Business Details
About
Pet supply store
Visit your Washington Pet Store located at 1503 New York Ave Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
496 reviews
5 stars
326
4 stars
79
3 stars
36
2 stars7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior, particularly in the grooming department.
Grooming Issues
Numerous reviews highlighted significant dissatisfaction with grooming services, including poor execution of grooming requests, long wait times, and unprofessional staff behavior.
Store Environment
The store layout received mixed reviews, with some customers appreciating the cleanliness and organization, while others found it disorganized and difficult to navigate.
Product Availability
Customers generally noted a good selection of products, but some expressed frustration over limited animal options and issues with expired items.
Management Concerns
Several reviews pointed to poor management practices, including inconsistent policies regarding appointments and a lack of responsiveness to customer complaints.
- MPMarcus PalmoreOct 13, 20255.0My recent visits to Petco New York Avenue have been nothing but outstanding. From the courteous knowledgeable staff members to the cashier, have exceeded all expectations. It’s funny, but my initial visit to Petco was to pixk-up and online order for the 9 gallon Fluvall tank. I am simply fascinated with the style, size, and efficiency of this tank. My most recent visit was to pick up a dew items for a beautiful tan, brown and white Tabby Kitten. So without question, I look forward to many more visits to my neighborhood New York Avenue Petco! Keep up the good work.
- EUEdgar UmanzorOct 2, 20251.0There is few people that should not be working on customer service, went with my nephew 7yo and nice 3yo, they were extremely excited about to get some fish, when a worker showed up, I ask him politely if we can choose the fish or is randomly selected, he answer in front of the kids , THEY ARE NOT PETS , with a bad attitude, i never let nobody disrespect me but in this case didn’t said anything just because the kids,… plz people if u dont like your job get a job you like,…
- IMitsjust meSep 20, 20253.0Not a big selection of animals
- AAadonay91Sep 17, 20255.0Don’t remember there names but the two ladies who helped me today for a grooming and buying toys were the best. Made me and my dog feel comfortable and welcomed
- ALAlphonso LrwisSep 3, 20255.0I had a wonderful assistance with the employees at the store. The employees were very polite and helpful.
Frequently Asked Questions About Petco
Does the Petco Ivy City location have a vet hospital?
No, Petco Ivy City does not have a full-service vet hospital.
Does Petco Ivy City offer vaccinations?
No, Petco Ivy City does not provide vaccinations.
Does Petco Ivy City offer curbside pickup?
Yes, curbside pickup is available at Petco Ivy City. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ivy City Petco?
Hamster and guinea pig prices vary by location. Call your Ivy City Petco at 2027774390 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ivy City sell dogs?
No, Ivy City Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Ivy City offer for pet care?
Petco Ivy City offers premium pet foods, expert training, vaccination services, grooming, and a variety of pet supplies to support your pet's health and happiness.
Does Petco Ivy City have a full-service veterinary hospital?
No, Petco Ivy City does not have a full-service veterinary hospital.
Are vaccinations available at Petco Ivy City?
No, vaccination services are not provided at Petco Ivy City.
Is curbside pickup available at Petco Ivy City?
Yes, curbside pickup is available for products eligible for store pickup at Petco Ivy City.
Can I purchase dogs or cats at Petco Ivy City?
No, Petco Ivy City does not sell dogs or cats. However, through the Petco Love program combined with local animal welfare organizations, you can meet dogs and cats available for adoption at this store.
What are the operating hours of Petco Ivy City?
Petco Ivy City is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Petco Ivy City offer same-day delivery services?
Yes, same-day delivery service is available at Petco Ivy City.
Where is Petco Ivy City located?
Petco Ivy City is located at 1503 New York Ave NE, Washington, DC 20002-1744, USA.
Are there any nearby restaurants where I can grab a meal after visiting Petco Ivy City?
Yes, nearby you can find Naked Lunch, a vegetarian and fast food restaurant, Pidzza, known for pizza, New Bakery which offers desserts, and Miza, a Mediterranean restaurant, perfect for a meal after your visit to Petco.
What nearby places can help me with parking or public transportation when visiting Petco Ivy City?
You can use One Parking for parking facilities nearby. Additionally, Bank of America ATM and LibertyX Bitcoin ATM are close by for your convenience.
Are there other pet services or health and wellness options near Petco Ivy City?
Yes, there are other pet-related services like another Petco pet store and groomer nearby. For health and wellness, Bikram Hot Yoga & Cryotherapy Ivy City and Planet Fitness gyms are close by.