! We all absolutely love her, especially Mia. I’d travel hours if I had to because I know the distance would be well worth the love, attention and caring given to Mia! Love your fur baby with the BEST….JEN!! ❤️🌹Thank you Jen❤️🌹
We love you!
LI
Linda Irizarry
Oct 18, 2025
4.0
Britt is wonderful! The only bad thing is the groomers have very loud conversations, laughing and behaving in very unprofessional ways. They fail to understand or care that dogs are stressed while there and the behavior sounds like being in a football game at touchdown. If it wasn't for that it would be a five star review. I have four dogs and visit quite often and it's always the same.
LG
Livvie G
Oct 5, 2025
5.0
Jessie always takes wonderful care of Yogi! Ever since he was a puppy, Yogi has been going to Petco for grooming. He is always excited to see her and he comes home happy! Yogi is a handful and loves attention but Jessie is amazing with him.
MG
Michelle Guiliante
Oct 5, 2025
5.0
We love our groomer, Britt! She does a wonderful job!
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Wilmington take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Wilmington do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the typical costs for dog grooming services at Petco Grooming in Wilmington?
The cost for dog grooming varies depending on the dog's size, coat type, and chosen services. It's best to contact Petco Wilmington for an estimated price before your appointment, which includes a consultation to discuss details and cost.
How long does a grooming appointment usually take at Petco Grooming Wilmington?
Grooming appointment times vary by dog size and requested services. An estimated completion time is provided at the start of the appointment. Many a la carte services take about 5 minutes. For faster service, an Express option is available for an additional $12.
Does Petco Grooming Wilmington offer nail trimming?
Yes, nail trimming is offered as an a la carte service or included in grooming packages for both cats and dogs.
What are the operating hours of Petco Grooming in Wilmington?
Petco Grooming is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
Where is Petco Grooming Wilmington located?
Petco Grooming is located at 4491 Kirkwood Hwy, Wilmington, DE 19808-5113, USA.
How can I make a grooming appointment at Petco Grooming Wilmington?
You can book a grooming appointment online via their reservation page at https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=2708 or call them at +1 302-636-0860.
What nearby veterinary services are available near Petco Grooming Wilmington?
Vetco Vaccination Clinic is nearby for veterinary and pet health services, providing convenient options for pet care along with grooming at Petco.
Are there other pet-related services close to Petco Grooming Wilmington?
Yes, there is a Petco pet store and dog trainer nearby, offering additional pet supplies and training services to complement your grooming visits.
What shopping or dining options are near Petco Grooming in Wilmington?
Nearby, you can visit Kohl's for department store shopping, Mission BBQ for dining, and Sephora for cosmetics and beauty supplies, allowing for a convenient shopping or dining trip when you visit Petco Grooming.
How might I combine a visit to Petco Grooming with other local health or wellness services?
The area near Petco Grooming includes several health providers such as Premier Physical Therapy & Sports Performance and various medical doctors, making it easy to coordinate pet grooming with your personal health appointments.