Location.com logo
Brand Certified

Petco

4.2
(1206 reviews)

Business Details

(203) 596-3623

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Waterbury. Visit your local Petco at 201 Union St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Waterbury Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
201 Union St, Waterbury, CT
06706-1248, United States

Hours

Reviews

4.2
1,206 reviews
5 stars
696
4 stars
246
3 stars
130
2 stars
39
1 star
95

What are people saying?

AI-generated from recent customer reviews

Animal Care

Several customers expressed concerns about the health and condition of the animals, particularly fish and small animals, indicating a need for better care and management.

Staff Performance

While many reviews praised the staff for being friendly and helpful, there were notable complaints about unprofessional behavior and lack of assistance in certain situations.

Store Conditions

Customers reported issues with cleanliness and organization, including a leaking ceiling and cluttered aisles, which detracted from their shopping experience.

Product Availability

Some customers noted a lack of specific items, particularly for birds and certain pet supplies, indicating inconsistent stock levels.
  • DD
    D Da
    5 days ago
    3.0
    There ok
  • PL
    Penny Lima
    Feb 5, 2026
    5.0
    I enjoy going to your store because of the customer service The staff is always courteous and willing to help Even when I'm wandering around and don't know really what I'm looking for they're always willing to help me find it once again the staff is amazing.
  • PE
    Paula Elson
    Jan 30, 2026
    3.0
    Did not have quite a few of what I was needing.
  • KT
    Kiarra Torres
    Jan 22, 2026
    1.0
    Very sick animals, specifically the fish. Almost all of the bettas were in late stage dropsy or swim bladder. The entire tank of orandas had ick. I understand petco is a corporation and the employees can’t help the condition of the animals when they arrive but they can do so much more to make them comfortable. Instead they are lazy and when I let them know they should remove them from the floor so people don’t by them all I got was rolled eyes and excuses as if it wasn’t their job to take care of it. Disgusting really and not surprising but still disappointing. If you care about fish at all or any animals really. Source from small breeders not this abomination.
  • BF
    Birdo Fraggins
    Dec 30, 2025
    1.0
    This review is solely based on the fact that the ceiling was leaking into the store all over the register area and onto one of the card readers. I feel bad for the employees who have to work in these conditions and hope that this is not happening in the rest of the store where the animals are kept. Please repair your building or at least find measures to prevent your employees from being rained on by ceiling water while they are doing their job. They deserve better

Frequently Asked Questions About Petco

Does the Petco Waterbury location have a vet hospital?

No, Petco Waterbury does not have a full-service vet hospital.

Does Petco Waterbury offer vaccinations?

Yes, Petco Waterbury provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: