Petco

4.4
555 reviews

About

Pet StorePet supply store
Visit your Rehoboth Beach Pet Store located at 18578 Coastal Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
18578 Coastal Hwy 12, Rehoboth Beach, DE
19971-6154, United States

Hours

Reviews

4.5
536 reviews
5 stars
380
4 stars
90
3 stars
25
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their knowledge and willingness to assist.

Grooming Services

Grooming services received positive feedback, with specific mentions of staff going above and beyond to care for pets.

Product Availability

Customers appreciated the wide selection of products available, although some reported issues with online order fulfillment and stock availability.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff interactions and poor customer service in certain situations.

Store Environment

The store was frequently described as clean, well-stocked, and easy to navigate, contributing to a pleasant shopping experience.
  • CJ
    Carole James
    3 days ago
    5.0
    Petco on Coastal Highway in Rehoboth Delaware has the best staff!! They are patient, knowledgeable, and truly concerned with making your visit to the store a positive experience.
  • SL
    Susan Landgraf
    6 days ago
    1.0
    The quality of the meal worms you sell has gone down. You used to sell a decent size meal worm, but the ones I bought this week are just very small. I have a hard time finding them in the container....and the new container is very difficult to open.
  • KH
    Kate Holmberg
    Nov 11, 2025
    5.0
    I use the grooming service on a regular basis. Kiersten is my dog's groomer and she is the best! My dog is very high strung and Kiersten is great with her and my dog is groomed to perfection! Thank you Kierstinnsnd owtco ( my dogs favorite store)!
  • DL
    Dante Longwood
    Nov 4, 2025
    1.0
    One of the managers there named Sheryl makes false calls to animal services about people’s pets. She also harasses people as well. Would not take my pet anywhere near this place!
  • BH
    Bill Hoernlein
    Oct 23, 2025
    1.0
    Received a response from Petco. They thanked for the review, but did not offer any discount on next purchase. Very disappointed. Placed an online order to get 10% discount. Received an email that it was ready for pick up. I went to store, order was classified as cancelled by customer. I did not cancel the order. It was determined that it was not stocked, so it was cancelled. No email was sent. I decided to pickup a bag of higher weight at store. I asked if I could get the 10% discount that I was entitled for the previous online order. Associate said that I would have to order via website and wait 20 minutes for it to process. Since I was short on time, I just purchased at full price and left.

Frequently Asked Questions About Petco

Does the Petco Rehoboth Beach location have a vet hospital?

No, Petco Rehoboth Beach does not have a full-service vet hospital.

Does Petco Rehoboth Beach offer vaccinations?

Yes, Petco Rehoboth Beach provides vaccinations.