Business Details
About
Pet StorePet supply store
Visit your Waterford Pet Store located at 825 Hartford Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,234 reviews
5 stars
664
4 stars
314
3 stars
123
2 stars
42
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude or unhelpful interactions.
Product Availability
Customers frequently mention issues with stock levels, including being out of popular items and discrepancies between online and in-store availability.
Store Cleanliness
Many reviews highlight the cleanliness of the store, contributing positively to the shopping experience.
Grooming Services
Grooming services receive both praise for staff competence and criticism for poor handling of pets, indicating inconsistency in service quality.
Pricing Issues
Customers express frustration over pricing discrepancies between in-store and online, as well as dissatisfaction with return policies.
- BBbarbara brown5 days ago5.0I had to bring back an item. It was too big. one employee who was on a computer by the groomer area they help me. Staff was fast and efficient.
- C5capemate 510Nov 11, 20255.0My wife and I were lost in the store. Hopelessly looking for The only kind of food he’ll eat that’s been hard to find.. Diana, who works there, took care of all our needs quickly efficiently, and with a smile. We had a nice short conversation afterwards, and I highly recommend this store because if you can’t find it, find Diana!
- CCcrimsoncutie13Nov 3, 20255.0To the guy who reeks of weed: your attitude sucks and you shouldn't be working with the public. Dealing with you was unpleasant. Now the manager, she is awesome! Super helpful and made my experience a million times better. But yeah... maybe let that guy go. Rude and didn't want to help AT ALL.
- RRRui ReisOct 31, 20251.0I DONT NEED TO RECEIVE 3 EMAILS FROM PETCO EVERY DAY
- CHCaleb HOct 29, 20253.0Waited 10 minutes at the register before Kim finally walked up to check out my stuff... Terrible service
Frequently Asked Questions About Petco
Does the Petco Waterford location have a vet hospital?
No, Petco Waterford does not have a full-service vet hospital.
Does Petco Waterford offer vaccinations?
Yes, Petco Waterford provides vaccinations.
Does Petco Waterford offer curbside pickup?
Yes, curbside pickup is available at Petco Waterford. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Waterford Petco?
Hamster and guinea pig prices vary by location. Call your Waterford Petco at 8604370712 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Waterford sell dogs?
No, Waterford Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Waterford?
Petco is located at 825 Hartford Rd, Waterford, CT 06385.
What are the usual operating hours for Petco in Waterford?
Petco Waterford is open from 9:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Waterford offer pet vaccinations?
Yes, Petco Waterford provides vaccination services for pets.
Does Petco Waterford have a veterinary hospital on site?
No, Petco Waterford does not have a full-service veterinary hospital.
Is curbside pickup available at Petco Waterford?
Yes, curbside pickup is available for eligible products at Petco Waterford.
Does Petco Waterford sell dogs and cats?
No, Petco Waterford does not sell dogs or cats, but you can meet adoptable pets through their Petco Love program partnered with local shelters.
Can I get same-day delivery for my Petco Waterford orders?
Yes, Petco Waterford offers same-day delivery services.
What nearby places can help me with pet vaccinations close to Petco Waterford?
The Vetco Vaccination Clinic is nearby and provides pet vaccination services you might find useful.
Are there any nearby places where I can enjoy food or drinks after visiting Petco Waterford?
Yes, LongHorn Steakhouse and Charleys Cheesesteaks are nearby dining options where you can enjoy a meal after your visit.
What nearby stores can I visit for mobile phones and accessories around Petco Waterford?
You can find Verizon and T-Mobile stores nearby for mobile phones and accessories.