Visit your Dover Pet Store located at 1574 N Dupont Hwy Ste 300 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported rude behavior and long wait times for assistance.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor handling of pets and unsatisfactory results.
Product Availability
Customers noted issues with product availability and quality, particularly regarding live food for pets, with some reporting dead or unhealthy items.
Training Services
Training sessions with staff, particularly with trainer Crystal, received high praise for effectiveness and customer satisfaction.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
KJ
Kissayah J
Nov 11, 2025
5.0
Crystal the trainer is awesome, taught my dog some really good things and taught me how to teach him as well. Also Aaron was helpful at check out. There was another staff member I think her name was Dana, extremely friendly and helpful. A very friendly crew!
KL
Kirsten Lopez
Nov 9, 2025
5.0
The young lady that assisted me with sizing and properly frying my new dogs harness was amazing I only wish o knew her name. Hound blonde haired young lady. At the Dover de store
SP
Stephanie Porter
Nov 8, 2025
5.0
I usually give my two labs a bath every 3 months. What a mess it made!
Decided to give Petco a try. Well, my experience was the best ever! All the staff were friendly and helpful. Molly gave both my Labs their grooming and I cannot say enough about how beautiful they both looked and smelled! Thank you Molly, you went above and beyond taking care of Nibbles and Nova. I just hope they werenโt too much to handle. Thank you again , will definitely be making another appointment with you!
CR
chris rossi
Nov 5, 2025
1.0
There knowledgeable on their reptiles is from the 90s recommended 40 gallon tank is suffice for adult bearded dragon its not. Then I went back cuz I thought they would have decent feeder insects for my tarantula and bearded dragons and 89% insects were dead and then the lady proceeded to tell me im in the wrong for not having a pet license for my spider guess what I got a voicemail from the department of ag who's in charge of that guess what you dont then proceeded to get mad when I told the facts. Will probably refrain from ever going back until they hire smart people not ones who are miserable while they get to work with pets which is an honor.
MM
Mercy Mayhem
Nov 3, 2025
1.0
Just had the most disappointing experience at this location. My daughter wanted 3 goldfish. We were informed that she was not allowed to sell us three .49ยข goldfish because "Some " species grow to be 16 inches long In a pond
She had purple hair and face jewelry, the laziest attitude and worst customer service.
No matter I went out to PetSmart and guess what told them the same thing and they sold us the gold fish we have a 15 gallon tank
PetSmart said thank Petco for the new customer we had a great laugh ๐ ๐ ๐
Does the Petco Dover location have a vet hospital?
Yes, Petco Dover has a full-service vet hospital.
Does Petco Dover offer vaccinations?
Yes, Petco Dover provides vaccinations.
Does Petco Dover offer curbside pickup?
Yes, curbside pickup is available at Petco Dover. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Dover Petco?
Hamster and guinea pig prices vary by location. Call your Dover Petco at 3027472292 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Dover sell dogs?
No, Dover Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Dover?
Petco is located at 1574 N Dupont Hwy Ste 300, Dover, DE 19901-2215.
What are the operating hours for Petco Dover?
Petco Dover is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco Dover have a veterinary hospital?
Yes, Petco Dover features a full-service vet hospital for your pet's health needs.
Can I get my pets vaccinated at Petco Dover?
Yes, Petco Dover provides vaccination services for pets.
Is curbside pickup available at Petco Dover?
Yes, curbside pickup is available for eligible products at Petco Dover.
Does Petco Dover sell dogs or cats?
No, Petco Dover does not sell dogs or cats, but partners with local animal welfare organizations for adoption opportunities through the Petco Love program.
What payment methods are accepted at Petco Dover?
Petco Dover accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are pets grooming services available at or near Petco Dover?
Yes, grooming services are available at Petco Dover and nearby locations like Vetco Vaccination Clinic and another Petco groomer.
What nearby stores can I visit along with Petco Dover?
Nearby stores include Carter's for children's clothing, Shoe Carnival for shoes and accessories, and Ross Dress for Less for women's clothing and department store items.
Are there dining options close to Petco Dover?
Yes, dining options near Petco Dover include Outback Steakhouse and Bob Evans, both offering American-style meals.