Visit your Stratford Pet Store located at 955 Ferry Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being unhelpful or rude.
Product Quality
Several customers reported issues with the quality of live fish, with multiple instances of fish dying shortly after purchase.
Staffing Issues
Many reviews mentioned that the store is often understaffed, leading to delays in receiving assistance.
Store Cleanliness
The store is generally described as clean, but there are concerns about the care of animals and the condition of some tanks.
Grooming Services
Grooming services received mixed reviews, with some customers praising the results while others reported negative experiences.
SB
sergio barrera
Jan 2, 2026
5.0
Good staff always they have an answer thank you.
LS
Lindsay Smith
Dec 8, 2025
5.0
Gotta give a huge thank you to the employee Ann, I walked in asked for help in finding cat uti support supplements. Store was empty and all employees at the front were talking. my walking up and asking for help gained their attention, someone pointed there finger and said back there…at this point Ann came forward and walked me to the isle showed me a few different brands and explained the key points about them. Excellent customer service from Ann. Thank you again
XG
Xavier Garcia
Nov 24, 2025
5.0
Great customer service
WC
Westley Cox
Nov 18, 2025
1.0
The employee don't know and thing about the store regarding where product are. I came to the store at 6:30pm and talked to 3 employee who was having a difficult time finding capstar for dogs. One for said where sold out come back on Tuesday....I told her I been here already why don't yall have any...she said someone might have stolen them smh
.....I continue to look around the store and find them near the last register in glass.
The employee was not helpful at all
A girl came in as I was leaving in a panic and needed help with a breaded dragon....the employee said yeah I don't know anything so I told her there's no help here go on YouTube!!!! This store desperately needs help!!! Try paying more money and you might get better
employee's not careless kids!!!!
MM
Mandy
Nov 16, 2025
1.0
I have gone to this store a few times for freshwater fish. First time I had fish die within days. I was like okay maybe just a bad batch for fish which can happen. Tried again same thing died within days. Recently went to this store on November 11th or 12th, after staying away from this store for over a year. Now my water is perfect did water tests prior to purchase. I went into this store thinking okay last chance maybe things have changed since my last over a year ago. Well low and behold I bought fish for my 65 gallon tank and within 5 days I have had 5 of the brand new fish die. Now even after these fish have dird I have triple checked my water with my test kit. And it isnt the little sticks that you stick in the water no its the water test kit that you have to measure the water in the tubes and put exact drops per test in the tube and wait for results. My water is still test perfect. I will never go into this store again. Three strikes there out. Live fish buyers beware go somewhere else.
Does the Petco Stratford location have a vet hospital?
No, Petco Stratford does not have a full-service vet hospital.
Does Petco Stratford offer vaccinations?
Yes, Petco Stratford provides vaccinations.
Does Petco Stratford offer curbside pickup?
Yes, curbside pickup is available at Petco Stratford. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Stratford Petco?
Hamster and guinea pig prices vary by location. Call your Stratford Petco at 2033789004 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Stratford sell dogs?
No, Stratford Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Stratford offer for pet care?
Petco Stratford provides premium pet foods, expert training, grooming, and vaccination services to keep your pets healthy and happy.
Does Petco Stratford have a full-service veterinary hospital?
No, Petco Stratford does not have a full-service veterinary hospital, but they provide vaccination services.
Can I get curbside pickup at Petco Stratford?
Yes, curbside pickup is available for eligible products at Petco Stratford to offer convenient shopping.
What are the opening hours of Petco Stratford?
Petco Stratford is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Stratford sell dogs or cats?
No, Petco Stratford does not sell dogs or cats, but you can meet adoptable dogs and cats at the store through the Petco Love program.
How can I check prices and availability for small pets like hamsters or guinea pigs at Petco Stratford?
Call Petco Stratford at 203-378-9004 for the latest prices and availability of small companion animals, or visit their companion animal website.
Which nearby places can I visit before or after shopping at Petco Stratford?
You can visit nearby places such as The Dock shopping center, Joey C's Boathouse restaurant, or Riverview Bistro for dining and shopping experiences.
Are there any nearby spots to grab a quick bite near Petco Stratford?
Yes, nearby you can find Subway sandwich shop, Bagel Boutique coffee shop, and Danny's Drive In for a variety of quick meal options.
Is Petco Stratford accessible to customers using wheelchairs?
Yes, Petco Stratford has wheelchair-accessible entrance, parking, and restrooms to accommodate customers with disabilities.
How can nearby fitness enthusiasts combine their visit to Petco Stratford?
Fitness enthusiasts can visit The Edge Fitness Clubs located nearby for their active lifestyle and then stop by Petco to pick up pet supplies or books.