Petco

4.2
802 reviews

About

Pet supply store
Visit your Wallingford Pet Store located at 848 N. Colony Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
848 N Colony Rd, Wallingford, CT
06492, United States

Hours

Reviews

4.2
785 reviews
5 stars
448
4 stars
196
3 stars
71
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Customers reported problems with same-day delivery, including delays and poor communication regarding order status.

Store Conditions

Several reviews highlighted cleanliness issues, particularly concerning animal living conditions and the overall store environment.

Product Availability

Customers expressed frustration with limited stock and incorrect inventory information, particularly regarding pet food and supplies.

Grooming Services

Grooming experiences varied widely; some customers were satisfied with the service, while others reported unprofessional behavior from groomers.
  • TT
    Tweet Tweet
    Nov 11, 2025
    5.0
    Takes good care of my fur baby
  • WO
    Wendy Oestreicher
    Oct 30, 2025
    1.0
    I ordered online with same day delivery because I was completely out of cat food. My regular automatic delivery was held up by FedEx so I was scrambling on a Saturday afternoon for food to tide them over. Delivery was supposed to be that evening between 6:30 and 8:30. Around 8:30 I received an email that my same day delivery would be delayed. I finally got it the following afternoon. By that time FedEx had delivered my cat food and I no longer needed the special order. I had to make a trip to the store to return the extra food. I’m not impressed with Petco same day delivery. This is the second time they couldn’t deliver on time.
  • DJ
    Dom J
    Oct 30, 2025
    1.0
    I went in yesterday, and while I was being cashed out by a tall man, he picked up a phone call and yelled for another worker by the name of Jen and mentioned that there’s a phone call for her, then a young girl with blonde hair came up from behind him and was standing there and then a couple seconds later a women came next to me while I was paying and asked the taller man who it was and he said it was a person asking about a bird then she goes does he sound “special” and that she doesn’t want to speak to him. The young girl spoke out and said that’s not nice. And the women continued to speak badly about the person on the phone. I was very disgusted and upset about the poor customer service displayed in front of other customer.
  • AA
    Andrew Amarante
    Oct 4, 2025
    5.0
    Good location and good prices
  • YS
    Yellow S
    Sep 26, 2025
    1.0
    In that store they have a usseless old Man at the cash register, you ask him for help and he ignores you, he should be sleeping at home and not work anymore if he doesn't like working, and the other younger employees dont want to attend to the fish area either or there is never anyone there.

Frequently Asked Questions About Petco

Does the Petco Wallingford location have a vet hospital?

No, Petco Wallingford does not have a full-service vet hospital.

Does Petco Wallingford offer vaccinations?

Yes, Petco Wallingford provides vaccinations.