Petco

4.1
339 reviews

About

Pet StorePet supply store
Visit your Torrington Pet Store located at 980 Torringford Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
980 Torringford St, Torrington, CT
06790, United States

Hours

Reviews

4.1
327 reviews
5 stars
192
4 stars
64
3 stars
23
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable recommendations.

Grooming Issues

Several reviews highlighted significant problems with the grooming department, including poor handling of pets and unsatisfactory grooming results.

Inventory Concerns

Customers expressed frustration over low stock levels and unavailability of certain products, particularly in the fish and pet food sections.

Cleanliness and Animal Care

Multiple reviews criticized the state of the aquatic department, citing dirty tanks and dead fish, raising concerns about animal welfare.

Mixed Experiences

While some customers had positive experiences, others reported serious issues with management and service quality, indicating inconsistency in overall performance.
  • DD
    defjeph1
    Nov 3, 2025
    5.0
    The staff are always a pleasure to deal with
  • TT
    Theodore
    Oct 19, 2025
    4.0
    Great people and service but not much stockšŸ„€
  • DD
    Denise DeMarino
    Oct 15, 2025
    5.0
    Your staff are very knowledgeable. My elderly cat hasn't been eating well. As a long shot I called and asked one of your associates if they could recommend a good dry food for finiky cats to supplement the wet food. The associate suggest I try Orijen wild reserve. My cat actually loved it and looks forward to it every morning.
  • KC
    K C
    Oct 15, 2025
    5.0
    Had what I needed
  • VM
    Victoria Meaney
    Sep 24, 2025
    5.0
    The staff has consistently been incredibly helpful, always ready to answer my questions and assist me in locating the items I need. Their friendly demeanor and willingness to go the extra mile make my shopping experience much more enjoyable. I truly appreciate their knowledge and dedication.

Frequently Asked Questions About Petco

Does the Petco Torrington location have a vet hospital?

Yes, Petco Torrington has a full-service vet hospital.

Does Petco Torrington offer vaccinations?

Yes, Petco Torrington provides vaccinations.