Unleashed by Petco

4.2
229 reviews

About

Pet Store
Visit your Washington Pet Store located at 1550 7th Street Nw for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
1550 7th St NW, Washington, DC
20001, United States

Hours

Reviews

4.2
223 reviews
5 stars
134
4 stars
46
3 stars
16
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.

Customer Service

Overall customer service received mixed reviews, with some customers highlighting excellent service while others reported unprofessional behavior and poor communication.

Store Hours

Numerous complaints were made about inaccurate store hours, with customers frequently finding the store closed during posted hours.

Product Availability

Customers expressed frustration over limited stock and selection, particularly for specific pet food brands and supplies.

Self-Wash Stations

The self-wash stations were noted as a convenient feature, but many customers reported issues with availability, cleanliness, and pricing.
  • DH
    Denise Hunter-El
    Nov 7, 2025
    5.0
    Excellent staff
  • SL
    Stefon Lindsey
    Nov 3, 2025
    5.0
    Excellent customer service
  • GB
    Gerry Burnett
    Oct 24, 2025
    5.0
    This is the best staff in the WORLD! Very knowledgeable and friendly!
  • JA
    Jamilah Amal
    Aug 18, 2025
    5.0
    Took my puppy in for a bath and the staff was really friendly and helpful The ambiance was peaceful Will be back again soon
  • RH
    Renita Harrison
    Aug 18, 2025
    1.0
    Oh no. I’m so disappointed. I’m dashing and upon my entry to the store. 2 black females and and black male that was at the register were present. The two females are talking loudly and begin to talk about me. They burst into laughter the female wearing glasses and has a bob length braids got even louder trying to drag the other associate into the convo. Not really mad about HATERS but they never once said hello and or tried to ask me if I needed help. She at one point asked the male associate if that was his type again I was in the store searching for things and only received help from Maurice. Now I have more items to pick up so I’m going back and forth because there are no bags and the items are too large to take with both my hands, and when I came back in for The final time she said to me, oh you decided to come back in and get the other bag. I told her that the app only allows me to do one thing at a time so I And she said we don’t have nobody by that name we only have this So it’s not here with a very condescending tone and unprofessional so go figure she got a attitude with me because I heard was she and the other associate were saying when I first came in the store.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Shaw location have a vet hospital?

No, Petco Shaw does not have a full-service vet hospital.

Does Petco Shaw offer vaccinations?

No, Petco Shaw does not provide vaccinations.