Banfield Pet Hospital

3.5
211 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Haven provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
419 Universal Dr N, North Haven, CT
06473, United States

Hours

Reviews

3.5
210 reviews
5 stars
102
4 stars
25
3 stars
11
2 stars
14
1 star
58
  • KT
    Kyle Hurley (thisguytakespictures)
    Sep 25, 2025
    2.0
    We have a puppy and set him up with their puppy plan. Everything was great until the day we came in to get him fixed. We came in to pick him up and while waiting in the waiting room we had to experience on of the most traumatic things ever. With the door open to the waiting room for everyone to hear this place thought it was a good idea to go through the process of putting a poor family’s dog down. My girlfriend has trauma from a previous experience with her family’s dog which made this an even more traumatic experience. She had to do everything she could to not breakdown in the middle of the waiting room. I have had nothing but good things to say about this place but that was an absolute dealbreaker. We have zero desire to go to a vet that puts us on either side of that situation.
  • MA
    Maritza Artiles
    Sep 16, 2025
    5.0
    Excelente servicio, gente buena que saben lo que hacen. Mi Nica feliz !!!
  • WC
    William Cotman
    Sep 15, 2025
    3.0
    the service is great but the price every monthly payments compared to maybe twice a year for check up and vaccine
  • WL
    Walia Lynch
    Sep 15, 2025
    1.0
    I purchased the annual pet plan for over $700 because it came with teeth cleaning just to be told they Can’t clean my Pomeranian’s teeth and they’re refusing to let me out of the plan making me spend over $700 for nothing‼️‼️‼️ I am not happy with the lack of communication and transparency
  • TR
    Terry Reese
    Jul 2, 2025
    1.0
    I can’t believe that I’m being asked to pay for an insurance after my pet has passed away, and from my understanding that’s there are several people that are feeling the same way. I have been with this company since 2011, and can’t believe that I was told, “no” that I can’t cancel, after paying 66.95 a month and not to mention he’s been sick for sometime, which was supposed to lowered, but was told if I did that, that we would have pay for his care out of pocket, and not being able to afford I kept it, and now I can’t cancel. Sad!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.