Banfield Pet Hospital

3.8
123 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Wilmington provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
3010 Brandywine Parkway, Wilmington, DE
19803, United States

Hours

Reviews

3.8
123 reviews
5 stars
72
4 stars
14
3 stars
2
2 stars
8
1 star
27
  • TC
    Tony Catalano
    3 days ago
    5.0
    I cannot say enough about Banfield. If I could give them a 6/5 I would. Being a corporate Pet Hospital I expected it to be well run and operate like a large facility but every time we took our dog there we felt like we were at a small private Vet Hospital. Everyone was friendly, outgoing, helpful and you could tell they loved what they did for a living. It wasn't just a job for the staff, it was a career helping animals. Dr. Hicks, Dr Graves and the entire staff at the Brandywine location are Amazing. They went above and beyond on more than one occasion and genuinely care about the pets they are seeing. When our dog being having issues, they were quick, responsive and did their best to help guide us through the tough time. I could not have asked for a better experience and would highly recommend Banfield Brandywine to anyone who is not sure where to go.
  • AS
    Angelic Suarez-Salcedo
    Nov 14, 2025
    1.0
    The one star is for my last visit. I brought my Georgie in last Saturday to address end of life concerns and options to keep him comfortable. Dr Graves completely dismissed my concerns, told me my dog looked great (mind you, he had almost two pound wt loss since last visit in September, labored breathing-Dr Graves asked for the muzzle to be removed because "he didn't like how he was breathing", decreased appetite, increased urination-he was in a diaper at the visit and Dr Graves asked why 🤦🏻‍♀️, fatigue, and new onset vomiting) and prescribed a two week course of lasix and cough meds for his CHF which I reluctantly agreed to. Fast forward 4hrs later, Georgie had collapsed with what appeared to be a seizure, had a similar episode at 4am and by 5am he took his last breath in my arms. I know there was no treatment/med to cure him but my main concern was to make sure he was comfortable and would not suffer otherwise I would have requested euthanasia. A little empathy, understanding, and reassurance would have been appreciated but I received none of that. I left almost feeling guilty for bringing him in as I was looked at like I just wanted to put my dog down. I will never bring another pet here because of this experience. I will give kudos to Dr Hicks for the wonderful care he provided to Georgie when he injured his leg in the spring and also for the initial diagnosis and treatment for CHF. He listened, was compassionate, and recommended reasonable treatments for Georgie.
  • WJ
    Wanda Jenkins
    Sep 15, 2025
    1.0
    My Smokey was hearing perfectly well until I was told the he had an ear infection. His ears was packed with Steroids and antibiotics and now he can't hear at all. I wonder what happened. That's why you get a 1 star.
  • GA
    Greek Certiphied Apparel
    Sep 10, 2025
    5.0
    Nice team!
  • SS
    Sarah Stoney
    Aug 16, 2025
    5.0
    Dr. Hicks and his staff are the best VET team we have ever had! They love our boys, Maverick and Goose, as much as we do! We always trust leaving them in their care ❤️🐾

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.