Banfield Pet Hospital® - Wilmington provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I cannot say enough about Banfield. If I could give them a 6/5 I would. Being a corporate Pet Hospital I expected it to be well run and operate like a large facility but every time we took our dog there we felt like we were at a small private Vet Hospital. Everyone was friendly, outgoing, helpful and you could tell they loved what they did for a living. It wasn't just a job for the staff, it was a career helping animals.
Dr. Hicks, Dr Graves and the entire staff at the Brandywine location are Amazing. They went above and beyond on more than one occasion and genuinely care about the pets they are seeing. When our dog being having issues, they were quick, responsive and did their best to help guide us through the tough time. I could not have asked for a better experience and would highly recommend Banfield Brandywine to anyone who is not sure where to go.
AS
Angelic Suarez-Salcedo
Nov 14, 2025
1.0
The one star is for my last visit. I brought my Georgie in last Saturday to address end of life concerns and options to keep him comfortable. Dr Graves completely dismissed my concerns, told me my dog looked great (mind you, he had almost two pound wt loss since last visit in September, labored breathing-Dr Graves asked for the muzzle to be removed because "he didn't like how he was breathing", decreased appetite, increased urination-he was in a diaper at the visit and Dr Graves asked why 🤦🏻♀️, fatigue, and new onset vomiting) and prescribed a two week course of lasix and cough meds for his CHF which I reluctantly agreed to. Fast forward 4hrs later, Georgie had collapsed with what appeared to be a seizure, had a similar episode at 4am and by 5am he took his last breath in my arms. I know there was no treatment/med to cure him but my main concern was to make sure he was comfortable and would not suffer otherwise I would have requested euthanasia. A little empathy, understanding, and reassurance would have been appreciated but I received none of that. I left almost feeling guilty for bringing him in as I was looked at like I just wanted to put my dog down. I will never bring another pet here because of this experience. I will give kudos to Dr Hicks for the wonderful care he provided to Georgie when he injured his leg in the spring and also for the initial diagnosis and treatment for CHF. He listened, was compassionate, and recommended reasonable treatments for Georgie.
WJ
Wanda Jenkins
Sep 15, 2025
1.0
My Smokey was hearing perfectly well until I was told the he had an ear infection. His ears was packed with Steroids and antibiotics and now he can't hear at all. I wonder what happened. That's why you get a 1 star.
GA
Greek Certiphied Apparel
Sep 10, 2025
5.0
Nice team!
SS
Sarah Stoney
Aug 16, 2025
5.0
Dr. Hicks and his staff are the best VET team we have ever had! They love our boys, Maverick and Goose, as much as we do! We always trust leaving them in their care ❤️🐾
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Wilmington offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental and surgical care, spay/neuter, microchipping, DNA testing, and end-of-life care.
What are the operating hours of Banfield Pet Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals if needed. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can get 24/7 remote general pet care advice and triage support from veterinarians through Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans include annual preventive care like head-to-tail exams, vaccines, early diagnostics, nutritional consultations, dental care, and more, with automatic annual renewal unless paid in full.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or pay in full upfront to better manage expenses.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and are contacted when ready, and Virtual Visits for Optimum Wellness Plan members.
What nearby pet-related stores are close to Banfield Pet Hospital in Wilmington?
Nearby pet-related places include Forgotten Cats - Brandywine Adoption Center and PetSmart, which offer pet services and supplies convenient for pet owners visiting Banfield.
Are there dining options near Banfield Pet Hospital for visitors?
Yes, nearby restaurants include Moe's Southwest Grill - Wilmington, Pizza Hut Express, Red Robin Gourmet Burgers, and Starbucks, allowing visitors to grab a meal or coffee before or after their pet's appointment.
What nearby stores offer home goods and furniture near Banfield Pet Hospital?
Stores near Banfield for home goods and furniture shopping include Lowe's Home Improvement, Ashley Furniture Home Store, Kirkland's, Bob’s Discount Furniture and Mattress Store, and Johnny Janosik World of Furniture.