Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Christiana provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.8
228 reviews
5 stars
132
4 stars
30
3 stars
9
2 stars
8
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for their compassion, professionalism, and attentiveness to pets' needs.
Communication Issues
Numerous reviews highlighted difficulties in reaching the clinic by phone, scheduling appointments, and receiving timely updates.
Service Plan Concerns
Several customers expressed dissatisfaction with the pricing and perceived value of the wellness plan, feeling it was inflexible and costly.
Care Quality
While some customers reported positive experiences with pet care, others noted serious oversights and misdiagnoses that led to frustration.
Appointment Availability
Customers frequently mentioned long wait times for appointments and issues with drop-off services, leading to dissatisfaction.
- KKKim & john KNov 15, 20254.0Have never had a problem with them , until 1 time , I left a paper with them to be filled out for my dog, When it was time for me to get it , The girl who took it SEEMED to not remember me giving it her, And it could not be found, When pressed about it they said I made young girl cry, When all I wanted them to do was take accountability for loosing it , Which they would not admit, , It's like place keep saying it's not lost it's misplaced, , It's there way of not not saying they lost it, Taking accountability, , Other than that 1 time I have not had a problem , I will just never leave another paper lol
- JPJacqueline PateOct 30, 20255.0I've never had a dog before and just knowing that the Banfield PET Hospital and staff are there makes my stress a little bit lighter. I'm learning how to be a good doggy mommy for sweet Zoey.
- PCPeter CiamariconeOct 29, 20251.0Would not take a pet rat here. Gave my dog a clean bill of health and when I picked him up there was a huge tumor on his leg that they missed. Left here..will never come back. Mats corporation is trying to take over to many vets in Delaware so they corner the market.
- YMYvette Montague-HainesOct 23, 20253.0I have the Banfield Pet Plan and pay approximately $65/month. I purchased the plan immediately after I adopted my dog since it seemed like a great plan and all office visits are free. I live in lower Delaware and the closest Banfield is an hour away. Recently I called to schedule a sick visit for my dog for an ear infection. I was told I would have to drop my pet off at a certain time and return to pick him up later. I opted to take my pet to the nearest vet for treatment . I'm questioning whether I should continue with the plan!
- EDEmy DOct 1, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Banfield Hospital at Christiana on Churchmans Road with my 2-month-old Biewer Yorkie, Zengi. From the moment we arrived, Heather Sebastian’s team showed incredible professionalism and genuine compassion. Special thanks to Alex and Joy for processing my refund so quickly and making everything stress free. I’m also deeply grateful to veterinary providers Dr. Casula and Dr. Bollag for their attentive and gentle care with our little Zengi, she was truly in the best hands. The entire staff went above and beyond, and I couldn’t be happier with the level of care and kindness we received. Highly recommend this Banfield location for anyone seeking exceptional veterinary service!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered at Banfield Pet Hospital in Christiana?
Banfield Pet Hospital in Christiana offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Newark, DE?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 3:00 PM, and Sunday from 8:00 AM to 3:00 PM. It is closed on certain holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support through Vet Chat on the Banfield app.
What is included in Banfield’s Optimum Wellness Plans?
The plans offer annual preventive care including head-to-tail exams, vaccines, early screening, nutrition consultations, dental care, and provide discounts on treatments.
How do payment plans work for the Optimum Wellness Plans at Banfield?
You can spread the cost over 12 months with automatic bank or credit card payments, or pay in full at enrollment.
Are appointments required at Banfield Pet Hospital in Christiana?
Yes, appointments are required for visits. Options include in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan members.
Can you tell me about nearby places that might interest Banfield customers in Christiana?
Nearby is the Forgotten CATS Christiana Adoption Center, a great place to adopt a pet or learn about animal welfare.
Where can I find pet supplies near Banfield Pet Hospital in Newark?
PetSmart, located nearby, offers a variety of pet products and services, making it convenient for pet owners to shop before or after vet visits.
Are there any dining options near Banfield Pet Hospital for visitors?
Yes, Indian Hut Delaware is a nearby restaurant where visitors can enjoy a meal while visiting the area.