Bond Vet — Capitol Hill brings modern and convenient veterinary care to the Capitol Hill neighborhood of Washington DC. Bond Vet offers primary care and urgent care for pets, which means our team can see your pet (usually a same-day appointment) for symptoms that require timely medical attention — a wound, a rash, diarrhea, a persistent cough, a behavioral change, limping or other non-life-threatening symptoms. Bond Vet is open every day from 10am to 8pm, and we offer walk-in appointments for urgent care, or you can call ahead or book online, whether you want a same-day appointment or book a visit for next week. The mission of Bond Vet is to strengthen the human-animal bond through better pet care. wellness, vaccinations, spay & neuter.
Feedback on customer service is mixed; while some customers praise the staff for being friendly and attentive, others report rude interactions and poor communication.
Quality of Care
Many customers appreciate the thorough and compassionate care provided to their pets, but there are significant complaints about misdiagnoses and inadequate treatment.
Pricing Concerns
Numerous reviews highlight high prices and perceived upselling practices, leading to dissatisfaction among customers who feel they were charged for unnecessary services.
Appointment Scheduling
Customers generally find it easy to schedule appointments, but there are complaints about last-minute cancellations and poor handling of appointment-related communications.
Facility Cleanliness
The clinic is frequently described as clean and well-maintained, contributing positively to the overall experience.
GE
Gulay Edis
Nov 16, 2025
1.0
Very disappointed with this vet clinic. They diagnosed my cat with a serious thyroid issue, but their follow-through on medication has been terrible. They only gave a 7-day supply which my cat should be on medication at least 3 weeks before exam again, they told us to order more online, then never approved the order — it was canceled, leaving my cat without meds again. It’s stressful and heartbreaking to deal with a sick pet while the clinic shows such poor tracking and care. A really bad experience. Another thing that it’s impossible to reach out them by phone. I had to visit the vet to beg for refills.
JG
Jack Goodwin
Nov 4, 2025
1.0
Horrible experience. Attempted to schedule a simple dental cleaning. Have called 4 days in a row now, with each day the front desk promising they'll call back the next day. I've given up trying to work with this Bond Vet location -- definitely below par for an otherwise good vet brand.
TD
Tina Kalandadze Dunphy
Sep 22, 2025
1.0
Worst experience ever, never going back.
LP
Lisa Pintner
Sep 15, 2025
5.0
Always the best experience at Bond Vet CH. We’re doing some follow up care from a recent ER visit and the staff here are extraordinary. Jackie is a nervous patient, so they take every measure to comfort her during every step. I highly recommend Bond for your pet.
MW
Malika Winzor
Aug 24, 2025
5.0
Star is always friendly, knowledgeable and great with my fur babies. They don’t even tremble when they come here 💯. Best vets ever!
Frequently Asked Questions About Bond Vet - Capitol Hill
What veterinary services does Bond Vet - Capitol Hill offer?
Bond Vet - Capitol Hill provides primary and urgent care for pets, including wellness, vaccinations, spay & neuter services, and treatment for non-life-threatening symptoms.
What are the operating hours of Bond Vet - Capitol Hill?
Bond Vet - Capitol Hill is open every day; Monday to Friday from 10am to 8pm, and Saturday and Sunday from 8am to 18pm.
Can I book a same-day appointment at Bond Vet - Capitol Hill?
Yes, Bond Vet - Capitol Hill offers same-day appointments for urgent care and accepts walk-in visits, as well as scheduled bookings.
How can I make an appointment or contact Bond Vet - Capitol Hill?
You can book an appointment online via their website or call them at +1 202-996-6737. You can also email CapitolHill@bondvet.com for inquiries.
Where is Bond Vet - Capitol Hill located?
Bond Vet - Capitol Hill is located at 600 Pennsylvania Ave. SE, Washington, DC 20003, United States.
Does Bond Vet - Capitol Hill provide emergency veterinary services?
Yes, Bond Vet - Capitol Hill offers urgent care services for pets with symptoms requiring timely medical attention, but it is not a full emergency hospital for life-threatening cases.
What nearby postal services can I use when visiting Bond Vet - Capitol Hill?
Nearby postal services include Post Office Southeast, US Post Office, and United States Postal Service, which can be convenient if you need to send mail during your visit.
Are there any animal-related organizations near Bond Vet - Capitol Hill?
Yes, nearby animal-related organizations include Aspca, an animal shelter and pet services provider, and the American Society for the Prevention of Cruelty to Animals.
What dental care options are close to Bond Vet - Capitol Hill?
Tend Dental Capitol Hill and tend are nearby dental clinics you can visit for dental services while in the area.
What is the mission of Bond Vet - Capitol Hill?
The mission of Bond Vet is to strengthen the human-animal bond through better pet care.