Business Details
About
Pet StorePet supply storePetco
Visit your Newington Pet Store located at 188 Kitts Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
922 reviews
5 stars
558
4 stars
175
3 stars
68
2 stars
21
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly from management.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing untrained staff and poor handling of pets, leading to injuries and unsatisfactory results.
Store Cleanliness
Customers noted issues with cleanliness, particularly in the animal care areas, with reports of dirty cages and unkempt environments.
Product Availability
While some customers found the store well-stocked, others reported difficulties in finding specific items, indicating inconsistencies in inventory.
- KAKirsten AbellDec 26, 20251.0I’m posting this review because I am currently in the line at Petco. There are about 15 people in line and the manager walked up because the cashier called her for help and the manager said,” you just got me during my lunch “and she walked away and left the line of people standing there. Unbelievable. I would fire that manager today.
- JMJacqueline MartinezDec 24, 20253.0Staff is rude and just stares at you as you walk through the store instead of offering assistance finding things
- JRJohn RodriguezDec 20, 20254.0Love the store and they have just about everything you need there for your pets. The animals they have there are super cool. Wish they all had a home and wish petco provided more of their story instead of them just being nameless animals in a cage.
- QEQuam EasterDec 16, 20252.0Would not recommend this location for vet services! They were very impatient with both my French bulldog and myself, didn’t seem to care/want to be there, and treated the entire experience like a drive thru clinic. I’ve been to other locations and have had a much more pleasant experience.
- RBRebecca BerlepschDec 14, 20251.0I was in tonight with my brand new rescue dog, 12/14 around 6pm. The man at the register was extremely unpleasant and was verbally complaining to other customers about his miserable night and how being in work at that time was wasting his time. When i approached he did not make eye contact nor was pleasant in anyway. Unfortunately one bad apple ruined this store for me. I will not be coming back to this location.
Frequently Asked Questions About Petco
Does the Petco Newington location have a vet hospital?
No, Petco Newington does not have a full-service vet hospital.
Does Petco Newington offer vaccinations?
Yes, Petco Newington provides vaccinations.
Does Petco Newington offer curbside pickup?
Yes, curbside pickup is available at Petco Newington. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Newington Petco?
Hamster and guinea pig prices vary by location. Call your Newington Petco at 8606679621 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Newington sell dogs?
No, Newington Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Newington located?
Petco Newington is located at 188 Kitts Ln, Newington, CT 06111.
What are the operating hours for Petco Newington?
Petco Newington is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Newington offer pet vaccinations?
Yes, Petco Newington provides vaccination services for pets.
Can I use curbside pickup at Petco Newington?
Yes, curbside pickup is available for eligible products at Petco Newington.
Does Petco Newington have a vet hospital on site?
No, Petco Newington does not have a full-service vet hospital.
Does Petco Newington sell dogs or cats?
No, Petco Newington does not sell dogs or cats but offers the opportunity to meet adoptable pets through the Petco Love program.
How can I schedule grooming services at Petco Newington?
You can book grooming appointments through Petco's online reservation system for the Newington location.
What nearby places can I visit after shopping at Petco Newington?
After visiting Petco Newington, you can check out nearby places like Halloween City for costumes, Planet Fitness for a workout, or Joey Garlic's for Italian dining.
Are there any veterinary clinics near Petco Newington?
Yes, Vetco Vaccination Clinic is a nearby veterinarian offering pet services close to Petco Newington.
Where can I find convenient shopping or financial services near Petco Newington?
Nearby you can find Stop & Shop for groceries and People's United Bank or Western Union for financial services.