Vetco Vaccination Clinic

Reviews

• MG

  Marion Gardella

  Feb 22, 2026
  1.0
  I’m really disappointed with the service at Vetco Clinic. The person I dealt with was neither friendly nor professional. There seemed to be a lot of miscommunication within the team, which only made things worse. The day before my appointment, I received a call saying that the blizzard might cancel it, but I could come in as a walk-in the next morning for my dog’s appointment. When I arrived, the staff member seemed to have a personal issue with dogs from breeders. I’ve brought my two rescue dogs here in the past without any issues, but this time, the experience was frustrating and uncomfortable. My puppy had already received two vaccines from the breeder before we took him in. Due to multiple snowstorms, we were delayed by three weeks in continuing his vaccinations. Despite that, this lady insisted on making us redo all of them, which felt completely unnecessary. It left me feeling frustrated and disappointed with the lack of understanding and flexibility. I won’t be returning to this clinic with our new dog nor my other two dogs, nor can I recommend this vetco location in good faith. This took place 10am on February 22nd, 2026.
• SL

  Sarah L

  Jan 1, 2026
  5.0
  Brought our 16-month-old adopted puppy to get fully caught up on vaccines. The vet was very knowledgeable and gave great advice. We’ll definitely be back!
• XG

  Xavier Garcia

  Nov 16, 2025
  5.0
  The Vetco guys and the rest of the staff was really cool and nice.
• GM

  Gaby Mank

  Oct 28, 2025
  1.0
  I took my dog to Vetco for a series of routine vaccines, and while the staff was very sweet, the experience was concerning. One of the vets gave my dog a single shot and said he was done. I was very confused because he was not getting only one vaccine. When I asked which one it was, she said it was for Lyme, which he was not supposed to get. We had purchased a routine package that did not include Lyme, so they administered a vaccine we did not consent to. As they continued with the other vaccines, they kept incorrectly noting where each shot was given and weren’t very helpful in holding my dog steady so I had to do it myself. He was a good sport, but after getting more pricks than needed, they tried to inject him again while he was moving until I asked them to pause so I could help him get comfortable. It was a bit bewildering. Thankfully, my dog had no reaction and I wasn’t charged for the error, but this was a SERIOUS mistake that could have been dangerous for another pet. I hope Vetco takes this as an opportunity to improve training and double-check procedures going forward.
• BA

  Brittany Albert

  Oct 27, 2025
  3.0
  I just visited the Norwalk, CT location at 431 Westport Ave for shots for my pup and was met with a very rude employee at check in for the Vetco clinic who made me feel very unwelcome. I am new to the area and was 10 minutes late for my appointment. When I arrived, there were two assistants at the desk, a man and woman. The woman approached me and I told her that I had an appointment and I am definitely running late. She said that it was okay and began to check me in. The male assistant, whose name I believe is Antonio, said to me in a very condensing tone, “You do know that you are twenty minutes late to your appointment, right??” (I will point out my appointment was for 1:05pm and I arrived at 1:10pm). I asked him if I needed to reschedule or leave because the first thing I mentioned is that I understood I was late. I explained to both assistants that I am new to the area and didn’t realize how far away from home it was. I did not like being talked to that way. To have someone with that nasty of an attitude be the first line of defense of literally checking customers in is completely unacceptable. I felt very unwelcome and wanted to leave before my pup even got treatment. The other staff members were super nice and helpful. If it wasn’t for him, I would have given my visit 5 stars.

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