Petco

4.3
840 reviews

About

Pet StorePet supply store
Visit your Milford Pet Store located at 1401-1403 Boston Post Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1401-1403 Boston Post Rd, Milford, CT
06460-2756, United States

Hours

Reviews

4.3
824 reviews
5 stars
501
4 stars
193
3 stars
60
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude behavior and unprofessionalism from certain employees.

Grooming Services

Grooming experiences varied significantly; some customers were very satisfied with their groomers, while others reported negative experiences and dissatisfaction with the grooming quality.

Product Availability

Customers appreciated the store's wide selection of pet products, but there were complaints about inventory accuracy and the availability of specific items.

Aquatics Department

The aquatics section received mixed reviews; while some praised the knowledgeable staff and healthy fish, others reported issues with dead fish and poor care.

Store Cleanliness

The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.
  • VP
    Vidalina “BABYGIRL” Philibert
    6 days ago
    5.0
    Professional and knowledgeable
  • RD
    Reuben Dasilva
    Nov 16, 2025
    5.0
    The representative in the fish department went out of his way to get me the fish I wanted. He should be running the department!!
  • CW
    Carl Weezer
    Nov 16, 2025
    1.0
    Went in to buy a couple of cute things for my cat, another customer came in complaining something she ordered from DoorDash stunk like cannabis- she then looked at ME (I don’t smoke weed) and lectured me for 10 minutes looking me dead in the eyes about how she doesn’t like that cannabis is legal and her disgust over it. I’m a random customer. Keep it to yourself lady LOL I do not care. So awkward.
  • BM
    Brigit Miller
    Oct 30, 2025
    5.0
    Carly was amazing! She was the sales associate that checked me out the day I went there. We had a wonderful conversation about the products I was buying and about bearded dragons. She was so friendly and so kind. If every associate was like her, I would shop there every day. Thank you, Petco for a great hire!!
  • JG
    jeremy greenberg
    Oct 25, 2025
    1.0
    Dropped my dog off in May, 2025 for a trim and bath before my engagement shoot got him back shaved. They gave me the run around made me pay first before seeing him which I had never had to do before. After talking to management the following week was told my next haircut would be free. Come September that did not happen and no one remembered the phone call. I have reached out to corporate. But they directed me back to the store and the store has not responded. Horrible experience. Horrible customer service. If someone was to make this right reach out if not see you in court for my fees to reschedule my photo shoot and the cost.

Frequently Asked Questions About Petco

Does the Petco Post Road North location have a vet hospital?

No, Petco Post Road North does not have a full-service vet hospital.

Does Petco Post Road North offer vaccinations?

Yes, Petco Post Road North provides vaccinations.