Visit your Waterbury Pet Store located at 201 Union Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor customer service from certain employees.
Store Condition
Several reviews highlighted issues with cleanliness and maintenance, including reports of a leaking ceiling and unsanitary conditions.
Product Availability
Customers expressed dissatisfaction with the limited selection of certain pet supplies, particularly for birds and small animals, while others appreciated the variety of food and treats available.
Grooming Services
Grooming services received mixed feedback; some customers were very satisfied with their pets' grooming experiences, while others reported unprofessional treatment and rough handling.
LA
Lance Arrington
Dec 31, 2025
4.0
Clean and Professional
PN
Patrick Nogueira
Dec 30, 2025
5.0
Lexie was amazing ! She helped me add two new members to my family. She’s perfection! Steven was also amazing at checkout! Got me a great membership
BF
Birdo Fraggins
Dec 30, 2025
1.0
This review is solely based on the fact that the ceiling was leaking into the store all over the register area and onto one of the card readers. I feel bad for the employees who have to work in these conditions and hope that this is not happening in the rest of the store where the animals are kept. Please repair your building or at least find measures to prevent your employees from being rained on by ceiling water while they are doing their job. They deserve better
MM
Michelle MP
Dec 29, 2025
1.0
They need to stop selling animals here. From the fish to the reptiles, they don't look so well.
NH
N H
Dec 13, 2025
5.0
Petco Waterbury location Nola’s 1st Christmas photos with Santa
Does the Petco Waterbury location have a vet hospital?
No, Petco Waterbury does not have a full-service vet hospital.
Does Petco Waterbury offer vaccinations?
Yes, Petco Waterbury provides vaccinations.
Does Petco Waterbury offer curbside pickup?
Yes, curbside pickup is available at Petco Waterbury. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Waterbury Petco?
Hamster and guinea pig prices vary by location. Call your Waterbury Petco at 2035963623 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Waterbury sell dogs?
No, Waterbury Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services and products does Petco Waterbury offer for pets?
Petco Waterbury offers premium pet foods, expert training, vaccination services, grooming, and a wide range of pet supplies to keep your pets healthy and happy.
Does Petco Waterbury have a veterinary hospital on site?
No, Petco Waterbury does not have a full-service veterinary hospital on site.
Are vaccinations available at Petco Waterbury?
Yes, Petco Waterbury provides vaccination services for pets.
Can I use curbside pickup or same-day delivery services at Petco Waterbury?
Yes, Petco Waterbury offers both curbside pickup and same-day delivery for eligible products.
Does Petco Waterbury sell dogs or cats?
No, Petco Waterbury does not sell dogs or cats directly. However, through the Petco Love program, you can meet adoptable dogs and cats from local animal welfare organizations.
What are Petco Waterbury’s store hours?
Petco Waterbury is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
How can I book grooming services at Petco Waterbury?
You can book grooming appointments online through Petco’s reservation webpage for the Waterbury location.
What nearby stores or attractions can I visit along with Petco Waterbury?
You can visit Brass Mill Commons shopping center, Macy's Brass Mill Center department store, and Barnes & Noble bookstore close to Petco Waterbury for a convenient shopping experience.
Are there nearby places to adopt pets near Petco Waterbury?
Yes, Rosehope is a nearby pet adoption center offering community services and pet adoptions close to Petco Waterbury.
Is there a veterinary clinic close to Petco Waterbury for pet medical care?
Yes, the Vetco Vaccination Clinic is nearby and offers veterinary and pet services near Petco Waterbury.