Banfield Pet Hospital

Reviews

• __

  _ ItsL _

  Mar 10, 2026
  5.0
  I’ve been bringing my pup to Banfield Pet Hospital for over a year now, and overall I’ve had a really wonderful experience. The veterinarians here are truly phenomenal. They are incredibly informative, patient, and always willing to answer every question I have. As a very anxious dog parent, it means so much to never feel rushed during appointments. From the moment I first brought my puppy in, the vets have gone above and beyond to make sure both my pup and I feel comfortable and supported. Depending on the type of visit, whether it’s a wellness appointment or a drop-off visit, you may see a different veterinarian, but they have all been great nonetheless. Whenever I’ve done a drop-off appointment and returned to pick up my pup, I tend to ask a lot of questions about how everything went, and every vet I’ve spoken with has been patient, thorough, and happy to explain things in detail. Most of the staff members are also incredibly friendly and accommodating. They treat my pup like he’s their own, which is something I really appreciate. Every time we come in, the team greets him with big smiles and makes him feel welcome, which makes vet visits much less stressful for both of us. I also appreciate how thorough they are during exams. The vets take the time to explain what they’re doing, discuss preventative care, and make thoughtful recommendations without making you feel pressured. I will admit there is one staff member I’ve spoken with over the phone who has come across as a bit rude on a few occasions. I’m not sure who she is, but I recognize the voice. That said, I don’t let that overshadow the overall positive experiences I’ve had with the rest of the team. I would also recommend the wellness plan if it’s within your budget. I’ve had to bring my pup in quite a few times over the past year, and the plan has honestly been a big money saver and makes it easier to stay on top of preventative care. Overall, I feel confident bringing my pup here and trusting them with his care. If you’re looking for a veterinary team that is knowledgeable, patient, and truly cares about your pet, Banfield has been a great choice for us.
• MK

  Mike Krupa

  Feb 16, 2026
  5.0
  Easy to schedule appointments on the weekend, caring and talented staff
• KB

  Kendra Bobes

  Feb 11, 2026
  1.0
  We are changing vets and pet insurance it is truly that bad. First time we became a bit sketchy was when after his dental my dog kept passing out after they gave him too much anesthesia, which I note could kill him. After that we planned to get him a new insurance but before that could kick in he had a his wellness exam because it wasn't anything major they would need to do we decided that we might as well take him. Giant error I believe they stuck him with another dog because this truly is a business and not a vet and they want the most profit throwing out safety thru the window. And therefore my dog I believe was bit in the ass resulting in a abcess that was leaking puss, bleeding and had him a fit. I truly wish I had never brought him here and trusted them.
• FM

  Francis MacEachern

  Jan 31, 2026
  5.0
  They always provide top notch care for our dog. The staff is friendly and polite and the vets do a great job in explaining what is happening to our dog. I highly recommend Banfield in Stamford CT
• DD

  Demonoidph

  Jan 28, 2026
  1.0
  Please DO NOT bring your pet here. The care is horrible and it's like bringing your pet to a trial facility. The vets are always different and never last more than a few months. The staff lacks basic customer service skills and common sense. Constantly issued the wrong medication, takes days to get fixed. But when it's time to pay they make sure they are on point charging you every little dime they could. I'm sorry but bringing a pet to the vet is already a stressful situation and this place does nothing to help the situation. It's so bad i have seen animals being taken out in boxes by there pet owners to have private autopsy's done when there loved pet dies at there hands . That should tell you all you need to know. There animal plan is a scam becasue they still find ways to charge you for anything. The best is when your pet dies they still charge you the plan for a year after becasue they claim you used the plan to bring the pet in like come on. After 10 plus years with them starting from petsmart I honestly say it's time to go. They don't have that passionate care anymore and are more worried about filling there pockets then the actual care for your pets.

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