Petco

4.4
1082 reviews

About

Pet StorePet supply storePetco
Visit your Stratford Pet Store located at 955 Ferry Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
955 Ferry Blvd, Stratford, CT
06614, United States

Hours

Reviews

4.4
1,068 reviews
5 stars
675
4 stars
228
3 stars
95
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being unhelpful or rude.

Product Quality

Several customers reported issues with the quality of live fish, with multiple instances of fish dying shortly after purchase.

Staffing Issues

Many reviews mentioned that the store is often understaffed, leading to delays in receiving assistance.

Store Cleanliness

The store is generally described as clean, but there are concerns about the care of animals and the condition of some tanks.

Grooming Services

Grooming services received mixed reviews, with some customers praising the results while others reported negative experiences.
  • SB
    sergio barrera
    Jan 2, 2026
    5.0
    Good staff always they have an answer thank you.
  • LS
    Lindsay Smith
    Dec 8, 2025
    5.0
    Gotta give a huge thank you to the employee Ann, I walked in asked for help in finding cat uti support supplements. Store was empty and all employees at the front were talking. my walking up and asking for help gained their attention, someone pointed there finger and said back there…at this point Ann came forward and walked me to the isle showed me a few different brands and explained the key points about them. Excellent customer service from Ann. Thank you again
  • XG
    Xavier Garcia
    Nov 24, 2025
    5.0
    Great customer service
  • WC
    Westley Cox
    Nov 18, 2025
    1.0
    The employee don't know and thing about the store regarding where product are. I came to the store at 6:30pm and talked to 3 employee who was having a difficult time finding capstar for dogs. One for said where sold out come back on Tuesday....I told her I been here already why don't yall have any...she said someone might have stolen them smh .....I continue to look around the store and find them near the last register in glass. The employee was not helpful at all A girl came in as I was leaving in a panic and needed help with a breaded dragon....the employee said yeah I don't know anything so I told her there's no help here go on YouTube!!!! This store desperately needs help!!! Try paying more money and you might get better employee's not careless kids!!!!
  • MM
    Mandy
    Nov 16, 2025
    1.0
    I have gone to this store a few times for freshwater fish. First time I had fish die within days. I was like okay maybe just a bad batch for fish which can happen. Tried again same thing died within days. Recently went to this store on November 11th or 12th, after staying away from this store for over a year. Now my water is perfect did water tests prior to purchase. I went into this store thinking okay last chance maybe things have changed since my last over a year ago. Well low and behold I bought fish for my 65 gallon tank and within 5 days I have had 5 of the brand new fish die. Now even after these fish have dird I have triple checked my water with my test kit. And it isnt the little sticks that you stick in the water no its the water test kit that you have to measure the water in the tubes and put exact drops per test in the tube and wait for results. My water is still test perfect. I will never go into this store again. Three strikes there out. Live fish buyers beware go somewhere else.

Frequently Asked Questions About Petco

Does the Petco Stratford location have a vet hospital?

No, Petco Stratford does not have a full-service vet hospital.

Does Petco Stratford offer vaccinations?

Yes, Petco Stratford provides vaccinations.