Petco

4.1
781 reviews

About

Pet StorePet supply store
Visit your Southington Pet Store located at 760 Queen St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
760 Queen St, Southington, CT
06489, United States

Hours

Reviews

4.1
771 reviews
5 stars
415
4 stars
174
3 stars
82
2 stars
31
1 star
69

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Mixed reviews on grooming services; some customers praised specific groomers for their care, while others reported poor experiences and dissatisfaction with the results.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.

Product Availability

Customers expressed frustration over inconsistent product availability, particularly for pet food and supplies, leading to the need to shop elsewhere.

Store Cleanliness

Store cleanliness received mixed feedback; some customers found the store tidy, while others reported unsanitary conditions and poor animal care.

Pricing Concerns

Many customers found prices to be high compared to competitors, leading to dissatisfaction with the overall value.
  • WS
    Wilson Santiago
    Nov 11, 2025
    5.0
    Went to pick up some supplies for my niece's dog
  • KO
    Kim Olson
    Nov 5, 2025
    3.0
    I love petco but reason for the 3 stars is that shelves/displays were somewhat empty. Was looking for a collar and there wasn't much to choose from. Same for toys. Cat litter i was looking for was out of stock. I had to go to a different pet store.
  • ZE
    Zeke Elliot
    Nov 1, 2025
    1.0
    Was waiting outside 30 mins for a curbside pickup and they never came out.
  • CG
    Cindy Gagne
    Oct 20, 2025
    5.0
    I have always been happy at this location they're very helpful
  • WD
    william deleon
    Oct 17, 2025
    1.0
    They said that my dog was afraid of the machine to cut her hair.I went in buy a machine to cut her hair and she was totally okay.I think they lied to me about the haircut.She's only four months old.I'm really disappointed

Frequently Asked Questions About Petco

Does the Petco Southington location have a vet hospital?

Yes, Petco Southington has a full-service vet hospital.

Does Petco Southington offer vaccinations?

Yes, Petco Southington provides vaccinations.