Bond Vet - Capitol Hill

4.2
169 reviews
capitol hill bond vet lobby staff friendly warm compassionate
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Business Details

600 Pennsylvania Ave. SE, Washington, DC
20003, United States
(202) 996-6737
https://bondvet.com/c/capitol-hill-animal-hospital
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About

VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
Bond Vet — Capitol Hill brings modern and convenient veterinary care to the Capitol Hill neighborhood of Washington DC. Bond Vet offers primary care and urgent care for pets, which means our team can see your pet (usually a same-day appointment) for symptoms that require timely medical attention — a wound, a rash, diarrhea, a persistent cough, a behavioral change, limping or other non-life-threatening symptoms. Bond Vet is open every day from 10am to 8pm, and we offer walk-in appointments for urgent care, or you can call ahead or book online, whether you want a same-day appointment or book a visit for next week. The mission of Bond Vet is to strengthen the human-animal bond through better pet care. wellness, vaccinations, spay & neuter.

Location

Bond Vet - Capitol Hill
600 Pennsylvania Ave. SE, Washington, DC
20003, United States

Hours

Reviews

4.2
169 reviews
5 stars
132
4 stars
3
3 stars
4
2 stars
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1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication and difficulty reaching the clinic by phone, leading to frustration.

Care Quality

While some reviews praised the attentive and compassionate care provided to pets, others expressed dissatisfaction with the follow-through on treatment plans and perceived upselling.

Pricing Concerns

Numerous customers noted that the prices were high and felt that they were charged for unnecessary services, leading to feelings of being exploited.

Facility Experience

The clinic was frequently described as clean and well-organized, with a welcoming atmosphere for both pets and their owners.
  • CC
    Crystal Cleare
    5 days ago
    1.0
    I visited the office back in December for an appointment to discuss a bump on my dogs back and issue when using the bathroom. They looked at the bump and all they offered was surgery off the rip and performed a physical exam but wouldn't conduct a rectal exam which is included. Since my appointment, my dog has still been whimpering when popping and I still didn't fully understand why it wasn't done if that was a concern I brought up during my December appointment. When I called 3 weeks ago, they shared I would need to book another appointment, pay for a physical exam for them to look. What was the purpose the first time a couple of weeks ago if that is something just discussed and the issue wasn't resolved? All in all, I have been going BondVet since I moved here and it seems more and more that concerns are not really being taken serious and that they only care about getting more money out of my pocket. Or I am being met with come back and see if it gets worse just to spend more money.
  • YY
    Yoni
    Feb 2, 2026
    5.0
    My dog is very anxious and the staff was very understanding and supportive. They provided multiple treatment options so I didn't feel overwhelmed and listened to my concerns. I will definitely return in the event of an emergency!
  • FC
    Fihama M. Cowley
    Dec 27, 2025
    1.0
    I have called several times to make different inquiries. They never answer the phone. The customer service is very bad.
  • PP
    Par P
    Dec 6, 2025
    5.0
    Really great vet for folks who travel between cities a lot. Sandwich loves the dr and staff at Capitol Hill. Easy to book, and great help with any emergency or issue
  • GE
    Gulay Edis
    Nov 16, 2025
    1.0
    Very disappointed with this vet clinic. They diagnosed my cat with a serious thyroid issue, but their follow-through on medication has been terrible. They only gave a 7-day supply which my cat should be on medication at least 3 weeks before exam again, they told us to order more online, then never approved the order — it was canceled, leaving my cat without meds again. It’s stressful and heartbreaking to deal with a sick pet while the clinic shows such poor tracking and care. A really bad experience. Another thing that it’s impossible to reach out them by phone. I had to visit the vet to beg for refills.
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Frequently Asked Questions About Bond Vet - Capitol Hill

What veterinary services does Bond Vet - Capitol Hill offer?

Bond Vet - Capitol Hill provides primary and urgent care for pets, including wellness, vaccinations, spay & neuter services, and treatment for non-life-threatening symptoms.

What are the operating hours of Bond Vet - Capitol Hill?

Bond Vet - Capitol Hill is open every day; Monday to Friday from 10am to 8pm, and Saturday and Sunday from 8am to 18pm.

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