Petco

4.3
865 reviews

About

Pet StorePet supply storePetco
Visit your Milford Pet Store located at 1401-1403 Boston Post Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1401-1403 Boston Post Rd, Milford, CT
06460-2756, United States

Hours

Reviews

4.3
849 reviews
5 stars
519
4 stars
197
3 stars
62
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

While some customers praised the staff for being knowledgeable and helpful, others reported a lack of expertise, particularly in the grooming and fish departments.

Grooming Services

Grooming experiences were mixed; some customers were very satisfied with the groomers, while others reported negative experiences, including injuries to pets and unprofessional behavior.

Customer Service

Customer service experiences varied significantly, with some customers highlighting friendly and helpful staff, while others reported rude behavior and poor handling of complaints.

Product Availability

Customers generally appreciated the wide selection of products available, although there were complaints about inventory accuracy and the availability of specific items.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
  • NJ
    Nikolai J
    2 days ago
    5.0
    Amazing staff for grooming. I take my short haired dog for nail trim and buff monthly and recently started taking our longer haired dog as well and they did his paws and face So much better than other groomers who go for just the look. Here they actually cleared up the hair around his eyes and between his paw pads so he wasnt slipping around as much and can actually see. Staff in general is always friendly and store is well kept with plenty of high quality products.
  • RS
    Robin S
    Dec 31, 2025
    5.0
    Another visit for scheduled kitten shots. Professional, organized and extremely reasonable prices.
  • PG
    Pamela Gilkerson
    Dec 28, 2025
    5.0
    I always find what I need at Petco. The cat food and litter is always available.
  • JJ
    James Bond (J-Bond)
    Dec 20, 2025
    3.0
    Staff has little too no knowledge on anything while having typical don’t want to be there attitudes. They are not rude or anything, they do have knowledge on certain topics just not what you would find at a smaller pet store. Prices are okay during sales, however they do have an excellent selection of everything. Vetco at this particular store has wonderful employees and great prices
  • MJ
    Meeko Jerry
    Dec 1, 2025
    1.0
    I took my mini schnauzer to be groomed and the girl cut my dog in the face leaving her horrified and a 1 inch gash in her cheek.protocol they are supposed to send her immediately to ER but the never told me anything. It took my girl 2 days to emotionally recover. Had I known prior to leaving I would have had that tuff conversation and my girl would have properly been trieated. My advice take your precious baby to a private more professional establishment.

Frequently Asked Questions About Petco

Does the Petco Post Road North location have a vet hospital?

No, Petco Post Road North does not have a full-service vet hospital.

Does Petco Post Road North offer vaccinations?

Yes, Petco Post Road North provides vaccinations.