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Petco

4.4
(837 reviews)

Business Details

(860) 343-0229

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Middletown. Visit your local Petco at 816 Washington St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Middletown Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
816 Washington St, Middletown, CT
06457, United States

Hours

Reviews

4.4
837 reviews
5 stars
540
4 stars
176
3 stars
62
2 stars
25
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and knowledgeable about pet care.

Grooming Services

Many reviews highlighted excellent grooming services, particularly mentioning specific groomers who provided outstanding care for pets.

Product Availability

While most customers appreciated the variety of products available, some noted issues with stock levels and pricing discrepancies.

Customer Service Issues

A few customers reported negative experiences with customer service, particularly regarding handling complaints and pricing concerns.
  • MM
    Megan A. Morgan
    Feb 15, 2026
    1.0
    Made an appointment two weeks out; they cancelled my appointment the afternoon before because my dog is diabetic. I do not understand why his diabetes is relevant, but really they could just make it clear on the booking site that diabetic dogs will not be accepted, or alternatively they could tell you right away that they won't groom the dog instead of waiting two weeks. I could have made an appointment elsewhere in that time. Worth noting that I have been getting my dog groomed (wash only - no other services) at another Petco for several years before I moved here and have never run into this problem.
  • JL
    joel journey threw life
    Jan 19, 2026
    5.0
    I was so nervous to bring my toy poodle to them , but I must say I am soooo happy with the results and will absolutely be a repeat customer. Thank you so much they have a great team here.
  • CG
    Colin Grace
    Jan 17, 2026
    5.0
    Get staff, they were very patient and kind to our pet making him feel very comfortable
  • KL
    Keisha Williams, LogicalFlo
    Jan 16, 2026
    4.0
    Wide variety of pet food. Refrigerated and dry. Bulk cat litter. All sorts of toys, grooming tools and services. Fish, small rodents and animal supplies. Don’t expect Tractor Supply farm animal needs, but good enough for Fido. Love the treat bar, many wagging tails. Yes, bring them to join the fun.
  • MO
    Marg O
    Jan 5, 2026
    1.0
    The prices on the shelf don’t match what they charge you at the register. This was yesterday 1/3/26. Will not be back

Frequently Asked Questions About Petco

Does the Petco Middletown location have a vet hospital?

No, Petco Middletown does not have a full-service vet hospital.

Does Petco Middletown offer vaccinations?

Yes, Petco Middletown provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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