Visit your Norwalk Pet Store located at 431 Westport Ave. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Mixed reviews on grooming services, with some groomers praised for their care and others criticized for poor handling and communication.
Customer Service
Customer service experiences vary widely; some staff are noted as friendly and helpful, while others, particularly management, received negative feedback for being unprofessional.
Store Condition
Store cleanliness and organization received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions and poor maintenance.
Product Availability
Customers expressed frustration with low stock levels and limited product availability, particularly for pet food and supplies.
RS
Rodrigo Salazar
3 days ago
5.0
I had to return a product that my pup wasnt a fan of. Megan was very friendly and helpful and is fantastic at her job. Top notch service. Thank you, Megan!
PO
Per Onnerud
Dec 27, 2025
1.0
Order on line was not available and yet mot reimbursed, 24 hours later.
SM
Sarah Jane Massone
Dec 14, 2025
5.0
Kara was absolutely amazing with Finn!! He'd only ever had his nails and teeth done previously, and tends to be nervous in the bath at home. She was so sweet and patient with him! She let him get used to the dryer, which is a huge accomplishment as he’s nervous around vaccums and similar noises. Kara was thoughtful and thorough. She was even gracious with me being a neurotic dog mom. Honestly, I can't say enough fabulous things about her!
Finn has a bad experience getting his nails done at another chain place in Norwalk when he was only about 5 months old. They rushed him, didn't’t secure him properly (only had one back leg through the grooming harness), and were generally rough with him. I should have stopped it right then and there but honestly I was kind of in shock. Since the I've been extremely cautious about taking him anywhere.
Kara has worked with Finn everytime we've been here and has been so good with him! She has a very centered, calm demeanor, and pays close attention to Finns body language. She really understand how important it is to build trust with her clients. I’ve never been someone who's taken animals for professional grooming in the past, and can honestly say I only decided to try a professional bath/deshedding because she made us feel so comfortable. Additionally, Kara never tried to upsell me on doing a full treatment, she just made Finn and I feel safe.
This may seem like a lot but as someone who has been in the animal care industry for almost my entire life, finding someone who you can trust with your own furbabies is a very RARE thing. So Kara, thank you so much your time and patience! You are a fabulous human being!!
JG
Jessica Gospin
Dec 7, 2025
5.0
Great location and employees super helpful!!
IR
Icey Rock
Nov 30, 2025
5.0
Great service and my baby’s fur food is always available.
Does the Petco The Green location have a vet hospital?
No, Petco The Green does not have a full-service vet hospital.
Does Petco The Green offer vaccinations?
Yes, Petco The Green provides vaccinations.
Does Petco The Green offer curbside pickup?
Yes, curbside pickup is available at Petco The Green. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at The Green Petco?
Hamster and guinea pig prices vary by location. Call your The Green Petco at 2038400331 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco The Green sell dogs?
No, The Green Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco at The Green located?
Petco at The Green is located at 431 Westport Ave, Ste 1, Norwalk, CT 06851.
What are the store hours for Petco at The Green?
Petco at The Green is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco at The Green offer vaccination services for pets?
Yes, Petco at The Green provides vaccination services for pets.
Can I get curbside pickup at Petco The Green location?
Yes, curbside pickup is available at Petco The Green for eligible products.
Does Petco The Green sell dogs or cats?
No, The Green Petco does not sell dogs or cats. However, you can meet adoptable dogs and cats from local animal welfare organizations through the Petco Love program at the store.
Is there a vet hospital at Petco The Green?
No, Petco The Green does not have a full-service vet hospital on site.
Are there any veterinary services near Petco at The Green?
Yes, Vetco Vaccination Clinic is nearby and offers veterinary services including vaccinations, which can complement Petco's offerings.
What nearby places can I visit before or after shopping at Petco The Green?
You can visit nearby places such as Village Bagels for a meal, Baskin-Robbins for ice cream, or Just Food For Dogs for pet-friendly dining.
Are there any banks near Petco at The Green for convenient transactions?
Yes, there are two TD Bank locations nearby that offer banking services and ATMs for your convenience.
Does Petco The Green offer same-day delivery and in-store shopping?
Yes, Petco The Green offers same-day delivery and in-store shopping to meet your needs.