Business Details
About
Pet Day CareKennelPet Boarding ServicePet Groomer
Our family-run local business first opened in the region in 1980. Consider us your go-to location in South Windsor, Connecticut, for boarding, daycare, grooming, high-quality food, snacks, and pet supplies, and also breeding of purebred German Shepherds.
Location
Hours
Reviews
4.5
150 reviews
5 stars
122
4 stars
10
3 stars
6
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, attentiveness, and genuine care for the dogs.
Facility Cleanliness
Many reviews highlighted the cleanliness of the facility, with several customers noting that it was spotless and well-maintained.
Communication Issues
Some customers reported poor communication regarding their pets' well-being during boarding, leading to dissatisfaction.
Health Concerns
A few reviews mentioned health issues such as kennel cough and allergic reactions, raising concerns about the facility's oversight.
Positive Experiences
Overall, many customers expressed satisfaction with their pets' experiences, noting that their dogs were happy and well-cared for.
- KRKaren RusichNov 5, 20255.0My experience with Valley Boarding has always been positive. A 10/10. I have been boarding my fur babies for more than 24 years. They have always been treated with love and kindness. I would highly recommend.
- ADAnita deMercadoOct 25, 20255.0Was wonderful. Unfortunately our sweet boy, Wesley passed over the 🌈 bridge July 5, 2024.
- DSDave SlackOct 19, 20255.0Annie absolutely loves going to daycare! She cannot get inside fast enough and comes home physically exercised and mentally satisfied. They have a relatively small number of dogs in their care as opposed to the "industrial" doggie day care facilities. I feel the dogs are safe and well supervised. She adores Barb!
- CNChuck NelsonSep 22, 20255.0Our dog loves it there... Two paws up review Boarding with play time during the day
- EMEileen MuchaSep 16, 20255.0We have boarded our little furry friend Simba twice at Valley Boarding. He did very well both times. The staff was great when I called to check on Simba. He was back to his normal routine when we picked him up. We will definitely board Simba at Valley Boarding again.
Frequently Asked Questions About Valley Boarding Kennel
What should I do to prepare for my reservation?
To prepare for your pet's stay at Valley Boarding Kennel, please ensure your pet's vaccinations are up to date and bring their vaccination records. Pack their regular food, any medications, and a favorite toy or blanket for comfort. We recommend labeling all items with your pet's name. Please inform us of any special needs or routines your pet may have.
Do you offer any guarantees for your work?
Valley Boarding Kennel is committed to providing exceptional care for your pet. While we cannot offer specific guarantees, we assure you that our experienced staff will treat your pet with the utmost care and attention. We maintain a clean, safe environment and follow strict protocols to ensure the well-being of all animals in our care. If any issues arise during your pet's stay, we will contact you immediately.
What services does Valley Boarding Kennel offer?
Valley Boarding Kennel provides comprehensive pet boarding services for dogs and cats in South Windsor, CT and surrounding areas. Our services include comfortable accommodations, regular feeding and exercise, daily health checks, and administration of medications if required. We also offer grooming services and playtime sessions. Our facility is designed to ensure a safe and enjoyable stay for your beloved pets while you are away.
What services does Valley Boarding Kennel provide for pets?
Valley Boarding Kennel offers pet boarding, daycare, grooming, high-quality food and snacks, pet supplies, and breeding of purebred German Shepherds in South Windsor, CT.
How can I prepare my pet for a stay at Valley Boarding Kennel?
Ensure your pet's vaccinations are current and bring vaccination records, regular food, medications, and a favorite toy or blanket labeled with your pet's name. Inform staff of any special needs or routines.
What are the operating hours for Valley Boarding Kennel?
The kennel is open Monday to Friday from 6:30 AM to 6:30 PM, Saturdays from 8:00 AM to 4:00 PM, and Sundays from 12:00 PM to 2:00 PM, with some holiday exceptions.
Does Valley Boarding Kennel guarantee the care provided for pets?
While specific guarantees are not offered, experienced staff provide attentive care in a clean, safe environment and will contact owners immediately if issues arise during a pet's stay.
What payment methods are accepted at Valley Boarding Kennel?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact Valley Boarding Kennel for inquiries or reservations?
You can call +18602891509 or email valleybk@yahoo.com. Visit their website at https://www.valleyboardingkennel.com/ or check their Facebook page at https://www.facebook.com/396364113771662.
Are there any veterinarians nearby Valley Boarding Kennel for pet health emergencies?
Yes, VCA Valley Animal Hospital and VCA Animal Hospital, both nearby, provide veterinary and diagnostic services to support your pet's health needs during or after their stay.
Where can I find pet grooming services near Valley Boarding Kennel?
Besides grooming services at Valley Boarding Kennel, Ruff and Tumble Dog Salon is a nearby pet groomer offering additional pet care options.
What nearby fitness and recreational facilities can I visit while dropping off or picking up my pet?
Nearby you can visit Lightning Fitness gym, Oulundsen's Taekwon-Do LLC, or the USA Ninja Challenge for various fitness and active life activities.
What makes Valley Boarding Kennel a reliable choice since 1981?
As a family-run business since 1981, Valley Boarding Kennel offers trusted pet boarding, daycare, grooming, and breeding services with a commitment to quality care and customer satisfaction in South Windsor.