Business Details
About
VeterinarianAnimal Hospital
Visit your Middletown Vetco Total Care located at 693 Middletown Warwick Road . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
693 Middletown Warwick Rd, Middletown, DE
19709, United States
Hours
Reviews
4.7
183 reviews
5 stars
160
4 stars
8
3 stars
4
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, caring, and knowledgeable, with many specific mentions of individual team members who provided excellent service.
Service Efficiency
Many reviews highlighted the quick and efficient service, including same-day appointments and minimal wait times, contributing to a positive overall experience.
Communication
While most customers appreciated the clear communication regarding treatment options and costs, some expressed dissatisfaction with the lack of follow-up and clarity during their visits.
Pricing
The pricing was generally viewed as reasonable and affordable, with several customers noting the transparency in costs before services were rendered.
Mixed Experiences
A few customers reported negative experiences, particularly regarding miscommunication or dissatisfaction with specific treatments, indicating room for improvement in service consistency.
- NDniesha davenport3 days ago1.0Terrible experience for our first visit. Dr Laxminarayana Devireddy first did not come in the room, he had the staff bring our 3month old puppy to the back for a checkup I presume then the staff brought back our puppy into the room and said the doctor will be in soon. Dr came in said any questions like what?! Yes we are concerned about her blatter she's going freq abt every 20mins even in the house, his response was she's a puppy. Um ok well I have other dogs so I'm still a little concerned then I move on to her scratching.. his response was any fleas I responded no but her mother has really bad allergies. Dr response was ok just wash her in dawn soap anything else? Me and my husband just looks dumbfounded, well no bc we are clearly bothering you. Not once did he offer any insight knowledge nothing!!! After the doctor leaves the staff says ok you can go to front to checkout. I say well I thought we were going to get her setup for heartworm flea and tick medicine unless she's too young, mind you the doctor didn't offer any options. Then I notice on the paper work visit summary for ears it was says discharge and had discussion. That was a bold face lie! Nothing was discussed with us. If you book a visit here think again esp if the dr Laxminarayana Devireddy is listed. He is terrible and seems like he hates his job. Do not recommend. My other dog goes to redlion but I guess this happens when you go cheap.
- LLLaysha LanaeNov 17, 20255.0Had an excellent experience yesterday at this location since our MD clinic is closed on Sunday’s . I called and was immediately able to get a same day appointment with no hassle after explaining his symptoms. Each person from the front desk, vet tech, and vet were all extremely welcoming, thorough, and attentive. The only down side is that we traveled over an hour but it was well worth it. Thank you to the team that treated my Shadow! Additionally, the Petco cashier was very friendly and engaging with Shadow. From the moment we walked in until we left everyone was great!
- AHANNIE HUGGARDNov 10, 20255.0Always able to get an appointment when needed. The Receptionist is top notch. She loves all animals and it shows. The Veterinarian and Vet Tech was very good with my old girl Dottie. The whole Vetco Team is great.
- CCChristopher CastroNov 4, 20255.0Vetco was awesome I would recommend to anybody even in the Wilmington area. Staff couldnt have been nicer and more helpful! Tracey at the front desk was a plaeasure and the vets did a grear job of getting us in and out and our pet got great care.
- TATrae AléciaOct 30, 20255.0Excellent staff, hospitable, animal lovers and pleasant waiting experience. Clean environment and fast and efficient service! I loved that before prescriptions and suggested treatment plans, they discuss with you your financial and treatment options. Very helpful in budgeting for an impromptu visit. They have same and next day appointments. Ahhhhmazing experience overall!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital provide?
Vetco Total Care offers comprehensive pet care services including wellness exams, vaccinations, dental care, surgery, and emergency care.
Where is Vetco Total Care Animal Hospital located?
It is located at 693 Middletown Warwick Rd, Middletown, DE 19709, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM, Wednesday from 8:00 AM to 2:00 PM, and Sunday from 8:00 AM to 5:00 PM.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can book an appointment online via their reservation URL or use the Petco app for scheduling.
Does Vetco Total Care Animal Hospital have wheelchair accessible facilities?
Yes, the hospital has a wheelchair accessible entrance and restroom, although seating is not wheelchair accessible.
Is Vetco Total Care Animal Hospital open for walk-in visits?
Yes, you can walk in with your pet for a free healthy weight and microchip check.
Which nearby places can I visit before or after my appointment at Vetco Total Care?
Nearby you can visit Petco for pet products and training, Michaels Stores for arts and crafts, or Chipotle Mexican Grill for a quick meal.
Where can I find pet supplies near Vetco Total Care Animal Hospital?
Petco and Vetco Vaccination Clinic are nearby and offer pet supplies and services.
Are there dining options near Vetco Total Care Animal Hospital?
Yes, nearby dining options include Chipotle Mexican Grill, Panda Express, and other local restaurants.
What other conveniences are close to Vetco Total Care Animal Hospital?
Nearby conveniences include UPS Access Point for shipping, Wells Fargo ATM and WSFS ATM for banking, and Hair Cuttery for salon services.