Petco

4.3
504 reviews

About

Pet StorePet supply storePetco
Visit your Washington Pet Store located at 1503 New York Ave Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1503 New York Ave NE, Washington, DC
20002-1744, United States

Hours

Reviews

4.3
501 reviews
5 stars
329
4 stars
80
3 stars
37
2 stars
7
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and lack of professionalism.

Grooming Issues

Numerous reviews highlight significant dissatisfaction with grooming services, including poor execution, long wait times, and unprofessional behavior from groomers.

Store Condition

The store's cleanliness and organization received mixed reviews, with some customers noting a clean layout while others reported disorganization and poorly maintained tanks.

Product Availability

Customers generally appreciate the variety of products available, although some noted issues with expired items and pricing discrepancies.
  • TK
    Tracy Klein
    3 days ago
    5.0
    The employees and manager at this Petco always go above and beyond to provide excellent customer service when I visit the store. I have visited this location on numerous occasions and each time have always had a great experience. Thank you!
  • ST
    SoloKid TV
    Dec 29, 2025
    5.0
    Mario was very informative and patience with my choices. I appreciate customer service that goes above and beyond for their customers. I will definitely return in request for Mario. Thank you petco!
  • DG
    Donna Green
    Dec 21, 2025
    5.0
    My Cinnamon was looking like a DIAMOND 💍 when I came and picked her up. Thank you so much to all who groomed and took so good care of her.
  • TM
    T. M.C.
    Nov 24, 2025
    3.0
    Pet food ,,,,customer service can be better
  • MP
    Marcus Palmore
    Oct 13, 2025
    5.0
    My recent visits to Petco New York Avenue have been nothing but outstanding. From the courteous knowledgeable staff members to the cashier, have exceeded all expectations. It’s funny, but my initial visit to Petco was to pixk-up and online order for the 9 gallon Fluvall tank. I am simply fascinated with the style, size, and efficiency of this tank. My most recent visit was to pick up a dew items for a beautiful tan, brown and white Tabby Kitten. So without question, I look forward to many more visits to my neighborhood New York Avenue Petco! Keep up the good work.

Frequently Asked Questions About Petco

Does the Petco Ivy City location have a vet hospital?

No, Petco Ivy City does not have a full-service vet hospital.

Does Petco Ivy City offer vaccinations?

No, Petco Ivy City does not provide vaccinations.