Brand Certified
Banfield Pet Hospital
3.8(246 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2000 W Main St, Stamford, CT
06902, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(203) 348-7787
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.8
246 reviews
5 stars
134
4 stars
39
3 stars
11
2 stars
9
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Mixed feedback on staff knowledge and care; some praised individual staff members while others reported poor service and lack of attention.
Customer Service
Numerous complaints about rude front desk staff and poor communication, leading to frustration among customers.
Appointment Scheduling
Challenges with scheduling appointments, including overbooking and difficulty reaching the clinic by phone.
Quality of Care
Concerns raised about the quality of veterinary care, including misdiagnoses and inadequate follow-up.
Positive Experiences
Some customers reported positive experiences with specific veterinarians and staff, highlighting their compassion and professionalism.
- MKMike KrupaFeb 16, 20265.0Easy to schedule appointments on the weekend, caring and talented staff
- KBKendra BobesFeb 11, 20261.0We are changing vets and pet insurance it is truly that bad. First time we became a bit sketchy was when after his dental my dog kept passing out after they gave him too much anesthesia, which I note could kill him. After that we planned to get him a new insurance but before that could kick in he had a his wellness exam because it wasn't anything major they would need to do we decided that we might as well take him. Giant error I believe they stuck him with another dog because this truly is a business and not a vet and they want the most profit throwing out safety thru the window. And therefore my dog I believe was bit in the ass resulting in a abcess that was leaking puss, bleeding and had him a fit. I truly wish I had never brought him here and trusted them.
- BCBelkiss CarreraJan 31, 20265.0Ever since I have brought my pup here for 3 years now, I had to bring my little kitten as well. GREAT place yes, it’s 30 mins away from my house BUT is sooo worth it!
- FMFrancis MacEachernJan 31, 20265.0They always provide top notch care for our dog. The staff is friendly and polite and the vets do a great job in explaining what is happening to our dog. I highly recommend Banfield in Stamford CT
- DDDemonoidphJan 28, 20261.0Please DO NOT bring your pet here. The care is horrible and it's like bringing your pet to a trial facility. The vets are always different and never last more than a few months. The staff lacks basic customer service skills and common sense. Constantly issued the wrong medication, takes days to get fixed. But when it's time to pay they make sure they are on point charging you every little dime they could. I'm sorry but bringing a pet to the vet is already a stressful situation and this place does nothing to help the situation. It's so bad i have seen animals being taken out in boxes by there pet owners to have private autopsy's done when there loved pet dies at there hands . That should tell you all you need to know. There animal plan is a scam becasue they still find ways to charge you for anything. The best is when your pet dies they still charge you the plan for a year after becasue they claim you used the plan to bring the pet in like come on. After 10 plus years with them starting from petsmart I honestly say it's time to go. They don't have that passionate care anymore and are more worried about filling there pockets then the actual care for your pets.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Stamford offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency hospitals if needed. Outside hospital hours, please contact local emergency hospitals directly.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, nutrition, and dental consultations. It is a renewable plan with discounts on treatments but not insurance for abnormal conditions.
How can I pay for the Optimum Wellness Plan at Banfield?
Payments for the Optimum Wellness Plan can be spread over 12 months with automatic withdrawals or credit card charges. Full payment upfront is also an option.
What types of appointments are available at Banfield Pet Hospital in Stamford?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for clients with Optimum Wellness Plans, allowing flexibility and convenience.
What are the opening hours of Banfield Pet Hospital in Stamford?
Banfield is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online at Banfield's website or use their mobile app available on Apple App Store and Google Play.
Are there any nearby places of interest I can visit when I come to Banfield Pet Hospital?
Nearby you can visit Dunkin' for coffee or donuts, Riko's Pizza for dining, and fitness centers like Orangetheory Fitness or Great Play for a workout before or after your pet's appointment.
Is there a place nearby Banfield Pet Hospital where I can get a mobile phone or accessories?
Yes, T-Mobile is located near Banfield Pet Hospital where you can purchase mobile phones and accessories.
If I need urgent medical care nearby Banfield Pet Hospital, where can I go?
Docs Urgent Care Stamford is a nearby urgent care clinic available for medical needs in the Stamford area.
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