Delmarva Animal Emergency Center

4.1
572 reviews

About

Veterinary PharmacyVeterinarianEmergency Veterinarian ServiceAnimal Hospital
Delmarva Animal Emergency Center is a full-service animal hospital and welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our doctors have years of experience treating serious conditions and offering regular pet wellness care. Beyond first-rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the waiting room and look forward to meeting our Dover veterinarian.

Location

Delmarva Animal Emergency Center
1482 East Lebanon Road, Dover, DE
19901, United States

Hours

Reviews

4.1
572 reviews
5 stars
380
4 stars
55
3 stars
26
2 stars
21
1 star
90

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.

Long Wait Times

Numerous reviews highlighted excessive wait times, with some customers expressing frustration over delays in receiving care for their pets.

Communication Issues

Several customers reported poor communication from the staff regarding treatment options and costs, leading to feelings of being rushed or misinformed.

Mixed Experiences

While some customers had positive experiences with effective treatment and care, others reported serious concerns about misdiagnoses and lack of proper care.

Emergency Services

The facility is noted for being one of the few emergency options available, which some customers appreciated despite the challenges faced.
  • JA
    Janice Armstrong
    1 day ago
    5.0
    I can not stress enough how grateful I am for the caring staff. My puppy had parvo and they took such good care of him. They kept me updated every couple of hours throughout the evening and first thing in the morning. I hope I never need emergency pet care again, but if I do I would definitely go back here. They're wonderful.
  • RH
    Ronald Hagan
    1 day ago
    5.0
    If more than 5 stars were possible I’d be giving them! We can can’t thank Dr. Hunt and the Staff of DAEC enough. We took our 7 year old GSD in at 10:15 pm Friday night after she suddenly began having difficulty breathing and became very lethargic. We called ahead to let them know we were coming and from the time we walked in the door they were on it. One of the female Techs came from the back and took her from my arms (she’s a 92lb full grown GSD) and carried her into the treatment area where they began assessing and treating her. Another Tech came and asked us some question to help them continue their care. Less than a half hour later Dr. Hunt came to us and explained everything that that was going on, what they had done, what he expected the problem was, and what our options were (a mass on her spleen, which we were not aware of, appeared to have burst and was causing abdominal bleeding). We had a difficult choice to make and Dr. Hunt and the team were not only informative but caring and compassionate. While the odds were not in favor of a positive outcome we opted for the emergency surgery to give our girl the best chance. At 3:30am Dr. Hunt let us know the surgery had gone well, the tumor and her spleen had been removed, the bleeding had been stoped and she had done well. I’m happy to say less than 48 hours later we have our girl back home, resting and recovering. She’s not out of the woods yet as there is a high probability the tumor was cancerous but, at least we have more time with our girl, whether it’s another couple weeks or several years. Thank you again to everyone at DAEC. You are incredible!!!
  • CR
    Christina Reeder
    Nov 9, 2025
    1.0
    Stopped in a Sunday because my dogs eye is infected. We waited one hour in the main lobby and over an hour in the back! ZERO updates! ZERO communication! When I asked for an update I was told they had NO IDEA because an emergency came in. Had they communicated that we could have left and went somewhere else! My dog needed about 30 second exam and an antibiotic drop! It’s totally ridiculous! We had to walk out without being seen because my girl was tired of waiting and became very anxious! 2 hours TOTALLY wasted! Don’t go here unless you have NO OTHER OPTION!!!!
  • TL
    Tina Ling
    Nov 6, 2025
    5.0
    This is an ER so the wait is long. However, the staff are friendly and professional. My elderly kitty was really ill and they ended up keeping her for the weekend for I.V. hydration and observation. I received at least 1 text every day with an update on her care. Every vet, tech, assistant I spoke to commented on her friendliness, soft fur, and cuddliness which tells me they care and we're giving her attention. I would definitely recommend this place for emergency care and would bring my kitty back here again (I hope it doesn't come to that).
  • DJ
    David Jump
    Oct 24, 2025
    1.0
    My cat started having breathing problems, so I took him to Delmarva animal emergency hospital. The tech took him back to be examined by the vet. She came back and suggested putting him to sleep. She then presented me with an estimate for services, which was much more than I could afford. I got the impression that this outfit is more concerned with profit than caring for animals. Moreover the tech had a very combative and condescending attitude. She was very off putting. I also got the impression that they employ the B team. Unfortunately my cat passed away. These people seemed completely unconcerned for his welfare. The state should investigate them

Frequently Asked Questions About Delmarva Animal Emergency Center

What types of services does Delmarva Animal Emergency Center provide?

Delmarva Animal Emergency Center offers emergency treatment as well as routine medical, surgical, and dental care for pets, including hospitalization services.

What are the operating hours of Delmarva Animal Emergency Center?

The center is open 24 hours on Friday, Saturday, and Sunday. From Monday to Thursday, it operates overnight from 6 PM to 8 AM the next day.