Petco

4.3
1051 reviews

About

Pet StorePet supply store
Visit your Newark Pet Store located at 200 Center Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
200 Center Blvd, Newark, DE
19702, United States

Hours

Reviews

4.3
1,040 reviews
5 stars
615
4 stars
239
3 stars
91
2 stars
28
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of knowledge.

Grooming Services

Grooming experiences vary significantly; some customers report excellent service, while others express dissatisfaction with the quality of grooming.

Cleanliness and Stock

The store's cleanliness is inconsistent, with some reviews noting a dirty environment and low inventory levels, leading to customer frustration.

Product Quality

Customers have reported issues with the quality of certain products, particularly fish and pet food, leading to disappointment and loss of trust.

Staff Knowledge

Staff knowledge is inconsistent; while some employees are knowledgeable and helpful, others lack basic information about pet care and products.
  • ED
    Erin Daly
    Nov 8, 2025
    1.0
    I bought an African dwarf frog today and it was with other fish and said it was community . So did the other fish in the other tanks that were the ones I hade at home. With in hours of having it in my tank my other fish ate it. The guy that gave me the fish didn’t tell me it would be eaten by other fish so I did not expect this. I am very disappointed.
  • DG
    Danielle Garrison
    Nov 1, 2025
    5.0
    Came into today to get my dogs vaccinations and was immediately greeted by the lady at the front which was so refreshing. Saying welcome to Petco. She told me where I needed to go in the back for Vetco.. after I was done I had some questions about dog food which I believe her name was Jillian.. answered all of my questions and even taught me about the different ingredients in dog food which I didn’t know.. and then the dog trainer when I was walking out today.. the way he greeted my baby and she just fell in love him (she doesn’t just go to everybody) I highly recommend this store. The love they show for animals is amazing. Thank you guys!!
  • VC
    Victoria Coyle
    Nov 1, 2025
    5.0
    I went into this Petco to find some new treats for my picky pittie and the employee, Jillian, was able to find me some awesome new items to try! She was very kind, knowledgeable, and patient with me as I asked a million questions! The new lamb chop stuffie was a big hit as well! Thanks Jillian! I’ll be sure to come in with “that baby of mine” next time! 🥰
  • CD
    Chris Danese
    Nov 1, 2025
    1.0
    Dirty, inventory is always low, sold out, understaffed, staff cant answer basic questions, 3 employees working on a sat afternoon. Groomer, cashier, dog trainer and not one person to help customers on the floor. Myself and other customers, left carts without checking out. Order on Amazon.
  • JB
    Jarvis Banks
    Oct 30, 2025
    1.0
    I had your store manager custom order a lionfish. It was never in the store tank. Brought it home and put in my quarantine tank and found dead the following day. Also ordered a snowflake eel and valentini puffer which came in the following day. The puffer looked so bad, I wouldn’t pay for it. Store wouldn’t honor the price listed on the website. The cashier actually said “I don’t know why that’s on the site because you can’t order!” Definitely my last fish purchase!!!

Frequently Asked Questions About Petco

Does the Petco Christiana location have a vet hospital?

No, Petco Christiana does not have a full-service vet hospital.

Does Petco Christiana offer vaccinations?

Yes, Petco Christiana provides vaccinations.